Third-party Management

hace 2 semanas

Heredia, Costa Rica Citi A tiempo completo

The Third-Party Management (TPM) Risk and Performance Officer will join Citi’s Enterprise Third Party Risk Management group, which is accountable for the end-to-end Third-Party Management program at Citi, covering both external suppliers and internal (Inter-Affiliate) service providers. The TPRM Risk and Performance Officer is responsible for the development, implementation and continual improvement of reporting tools/strategy/processes to oversee sectors Internal and External TPM risk and performance responsibilities.

**Responsibilities**:
**TPM Oversight**
- Conducts oversight of Third Party relationships to verify that the governance, risk, and control oversight activities are performed and completed in a timely manner.
- Communicate with Senior Managers, Business Stakeholders, multiple lines of defense, business process owners, and functional areas to build and maintain strong partnerships.
- Resolve TPM Process-level escalations coming from internal partners.
- Assist with change management of Enterprise-Wide Operating Procedures.
- Support creation of requirements for improving business and oversight processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
- Compile and present reports for regional boards on TPRM compliance as well as any relevant TPM updates and/or addressing concerns.
- Provide transparency into the effectiveness of key TPRM deliverables for senior management, through regular monthly reporting and ensuring the accuracy of the reporting.
- Educate sectors/businesses on proper use of TPRM framework, procedures and tools in alignment to our Third party management policy.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

**Qualifications**:
**The Person**:

- Pro-active, can do approach
- Customer focus
- Accuracy and attention to detail
- Personal commitment
- Excellent communication skills
- Dynamic, enthusiastic, confident, reliable team member

**Essential Criteria**:

- Bachelor’s university degree finished
- Advanced English level
- Minimum 5+ years of relevant experience in Third Party Management is preferred
- Advanced Excel skills
- Knowledge of Third Party Management processes, and risk and controls experience
- Strong skills in creation of technical documents and reporting tools
- Good interpersonal skills and ability to work in a team
- Influencing skills are essential for this role, especially upwards into the senior management layer
- Attention to detail with strong emphasis on quality
- Ability to organize and prioritize multiple deliverables in a large, global corporate environment
- Excellent communication skills, both oral and written, with the ability to articulate complex and sensitive issues to senior management and influence desired outcomes at all levels of an organization.
- Ability to work and think independently

C13 hybrid
- **Job Family Group**:
Risk Management
- **Job Family**:
Operational Risk
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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View the **EEO Policy Statement**.

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