Coordinator, Onboarding
hace 2 semanas
**About the Role**:
The Onboarding Coordinator plays a crucial role in the efficient and effective onboarding of new customers. This position supports the onboarding management team and ensures that the onboarding process is smooth, organized, and in compliance with team processes. Proactive and effective communication with internal team members and customers will be key. You will manage multiple tasks at once, so superior organization is critical. The level of customer interaction in this role may vary depending on the business and the larger onboarding team's specific needs.
**Your Area of Focus**:
- Support onboarding managers with a wide variety of tasks, necessary to support new customer onboarding. This includes but is not limited to website page migration, completing data transfer from sales, and integration set up.
- Support onboarding team with post-launch tasks, necessary for the business to track performance following onboarding completion
- Implement add-on products for existing customers
- Maintain regular communication with onboarding managers, providing proactive updates and clear communication when collaboration is needed
- Complete all assigned tasks within provided SLAs
- Demonstrate exceptional problem solving
- Give feedback on process/ developments that can help the department achieve their goals
**Your Professional Qualifications**:
- High school diploma or equivalent (Associate's or Bachelor's degree in a related field is a plus)
- Proven experience in administrative or coordinator roles, particularly in customer onboarding or customer service
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Attention to detail and a commitment to data accuracy
- Proficiency in customer relationship management (CRM) software and other relevant onboarding tools
- Knowledge of company products or services, as well as onboarding processes
- Technical aptitude
**About Tebra**:
Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra.
Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we're building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.
**Our Values**:
**Start with the Customer**:
We get to know our customers - and their patients - and look at the world through their lens.
**Keep It Simple**:
Healthcare is too complex. We aim to simplify it for everyone.
**Stay Entrepreneurial**:
We reject the status quo and solve problems with creativity, perseverance, and a bias to action.
**Better Together**:
We are diverse, humble, and collaborative. We put the team first and win together.
**Celebrate Success**:
Life is short and joy is underrated. We take time to have fun and celebrate success.
**Perks & Benefits**:
To assist with all of life's needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount We also offer a number of resources to help you keep your mind and body healthy. Check out obe Fitness for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.
**#LI-SS1 #LI-Hybrid**
- Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status._
-
Onboarding Coordinator
hace 3 semanas
Heredia, Costa Rica PatientPop A tiempo completoWe are looking for an **Onboarding Coordinator** to help welcome, coordinate and set expectations for our customers during their first experiences with Tebra. **Your Area of Focus**: - Welcome new customers and provide the first critical experience to new customers - Provide superior customer service when engaging with the customer; create engaging and...
-
Recruiting Coordinator C09
hace 3 semanas
Heredia, Costa Rica Citi A tiempo completoSupports the allocated countries in the completion of the Onboarding deliverables Validates the accuracy of the information submitted in the system and completes the placements in our HCM (Workday) accordingly on timely manner. Completes operating tasks to ensure the integration of Workday with other platforms on timely manner (e.g. backfeed with payroll...
-
Content Coordinator
hace 4 semanas
Heredia, Costa Rica Tebra A tiempo completo**About the Role**: The Blog Content Coordinator is critical to the success of Tebra's content services. As a Tebra Blog Content Coordinator, your main objectives are to facilitate the development of blog content to promote ROI and satisfaction for our physician clients, oversee the creation and publishing of search engine-optimized blog content for our...
-
Onboarding Success Coordinator
hace 4 semanas
Heredia, Costa Rica Ibm A tiempo completoIntroductionThe HR Service Administrator is an integral part of IBM and HR.Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients.Help IBMers to build their career by providing them with a personalized experience.In this role, you can be...
-
Junior Technical Project Coordinator
hace 14 horas
Heredia, Costa Rica GFT Technologies SE A tiempo completo**About the role**: At this role you will be a Junior Technical Project Coordinator who will be responsible for developing a project management plan associated to various technical migration requirements for various client solutions utilized. The plan will follow a standard project management framework ensuring project timelines are met, issues are...
-
Onsite Office Coordinator
hace 4 semanas
Heredia, Costa Rica First Factory, Inc. A tiempo completoAs First Factory's onsite Office Coordinator you'll be responsible for the coordination of the operation of our office.Duties will involve greeting visitors, answering incoming phone calls, purchasing office supplies, planning and executing internal events such as celebrations, team buildings and onsite lunches.To be successful in this role, you will need to...
-
Coordinator, Recruitment Administration
hace 4 semanas
Heredia, Costa Rica AMS A tiempo completo**About Us**: We are AMS. We are a talent solutions business. Working with clients across the globe, we have learned what it takes to be a high performing employer. It starts with talent; sourcing, selecting and keeping the right people in the right jobs. To do this well, you need unmatched expertise in digital innovation, and a deep understanding of the...
-
Customer Digital Marketing Coordinator
hace 3 semanas
Heredia, Costa Rica Tebra A tiempo completo**About the Role**: The role of a Customer Digital Marketing Coordinator is crucial to the success of the Tebra Services department. You are the go-to digital marketing expert for our CSM team and our customers. Success in this role will contribute to the seamless onboarding of our customers, high customer satisfaction scores, effective marketing campaign...
-
Sr Administrative Coordinator
hace 2 semanas
Heredia, Costa Rica Moody's A tiempo completoAt Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. **Role/Responsibilities** As the Sr....
-
Specialist, Implementation
hace 2 semanas
Heredia, Costa Rica Tebra A tiempo completo**About the Role**: An Implementation Specialist to help welcome, coordinate and set expectations for our customers during their first experiences with Tebra. **Your Area of Focus**: - Own end-to-end onboarding experience for new customers; involves leading a series of milestone onboarding calls over a 60-day period* - Embrace a sense of ownership over the...
-
Implementation Specialist
hace 14 horas
Heredia, Costa Rica Tebra A tiempo completo**About the Role**: An Onboarding Specialist to help welcome, coordinate and set expectations for our customers during their first experiences with Tebra. **Your Area of Focus**: - Welcome new customers and provide the first critical experience to new customers - Provide superior customer service when engaging with the customer; create engaging and...
-
Ops Sup Analyst 1
hace 4 semanas
Heredia, Costa Rica Citi A tiempo completo**Onboarder Job Description**: The Citi Staffing Office is a centralized global function which manages the firm’s non-employee workforce. The Staffing Office is comprised of multiple teams with specialized functions in recruitment of temporary staffing needs, the onboarding of all non-employees, preferred supplier management & contracting, supplier...
-
Production Coordinator
hace 3 semanas
Heredia, Costa Rica Hangar Worldwide A tiempo completoThis role is in the organization to support small-medium sized Artbot projects from ideation through to completion. The core expectation of this role is to support content creation and digital production, to receive mentorship, to grow producer skills and knowledge of traditional production/production at scale/ creative automation/ project management, and...
-
Recepcionist/Human Resources Assistant
hace 4 semanas
Heredia, Costa Rica Bosch Group A tiempo completoCompany Description- _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...
-
Course Developer/trainer Ii
hace 2 semanas
Heredia, Costa Rica SGF Global A tiempo completo**Summary**: As a Training Coordinator within the Technical Education team, you will play a pivotal role in the seamless execution of training events provided to our Technical Community. You will work hand-in-hand with Technical Education Program Managers to ensure excellence and consistency across program logistics, activities, and communications in support...
-
Talent Care Advisor
hace 4 semanas
Heredia, Costa Rica IBM A tiempo completo**Introduction** The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you...
-
Talent Care Advisor Portuguese
hace 1 semana
Heredia, Costa Rica IBM A tiempo completo**Introduction** The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you...