Contact Center
hace 2 semanas
**Acerca de la vacante**:
**Funciones del Puesto**:
Atender consultas de clientes vía telefónica, visita a la oficina, redes sociales y correo electrónico, etc.
Hacer cotizaciones y reservaciones de vuelo, de vehículos y hoteles, nacionales e internacionales.
Realizar envió digital o de ser necesario la impresión de boletos e itinerarios.
Verificación pagos clientes.
Hacer las solicitudes de cotización grupal a través del ejecutivo encargado.
Asistir a las reuniones y capacitaciones respectivas del área.
Atender solicitudes de tarjetas de asistencia.
Apoyar en la gestión de cobro al departamento de contabilidad.
Cotizaciones y reservaciones de circuitos y paquetes a medida.
Cualquier función que su jefatura solicite y que se ajuste a la naturaleza de su puesto.
**Requisitos del Puesto**:
Conocimiento de Amadeus.
Conocimiento en Turismo Nacional y Emisor.
Trabajar con herramientas tecnológicas y redes sociales.
Deseable 2 años de experiência en un puesto similar.
**Experiência Deseada**:
Conocimiento de Amadeus.
Conocimiento en Turismo Nacional y Emisor.
Trabajar con herramientas tecnológicas y redes sociales.
Deseable 2 años de experiência en un puesto similar.
**Habilidades Deseadas**:
Proactivo.
Trabajar bajo presión.
Facilidad de palabra.
**Otros detalles**:
**Area del Puesto**:
Call Center
**Ubicación del Puesto**:
San Francisco, San Jose, Costa Rica
**Salario**:
1 **(Moneda Local)**
1 **(Dólares)**
**Nível Académico**:
Bachillerato Secundaria
**Nível de Cómputo**:
Office Profesional
**Idiomas**:
**Español**: 90%
**Inglés**: 50%
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