HR Delivery Partner

hace 2 semanas

Heredia, Costa Rica Citi A tiempo completo

The Human Resources (HR) Delivery Partner is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi.

**Responsibilities**:

- Ensure proper management for all cases assigned to the Core HR Delivery - Global EIB assignment groups within agreed SLA goals
- Perform analysis, validation, and documentation of current and future state in relation to employee data changes prior to and post completion of mass uploads
- Prepare reports and administrative requirements that may be required of the Core HR Delivery Global EIB team
- Deliver HR services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency
- Responsible for HR delivery and implementation across the employee lifecycle
- Partner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed
- Partner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutions
- Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently
- Work with all key stakeholders including, HRA, manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountability
- Resolve moderately complex HR issues conferring with managers when necessary
- Assist progressively larger or more complex employee populations and participate on cross-Citi projects
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.

**Qualifications**:

- 5-8 years of relevant experience
- Previous relevant experience with Workday preferred
- Proficient in Microsoft Office
- Knowledge of applicable US Employment laws
- Working knowledge of industry standards and practices
- Demonstrated analytical skills
- Consistently demonstrates clear and concise written and verbal communication

**Education**:

- Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- Advanced English is a mandatory requirement
- ExcelIntermediate
- Advanced
- **Job Family Group**:
Human Resources
- **Job Family**:
HR Advisors & Generalist
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

  • Senior HR Business Partner

    hace 7 días

    Heredia, Costa Rica DHL A tiempo completo

    Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide, and has been pioneering cross-border express shipping since 1969. With over 550,000 employees, we connect people, improving their lives. **Discover the spirit of DHL EXPRESS and make your next career move today!** Career...

  • Core HR Delivery Partner

    hace 4 semanas

    Heredia, Costa Rica Citi A tiempo completo

    The Data Mgt Ops Intm Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...

  • HR Generalist Senior

    hace 4 semanas

    Heredia, Costa Rica Citi A tiempo completo

    The Human Resources (HR) Generalist Senior is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi. **Responsibilities**: - Deliver HR services and build capabilities to...

  • Human Resources Business Partner

    hace 6 días

    Heredia, Costa Rica British American Tobacco A tiempo completo

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day.** **Come be a part of this journey!** **BAT COSTA RICA** **IS LOOKING FOR A HUMAN RESOURCES BUSINESS PARTNER** **SENIORITY LEVEL**:Mid - Senior Level **FUNCTION**:...

  • Human Resources Business Partner

    hace 2 semanas

    Heredia, Costa Rica British American Tobacco A tiempo completo

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day.** **Come be a part of this journey!** **BAT COSTA RICA** **IS LOOKING FOR A HUMAN RESOURCES BUSINESS PARTNER** **SENIORITY LEVEL**:Mid - Senior Level **FUNCTION**:...

  • Reporting Partner

    hace 4 semanas

    Heredia, Costa Rica Citi A tiempo completo

    **Responsibilities**: - This function covers incumbents responsible for various data activities, which include database administration, data analysis, maintenance, data quality, and database management or database architecture / design engineering - Responsible for following established guidelines and identifying and resolving problems - Use some...

  • Reporting Partner

    hace 2 días

    Heredia, Costa Rica Citi A tiempo completo

    **Responsibilities**: - This function covers incumbents responsible for various data activities, which include database administration, data analysis, maintenance, data quality, and database management or database architecture / design engineering - Responsible for following established guidelines and identifying and resolving problems - Use some...

  • HR Generalist

    hace 6 días

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...

  • HR Generalist

    hace 6 días

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Human Resources Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are...

  • HR Analyst

    hace 2 semanas

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The HR Analysts are the behind-the-scenes collaborators and colleagues whose main job responsibilities are focused on helping HR generalists accomplish HR-related tasks. HR Analysts are involved with nearly all programs and services that relate to a company’s human resources division. Their work, which is often decidedly administrative in...

  • Talent Acquisition Partner

    hace 3 semanas

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The primary purpose of this role is to serve as a consultative business partner to hiring managers and field HR business partners to ensure successful execution of recruiting strategies aimed at achieving high volume hiring needs across field operations. The designated business areas under the responsibility of this role diverse and...

  • HR Generalist

    hace 4 semanas

    Heredia, Costa Rica Citi A tiempo completo

    The Human Resources (HR) Generalist is an entry level position responsible for contributing to the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to assist in providing a broad range of HR services to client groups Citi. **Responsibilities**: - Resolve employee concerns in a timely and...

  • HR Generalist

    hace 2 meses

    Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control...

  • HR Generalist-Bilingue

    hace 2 semanas

    Heredia, Costa Rica Grupo Preseleccion A tiempo completo

    ● 2+ years of HR Generalist or HR Business Partner experience ● Advanced English Level ● Excellent written and verbal communication skills ● You are comfortable navigating change in a fast paced global environment ● Ability to exercise good judgment and discretion; maintain confidentiality ● Proactive thinker who can anticipate business needs and...

  • HR Generalist

    hace 3 semanas

    Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the...

  • Sr People Partner

    hace 3 semanas

    Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Senior People Partner

    hace 3 semanas

    Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Sr HR Analyst

    hace 3 semanas

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Sr. HR Analysts are the behind-the-scenes collaborators and colleagues whose main job responsibilities are focused on helping HR generalists accomplish HR-related tasks. HR Analysts are involved with nearly all programs and services that relate to a company’s human resources division. Their work, which is often decidedly administrative in...

  • HR Associate

    hace 4 semanas

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Experian **is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial...

  • HR Associate

    hace 4 semanas

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Human Resources Schedule: Full Time Shift: Day Shift **Company Description**: **Experian **is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new...