HR Generalist

hace 1 día

Heredia, Costa Rica Experian A tiempo completo

Company Description

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the **100 “World’s Most Innovative Companies” by Forbes Magazine**. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW). Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.

**Job Description**:
We are looking for a Human Resources Generalist to provide HR guidance and support for our Experian IT Services (EITS) and Experian Global Security Office (EGSO) teams. Reporting to the Senior HR Director, you will work closely with managers and HR teams globally on HR related topics.

**What you’ll be doing**:

- Partner with Managers and/or HR Business Partners on employee relations situations, including corrective action and investigations
- Create and analyze workforce metrics, trends, reports, and presentations. Respond to data requests from HRBPs and other members of the team
- Provide the operational knowledge and expertise to guide managers and employees on HR processes
- Work closely with designated HRBPs to stay informed on business initiatives and keep them appropriately informed
- Collaborate with regional HR teams to support various talent initiatives, including Performance Management, Talent Reviews, Workforce Planning, etc.
- Leverage available resources such as the company intranet, Oracle HR, workforce analytics, survey response database, and org chart tool to respond to questions and requests
- Guide hiring managers on talent needs, such as job evaluation, determining job requirements and offer equity
- Advise managers on HR policies and procedures; ensure understanding and administration is fair and consistent; provide interpretation and standard practice; escalate as appropriate
- Assist managers with employment changes
- Handle various activities related to onboarding and off-boarding
- Guide managers on employment compliance with local laws and requirements, Experian policies and procedures
- Performs other duties and special projects as required

**Qualifications**:

- Related Bachelor’s degree; minimum of 2 years related HR experience
- Experience counseling managers and employees in employment related matters such as performance issues and employee relations issues
- Experience working with HR metrics, HR reports, HR systems, including pulling and analyzing reports and creating presentable data
- Strong critical thinking and analytical skills and the ability to link content across several disciplines
- A high level of proficiency with Microsoft Office, specifically Excel and PowerPoint is essential
- Experience in prioritization of multiple projects
- High level of initiative and sense of urgency coupled with a strong customer service orientation
- Strong attention to detail
- Resourceful and proactive in finding answers
- Strong, professional verbal and written communication and presentation skills
- Ability to organize and prioritize workload for optimum efficiency
- Ability to communicate and interact effectively with all levels of management, and partner extremely well with others to get work done
- Ability to maintain strict confidentiality and discretion
- Ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality

Additional Information

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

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Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here
- Experian is proud to be an Equal Opportunity and Affirmative Action employer_. _We’re passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we’ve helped people and economies flourish - and we’re not done.

We take our people’s agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact... the list goes on. See our DEI work in action

The power of YOU. We are building a culture where everyone is comfortable bringing their whole self to work. A place where we not only respect our differences and values but

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