Collections Agent
hace 7 meses
Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved.
- Negotiate payment terms/arrangements if applicable.
- Review account status/information thoroughly to understand the customer’s inquiry/need.
- Respond to inquiry/need and decide upon the most appropriate solution, if applicable.
- Recommend appropriate solutions, products and/or alternative options to resolve customer inquiry/need, if applicable.
- Overcome consumer objections; refer complaints immediately to the appropriate MC/TL/relevant department.
Tipo de puesto: Tiempo completo
Sueldo: A partir de ₡450 000,00 al mes
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Soft Collections Agent
hace 3 semanas
Ubicación Belén, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo**Bill Gosling Outsourcing** is looking for Soft Collections agents to work in our beautiful office in Heredia, Costa Rica. As a Soft Collections agent, you will: - Call customers who are 1 to 5 months late on their bills to arrange payments and understand the reason why they are behind. - Take necessary follow-up actions until the customer issues are...
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Collections Agent
hace 7 meses
Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completoWe are still growing with new and exciting opportunities - Be a part of our team! Bill Gosling Outsourcing is looking for **Collections Agents **to work in our beautiful office in Heredia, Costa Rica. As a **Collections Agent, **you will: Review account status/information thoroughly by using the tools available and find the best solution for the customer...
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Collections Agent
hace 7 meses
Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completoWe are still growing with new and exciting opportunities - Be a part of our team! Bill Gosling Outsourcing is looking for **Collections Agents **to work in our beautiful office in Heredia, Costa Rica. As a **Collections Agent, **you will: Review account status/information thoroughly by using the tools available and find the best solution for the customer...
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Collections Agent
hace 7 meses
Heredia, Costa Rica Torran Talent A tiempo completoReview account status/information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved. - Negotiate payment terms/arrangements if applicable. - Review account status/information thoroughly to understand the customer’s...
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Collections Doc Request Analyst
hace 7 meses
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The Ops Support Agent will be working to ensure that reinstatements, modifications, and cancellations of insurance policies are timely and accurately updated in the necessary databases. You will have an important role in determining the patient’s insurance status and extent of insurance benefits, ensuring an efficient billing process for...
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Experienced Call Center Agents
hace 6 meses
Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo**Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!** Bill Gosling Outsourcing is currently looking for **Experienced Call Center Agents** to work based on our beautiful office in Costa...