Collections Analyst

hace 1 día

San Antonio, Costa Rica Stryker A tiempo completo

**Why finance at Stryker?**:
***:
Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more

**What You Will Do**

The Collections Analyst is responsible for performing customer interactions and follow-ups that ensure payments are received as per the established terms and in accordance to the cash collection and aging targets.
- Cultivate strong collaborative relationships with internal customers, including Sales, Customer Service, and any other departments.
- Make sure payments from their assigned customers are received as per the establish terms.
- Complete the daily worklist, following the appropriate steps of the collection’s strategy.
- Timely document, log and escalate unsolved disputes.
- In coordination with the Credit Team, take order release/hold decisions.
- Timely escalate large collection or reconciliation issues.
- Identify and address payment concerns and red flags before they become problems.
- Performs other related work as assigned by management

**W**ho** We Want**

**Detail-oriented process improvers. **Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate.

**Self-directed initiators. **People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.

**Analytical problem solvers.** People who go beyond, by identifying root causes, evaluating optimal solutions and recommending comprehensive solutions to prevent future issues.

**Motivated product launchers**. People who bring strategic direction and drive for execution to ensure products are developed and launched with precision.

**What You Will Need**
- Technical degree or at least 2 years of university studies, preferably in Business Administration, Accounting, Finance, or a related field.
- 2 - 3 years of relevant experience in a Collections role
- Intermediate to advanced MS Office Suite
- Fluent spoken and written English (B2)
- Experience on collections-related systems (SAP, Oracle, Getpaid, or others)
- Ability to work well with cross-functional teams and multi-task
- Good communication (verbal and written) and interpersonal skills, attention to detail, and ability to communicate complicated issues effectively
- Demonstrated ability to perform consistently under varying business pressure as well as ability to adapt to a quickly changing environment

**About Stryker**:
Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better.

The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually.

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