IT Analyst Senior

hace 3 semanas

San José, Costa Rica Experian A tiempo completo

Company Description

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW). Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.

**Job Description**:

- Monitors system resources and communicates with the Operations Center to effectively maximize throughput
- Performs monitoring and troubleshooting of most File Transfers, regardless of platform or method or technology utilized.
- Consults with internal and external customers on File Transfer strategies, methods and testing to configure and troubleshoot file transfers.
- Manages the configuration of secure file transfer (SFTP, AWS S3, etc.) definitions in Axway Secure Transport to securely deliver files to intended destination.
- Setup connections and protocols with client for the client side as well as for the BU side for data transfer.
- Ensures production deadlines are met to satisfy customer requests.
- Performs any necessary balancing to ensure accuracy of processing via balancing software.
- Performs a variety of customer support administrative tasks.
- Provides business units with 24X7 production problem resolution support.
- Communicates with users to enforce adherence to processes and standards.
- Assists in the testing and implementation of operational production processes and procedures including file transfer.
- Support implementation of automation and process improvements for internal customers.

May participate and provide input to the system design phase of new projects

**Qualifications**:

- 5 - 7 years related computer and technical analysis experience required
- Good knowledge of OS/JCL, TSO/ISPF, IBM Mainframe Utilities
- ** Strong knowledge of most File Transfer concepts and tools (SFTP, HTTPS, SFPS, STS, FTP, Connect Direct, PDM, Cloud etc..)**:

- ** Excellent troubleshooting skills with most File Transfer related issues.**:

- **Strong skills in consulting with internal and external clients on most operational and File Transfer questions issues.**:

- Knowledge of Unix system operations
- Detail oriented and strong analytical skills required.
- Good problem solving skills and abilities.
- Project Management skills and deadline oriented.
- Ability to prioritize, organize, and plan workloads.
- Ability to work independently and in a team environment.
- Experience working with both internal and external customers.
- Knowledge of consumer credit policies, procedures and regulations highly preferred
- Knowledge of Experian products and systems preferred.
- Bachelor Degree in Computer Science, Information Systems, or M.I.S.; or equivalent experience preferred

Additional Information

Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here
- Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._
- #LI-REMOTE #LI-SA1_

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here
- Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working togeth

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