French Customer Support Representative
hace 3 semanas
Customer Support Representative (Dispute Resolution) -Agents will be responsible for complying with the consumer’s requests to deliver quality output, assure on time project completion and superior customer service.He/she will work in a collaborative team environment to achieve these results. Some of the objectives of this new role are to deliver Back Office duties.
**What you’ll do
**- Resolving consumers’ issues related
- Collaborate with peers and other departments to determine project requirements
- Initiate and resolve all research needed to provide the most precise information to the consumer
- Maintain complete and accurate client and project information
- Establish clear accountability and responsibility for each task assigned
**What experience you need**:
- Fluent in French, both oral and written (B2+/C1)
**What could set you apart**:
- Previous call center experience
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative work spaces, free transportation and parking, subsidized cafeteria, solidarity association and organizational growth potential through our online learning platform with guided career tracks.
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