IT Service Desk Administrator

Avionyx Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA. As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...

**About Avionyx S.A.**We are a leading software engineering services company based in Costa Rica, fully owned by Joby Aviation in California. As an AS-9100D certified company and in business since 1989, we provide expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft, and fixed wing aircraft,...

Role SummaryWe're seeking a Service Desk Administrator with excellent customer service skills to serve as a communication channel between customers and the technical team.About the RoleAs a Service Desk Administrator, you will manage customer expectations and set the organizational standard for customer engagement. Your primary goal will be to mediate...

Estamos en la búsqueda de un IT Service Desk calificado con experiência en módulos de contabilidad para unirse a nuestro equipo. **Posición**:IT Service Desk** **Locación**: - Tibás, San José - Híbrido **Beneficios** - Asociación Solidarista - Bonos por antiguedad - Bonos por eventos especiales (matrimonio, nacimiento de...

**Specific Responsibilities** - Ensure that the LAN Monitoring Service is fully operational, kept updated, and contribute to its ongoing improvement by providing feedback to the Monitoring Service owner - Provide Tier II and III level support for in-scope Emerson sites’ LAN Infrastructure. This includes formal Service Level Agreements over multiple sites...

Specific Responsibilities - Ensure that the Telephony Monitoring Service is fully operational, kept updated, and contribute to its ongoing improvement by providing feedback to the Monitoring Service owner - Provide Tier II and III level support for in-scope Emerson sites’ Telephony Infrastructure. This includes formal Service Level Agreements over multiple...

Specific Responsibilities - Ensure that the LAN Monitoring Service is fully operational, kept updated, and contribute to its ongoing improvement by providing feedback to the Monitoring Service owner - Provide Tier II and III level support for in-scope Emerson sites’ LAN Infrastructure. This includes formal Service Level Agreements over multiple sites and...

**AGENTE DE SERVICE DESK** **Vive **la experiência SONDA** **¡Aquí transformas tu carrera!** **¿Por qué ser parte de SONDA?** Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes,...

Overview: We’re seeking a Service Desk Administrator (SDA) - Portuguese with excellent customer service skills to serve as a communication channel between customers and the technical team. You will manage customer expectations and set the organizational standard for customer engagement. **Driving exceptional outcomes with purpose-built solutions.** Tek...

About the RoleWe are seeking a highly skilled IT Service Desk Engineer to join our global operations team. As an IT Service Desk Engineer, you will play a critical role in ensuring the smooth operation of our services and supporting our customers worldwide.Key Responsibilities:Monitor and manage inbound alerts and ticket queues to ensure service targets and...

Dev Cloud IT Service Desk Specialist monitors team performance of inbound alerts and ticket queues to ensure service targets and goals are met on a day to day basis. Prepares team performance reports and presents in Weekly or Monthly Operation Review Meeting with Level 1 and 3 groups. Helps newly hired employees to successfully integrate to their analyst...

Dev Cloud IT Service Desk Specialist monitors team performance of inbound alerts and ticket queues to ensure service targets and goals are met on a day to day basis. Prepares team performance reports and presents in Weekly or Monthly Operation Review Meeting with Level 1 and 3 groups. Helps newly hired employees to successfully integrate to their analyst...

**Job Purpose**: This position's primary task and responsibilities are to provide exceptional 1st level client support and services within the Americas region (Canada, U.S., Latin America) for both our internal co-workers, external business partners and customers. This position require effective communication and collaboration with multiple IT and Back...

At Avionyx, we're seeking an IT Service Desk Administrator to join our team.Key Responsibilities:Operate within our ticket system to provide Tier 1/2 support for end-user requests, remote software installs, and hardware warranty requests.Collaborate with the IT Site Administrators team to troubleshoot, implement, and deploy needed systems.Manage service...

San Jose, Costa Rica - 2928163 **_Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** **Be responsible for primary user support and customer service** - Learn fundamental operations of...

Overview: We have an open position for a Service Desk Analyst! **Key Skills Required**: - IT Service Desk experience 1 year - Good English communication skills written and oral. - Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc) - Understanding of Windows 7 & 10 operating system - Assisting with...

Overview: **_ Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** - ** Be responsible for primary user support and customer service** - _ Learn fundamental operations of commonly-used...

Overview: We are looking for teammates who want to be part of the tech movement. People who want to progress their career now and gain experience for tomorrow. You will work with some of the biggest and best names in technology.We’re in search of a process-oriented IT professional to serve as IT Administrator. This role is responsible for new user accounts...

**Specific Responsibilities** - IT Services Support Administration - Plays a key role in the onboarding of acquisitions or new services to the Service Desk and to the ITSM Platform ensuring pertinent requirements are in place to ensure smooth go live. - Requirements would include but not limited to knowledge articles, work instructions, setting up of...

San Jose, Costa Rica - Tech Hiring - 3058121 **Job Description**: - A PROUD HISTORY OF OVER 75 YEARS - FY22 REVENUE 10.4 BN USD - WE’RE PRESENT IN 66 COUNTRIES - OVER 1,400 ACTIVE GLOBAL CLIENTS **Requirements**: - IT Service Desk experience 1 year - Advanced Portuguese B2+ - Good English communication skills written and oral. - Excellent...