HR Services Specialist

hace 3 semanas


Heredia, Costa Rica Auxis A tiempo completo

Job Summary:
**Responsibilities**:

- Maintain a polite, helpful, and professional manner always.
- Provide superior customer service when responding to HR questions regarding payroll, policy, compliance, and other HR inquiries across the organization.
- Assist global HR Service partners with complicated or sensitive tasks, providing knowledge transfer where possible.
- Serve as an escalation point of contact for global HR Service partners working to resolve portal navigation and HR/Payroll policies and procedure issues.
- Field specialized inquiries within the Global, HR Services team based on service level agreement.
- May seek guidance or transfer for more complex and/or confidential inquiries.
- Assure information is complete, accurate and approved by leadership.
- Perform intake, sort, track and distribute electronic documents that may be received, and other duties as assigned.
- Identify common problems and escalate them to leadership, along with possible suggestions for improvement, where possible.
- Obtain and share associate feedback with leadership to ensure services continually improve
- Respect associate confidentiality always.
- Assist with transactions and other responsibilities as assigned according to proper procedure, policy, and direction.
- Participate in audits to uncover opportunities for training peer global HR Service partners and enhancing the knowledgebase.
- Participate in audits in support of driving compliance and accountability
- Assist leadership with establishing and improving upon defined HR procedures and processing methods to meet production and performance goals efficiently and accurately.
- Assist with monitoring and evaluating HR transaction workflow.

Skills and Experience:

- Education Level : High School or GED
- 6 months of experience in HR shared services- English Level of a B2+
- Computer skills and experience
- Demonstrated verbal and written communication skills
- Experience with case management tools such as Service Now and HR Systems as Workday

About Auxis:


  • HR Services Specialist

    hace 3 semanas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: **Responsibilities**: - Maintain a polite, helpful, and professional manner always. - Provide superior customer service when responding to HR questions regarding payroll, policy, compliance, and other HR inquiries across the organization. - Assist global HR Service partners with complicated or sensitive tasks, providing knowledge transfer where...

  • HR Services Specialist

    hace 3 semanas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: **Responsibilities**: - Maintain a polite, helpful, and professional manner always. - Provide superior customer service when responding to HR questions regarding payroll, policy, compliance, and other HR inquiries across the organization. - Assist global HR Service partners with complicated or sensitive tasks, providing knowledge transfer where...

  • HR Operations Specialist

    hace 3 semanas


    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped...

  • HR Operations Specialist

    hace 3 semanas


    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Human Resources Schedule: Full Time **Company Description**: Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for...

  • Kn Global Services Her

    hace 4 semanas


    Heredia, Costa Rica Kuehne+Nagel A tiempo completo

    If you wish to further develop your career with one of the most successful logistics organization, this is an excellent opportunity to join our team.- ** Your Responsibilities**: - + Learn how to develop the processes into the company system, properly. + Attend to training. + Provide customer service either by telephone or electronically. + Good...

  • HR Operations Specialist

    hace 4 semanas


    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...

  • HR Operations Specialist

    hace 4 semanas


    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Human Resources Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are...

  • HR Specialist Senior

    hace 3 semanas


    Heredia, Costa Rica 11274 Citi Business Services Costa Rica, SRL A tiempo completo

    The Human Resources (HR) Specialist Senior is an entry level position responsible for contributing to the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to assist in providing a broad range of HR services to client groups within Citi. Responsibilities: Provide efficient service to...

  • HR Specialist

    hace 2 meses


    Heredia, Costa Rica Spark A tiempo completo

    Operating Company: Spark Location: La Aurora,Heredia,CR Date Posted: August 28, 2023 Req Number: R5017398 **Primary Duties and Responsibilities**: - Prepares and updates employee contracts and documents - Maintains job descriptions, and country-specific standard work and documents - Administers employee changes (i.e., promotions, transfers, salary...

  • HR Analyst

    hace 3 semanas


    Heredia, Costa Rica GRUPO STT A tiempo completo

    **Responsibilities**: Deliver first line and second line of support for HR inquiries across the spectrum of the employee lifecycle from new hires to employees leaving the business Perform accurate filing and execution of transactions for general HR data processing in support of HR functions Achieve stated performance measures and adhere to established...

  • Kn Global Services Her

    hace 3 semanas


    Heredia, Costa Rica Kuehne+Nagel A tiempo completo

    If you wish to further develop your career with one of the most successful logistics organization, this is an excellent opportunity to join our team.- ** Your Responsibilities**: - + Learn how to develop the processes into the company system, properly. + Attend to training. + Provide customer service either by telephone or electronically. + Good...

  • HR Services Analyst

    hace 3 semanas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The HR Services Analyst will provide professional customer service support, both individually and as part of a service team, with a focus on assisting employees with their HR inquiries and needs offering high levels of customer satisfaction and efficiency. The HR Services Analyst will work as a support for the HR Services Center team as an...

  • HR Payroll Specialist

    hace 1 semana


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The HR Payroll Specialist will be responsible for performing Payroll and Human Resource related duties for Costa Rica. This position may support the following functional areas: Payroll, benefits administration, New hire process, terminations, Employee Status changes, Policy implementation & monitoring, employment law compliance, company...


  • Heredia, Costa Rica Experian A tiempo completo

    Company Description **Experian **is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial...


  • Heredia, Costa Rica Hewlett Packard A tiempo completo

    This role is responsible for conducting HR processes like onboarding, data management, and compliance, while also advising on service enhancements. The role manages employee records, collaborates on process improvements, maintains control standards, and aids in HR education and training. The role focuses on enhancing the employee experience, supports...

  • HR Specialist Senior

    hace 4 semanas


    Heredia, Costa Rica Citi A tiempo completo

    The Human Resources (HR) Specialist Senior is an entry level position responsible for contributing to the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to assist in providing a broad range of HR services to client groups within Citi. **Responsibilities**: - Identify opportunities to...

  • HR Specialist Senior

    hace 4 semanas


    Heredia, Costa Rica Citi A tiempo completo

    The Human Resources (HR) Specialist Senior is an entry level position responsible for contributing to the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to assist in providing a broad range of HR services to client groups within Citi. **Responsibilities**: - Identify opportunities to...

  • HR Specialist

    hace 2 semanas


    Heredia, Costa Rica Spark A tiempo completo

    Operating Company: Spark Location: La Aurora,Heredia,CR Date Posted: February 26, 2024 Req Number: R5019007 **Job Requirements**: **Primary Duties and Responsibilities**: - Prepares and updates employee contracts and documents - Maintains job descriptions, and country-specific standard work and documents - Administers employee changes (i.e., promotions,...

  • HR Generalist

    hace 2 semanas


    Heredia, Costa Rica Citi A tiempo completo

    HR Connect NAM Inquiry Management Specialist is an entry-level position responsible for providing operations support services, including but not limited to; customer support to employees and managers on HR related topics: total rewards, compensation, benefits, learning, HR systems direct access, etc. Additionally, the HR Connect NAM Inquiry Management...

  • Kn Global Services Her

    hace 3 semanas


    Heredia, Costa Rica Kuehne+Nagel A tiempo completo

    If you wish to further develop your career with one of the most successful logistics organization, this is an excellent opportunity to join our team. ** Your Role**: The HR Process Specialist fully understands assigned processes and is capable of improving them. Researches, analyzes and recommends improvements. ** Your Responsibilities**: - + Creation of...