Talent Acquisition and Onboarding Delivery

hace 4 días

San José, Costa Rica Pfizer A tiempo completo

How You Will Achieve It
- Execute key operational components of the end-to-end recruitment and onboarding processes including interview scheduling, coordination and logistics, offer documentation generation and management, and pre-boarding documentation management
- Provide onboarding support and coordination for new colleagues and hiring managers including providing access to relevant tools, technologies, personnel, and events
- Take ownership of all recruitment and onboarding administration assigned tasks and tickets and make sure that they are resolved efficiently and with a superior level of quality
- Ensure process alignment to country legal and privacy-related requirements and delivery against agreed SLA’s/KPI’s for recruitment and onboarding processes
- Post campaigns to job boards, as directed by and/or in support of Recruiters
- Provide relevant interview, offer, and onboarding guides, checklists, tools, and templates to Recruiters and Hiring managers, as directed by and/or in support of Recruiters
- Participate in process design testing and support global implementation for new integrated technologies and process solutions
- Provide support for ad hoc reporting requests as needed
- Assist with planning and logistics of recruiting events (career fairs, etc.) as needed
- Identify Recruitment and Onboarding Administration areas for improvement on daily operational processes and provide support to implement these initiatives by highlighting and discussing key changes/improvement programs with the Regional Talent Acquisition Delivery Lead
- Support achievement of GBS goals in 1) delivering operational excellence, 2) delivering exceptional customer service and 3) driving an exceptional culture for our colleagues

Must Have
- High School/Secondary Education or Equivalent
- Demonstrates customer orientation and excellent customer service skills
- Strong organization skills, attention to detail and follow through to resolve issues
- 1+ years of professional experience in customer service, multinational companies or similar positions
- Proven written and verbal communication skills; manages internal communications and external/client communications with detailed support and assistance
- Must be a self-starter, independent, pro-active, courageous and self-motivated
- Ability to anticipate needs, prioritize responsibilities, manage multiple priorities with tight timelines, and take initiative
- Perform both as a team player and independent contributor
- Excellent attention to detail to ensure work is thorough and accurate (e.g. keyboarding and proofreading skills)
- Proficiency in MS Word, Excel, PowerPoint, and Outlook are essential
- Advanced verbal & written fluency in English

Nice to Have
- Bachelor’s degree or equivalent
- Experience providing administrative support to a team, preferably within Talent Acquisition
- Workday HCM and/or recruiting experience
- Fluency in French

Organizational Relationships

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

People Experience

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