Training Specialist

hace 2 días


San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

3+ years delivering and evaluating the outcome of instructor-led curricula in corporate training and development or related field.
- Professional experience presenting to an audience, able to convey complex information in an engaging manner
- Experience working with industry standard Learning Management Systems (LMS) to track and measuring training results and learning effectiveness
- Demonstrated ability to work in a cross-functional and global environment, demonstrate cultural sensitivity, and earn trust from all stakeholders
- Degree in HR Management, Communications, Education, Curriculum Development or other relevant field
- Fully proficient (written and verbal) in Spanish and English.
- Proficient with Microsoft Office (Excel, Word, PowerPoint) and Outlook
- Ability to travel internationally to work with program stakeholders and assist with operations (approximately 5 - 10% travel)

Job summary

Designed and custom-built by Amazonians, our Just Walk Out Technology uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA Our goal is to be Earths’ most customer centric company and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in computer vision, machine learning, distributed systems and hardware design.

We (CXQO) are an internal facing team that is at the core of Amazon's Just Walk Out Technology that powers Amazon Go.

We are looking for an experienced Training Specialist who believes that nothing is more critical to the success of a team or business than an exceptional training experience.

Key job responsibilities
- 5+ years of experience delivering and measuring the outcome of instructor-led training in a corporate environment
- Experience designing effective, scalable, and repeatable training programs using industry-standard methods, such as the ADDIE model and Kirpatrick’s Levels of Evaluation
- Experience designing effective and scalable performance maintenance and improvement programs for in support environments (e.g. call center)
- Basic audio/video production/editing experience using one or more eLearning tools like Articulate Storyline, Adobe Captivate, Camtasia, Vyond, or similar
- Basic HTML knowledge
- Experience leading process improvement initiatives to drive reduction in learning curve via peripheral improvements (e.g. improvements to associate tools or policies)
- Experience analyzing and presenting detailed or advanced metrics using tools like Tableau, data warehouses, SQL, XML or similar
- Background in instructional design or adult learning theory is a plus
- 3+ years’ experience providing quality analysis and successful quality/performance coaching support


  • Training Specialist

    hace 2 semanas


    San José, San José, Costa Rica Western Union A tiempo completo

    **Training Specialist - **Santa Ana, Costa Rica**Do you get excited at the prospect of collaborating across borders with sector and technical experts to develop and deliver training?Do you have the ambition to work for an organization that uses cutting edge technology and systems?Join Western Union as a Training Specialist.**Motivated by our values: purpose...

  • Training Specialist

    hace 5 días


    San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    At Bill Gosling Outsourcing, we prioritize the growth and development of our employees.Job DescriptionWe are seeking a highly skilled Training Specialist to join our team. As a key member of our Learning and Development department, you will play a critical role in enhancing the learning experience for new hires.Your primary responsibilities will...


  • San José, Costa Rica Smartsheet A tiempo completo

    **Knowledge & Training Management Specialist** at Smartsheet San Jose, Costa Rica - Remote Residing in Costa Rica The K&TM Specialist is responsible for the overall coordination, execution, monitoring, and completion of the shared service center onboarding and training activities related to both migrations and day-to-day operations, ensuring consistency...


  • San José, Costa Rica Smartsheet A tiempo completo

    **Knowledge & Training Management Specialist**at SmartsheetSan Jose, Costa Rica- Remote Residing in Costa RicaThe K&TM Specialist is responsible for the overall coordination, execution, monitoring, and completion of the shared service center onboarding and training activities related to both migrations and day-to-day operations, ensuring consistency with the...

  • Training Specialist

    hace 5 días


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Auxis is seeking an experienced Training Specialist to join our Center of Excellence. The ideal candidate will possess a strong background in creating, coordinating and delivering training programs for new hires and existing employees.Key Responsibilities:Facilitate new hire training programs and support all ongoing training initiatives for multiple client...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Amazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English a our recruitment team works in several jurisdictions.- 3+ years of experience in Training and/or Learning management roles in corporate environments.- 1+ years of experience in learning management systems and E-Learning...

  • Training Specialist

    hace 3 semanas


    San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    3+ years delivering and evaluating the outcome of instructor-led curricula in corporate training and development or related field.- Professional experience presenting to an audience, able to convey complex information in an engaging manner- Experience working with industry standard Learning Management Systems (LMS) to track and measuring training results and...

  • Training Specialist

    hace 2 semanas


    San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    3+ years delivering and evaluating the outcome of instructor-led curricula in corporate training and development or related field.- Professional experience presenting to an audience, able to convey complex information in an engaging manner- Experience working with industry standard Learning Management Systems (LMS) to track and measuring training results and...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About Amzn Support Srvcs Costa RicaWe are a multi-national technology company that values innovation and expertise. Our commitment to excellence is reflected in our diverse and inclusive workplace.Job SummaryThis is a full-time, permanent position based in Costa Rica and requires relocation. We are seeking a highly skilled Training Specialist to join our...


  • San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    At Bill Gosling Outsourcing, we prioritize the growth and development of our team members. As a Training and Development Specialist, you will play a vital role in shaping our company's future by designing and delivering engaging training programs that meet the needs of our diverse workforce.Key Responsibilities:Create high-quality training materials,...


  • San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job OverviewThe Amzn Support Srvcs Costa Rica Learning & Performance (L&P) team seeks a highly skilled Training Experience Specialist to drive high-quality training for global support agents. This role is critical to the development of a successful, effective global KDP Customer Service team.About the TeamThe L&P team provides curriculum development and...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    12+ months of consecutive corporate training facilitation experience focused on Adult Learning Theory, including 1) virtual training facilitation and dealing with remote teams, and 2) delivering Soft Skills, Technology Skills and/or Technical or other Systems’ training; - Excellent Classroom Management and Blended Learning facilitation skills; -...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    Microsoft's Risk, Trust, and Safety Operations team ensures the effective enablement of business processes, organizations, and systems to support Microsoft's compliance and ethical growth. We proactively identify and mitigate risks through trade compliance requirements, protecting Microsoft and fostering strategic growth. The role of AI Training Data...

  • Training Specialist

    hace 4 semanas


    San José, Costa Rica Straumann Group A tiempo completo

    **About Straumann**The Straumann Group (SIX: STMN) is a global leader in tooth replacement and orthodontic solutions that restore smiles and confidence.It unites global and international brands that stand for excellence, innovation and quality in replacement, corrective and digital dentistry, including Anthogyr, ClearCorrect, Dental Wings, Medentika,...

  • Training Specialist

    hace 3 semanas


    San José, San José, Costa Rica Syniverse A tiempo completo

    Syniverse is the world's most connected company.Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.Which is why we work with some of the world's most recognized brands.Eight of the top...


  • San José, Costa Rica Western Union A tiempo completo

    **Senior Training Specialist - Santa Costa Rica**Do you enjoy reimagining and storytelling?Are you ready to join a team where you will be able to mix compliance with creativity?Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive Then, it's time to join...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Amzn Support Srvcs Costa Rica OverviewWe are committed to a diverse and inclusive workplace where everyone has the opportunity to succeed. Our team is dedicated to delivering exceptional results and making a positive impact on our customers' lives.Job DescriptionThis is a unique opportunity to join our R&D Training Team as a Training Specialist. As a member...


  • San José, Costa Rica Screenovate A tiempo completo

    The Training Specialist helps plan and execute delivery of learning and development programs for regional and enterprise employees. This person also provides support for transactional and logístical aspects of delivering these programs to ensure a successful experience for Intel facilitators, learners and stakeholders. **You will help Intel with the...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    Role OverviewSmartsheet is seeking an experienced Technical Trainer to develop, prepare, deliver, and evaluate technical training curriculum and programs for our Customer Excellence Teams. This role involves outlining and coordinating documentation and materials for program designs, exercises to enhance lectures, and conducting classes with hands-on...


  • San José, Costa Rica INTEL A tiempo completo

    The Training Specialist helps plan and execute delivery of learning and development programs for regional and enterprise employees. This person also provides support for transactional and logístical aspects of delivering these programs to ensure a successful experience for Intel facilitators, learners and stakeholders. **You will help Intel with the...