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**Training Specialist - **Santa Ana, Costa Rica**
Do you get excited at the prospect of collaborating across borders with sector and technical experts to develop and deliver training?
Do you have the ambition to work for an organization that uses cutting edge technology and systems?
Join Western Union as a Training Specialist.
**Motivated by our values: purpose driven, globally minded, and trustworthy & respectful**
We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.
We're a team of over 8,000 employees serving 200 countries and territories.
We believe when money moves, better things happen.
**Better starts and ends with the customer**
As a member of our Training Team, you will be involved from start to finish in developing, implementing, evaluating, and improving training programs for Western Union's Platform Operations functions.
This role will allow you to network with Leaders, Managers, Partners, Vendors and other stakeholders across Western Union's corporate locations.
You will be shaping the training program as well as constantly implementing changes and recognizing areas of improvement.
The core of your role will be to facilitate new hire, cross, and continuing education trainings and to support instructional designers in developing online trainings for the DRT operation.
For this role, you will need to have experience in delivering and developing training programs.
You will need to have excellent communication skills and the ability to confidently converse in English, both orally and in writing.
You will need to have strong presentation and interpersonal skills to engage, mentor, and coach diverse groups.
Having advanced Microsoft Office knowledge and flexibility to adjust to different shifts occasionally is also a must.
**Join us, and let's connect the world**
We're a company on the move, and we want our people to grow and develop.
You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
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