Sr. Program Manager

hace 2 semanas


San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

5+ years’ experience in program or project management - Experience defining program requirements and using data and metrics to determine improvements - 5+ years’ experience working cross functionally with tech and non-tech teams - Bachelor's degree or equivalent work experience - 3+ years of experience utilizing data and analytics to formulate program objectives, solve business problems, and drive process improvements - Excellent oral and written communication skills with the ability to present complex information in a clear and concise manner to a variety of audiences - Skilled in building relationships with stakeholders - Ability to work independently and autonomously - Ability to work in cross-functional teams, communicate with colleagues in both business and technical roles, and develop processes at scale
- Manage the Payment Risk program strategy and roadmap to deliver effective results which includes understanding bottlenecks, assessing opportunities, analyzing competitors and potential partners, setting roadmap.
- Build and implement plans in a scalable manner, creating mechanisms to ensure scalability, high-quality output.
- Build strong internal relationships across Amazon, and influence internal teams to deliver the right results for the business.
- Collaborate with other teams including Tech, Product, Marketing, Finance, Legal, and others, to deliver results. About the team Our mission is to protect our Customers and Amazon from payment related fraud, misuse, and abuse.
- Master’s degree in business, finance, engineering or related field
- Experience with new financial and technical product launches and implementations
- Experience in the payments industry, working directly on mitigating fraud and risk is a plus
- Proficiency in Excel, SQL & Tableau
- Knowledge and understanding of how Machine Learning models operate


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