Integration Support Analyst

hace 2 semanas


Heredia, Costa Rica Workday A tiempo completo

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

At Workday, we take a different approach to Enterprise Software, we design intuitive experiences that users love. Our customers don’t think of us as just another software vendor. They see us as a partner in every sense of the word, in it for the long haul and committed to helping them deftly lead their organization in a changing world.

The goal of our team is to ensure Workday delivers an excellent user experience. You’ll be part of a group of specialists that support Payroll Integrations and related Web Services / APIs.

About the Role

Integration Support Analyst is a technical role where you will be the primary customer point of contact and must ensure that each interaction is handled with a professional attitude and a superior level of service. It's about passion, innovation and excellence in a fast-paced and dynamic organization. This position requires a self-motivated, customer-focused professional with strong follow-through, who consistently keeps commitments to projects, customers, and fellow employees.

This role operates in a flex model with at least 50% of time spent in office.

We work with a mixture of customer use cases as we cover multiple financial modules globally. Success in this role relies on determining where to take action and who to involve to get the best and most time efficient outcomes. Balancing multiple issues with competing priorities will become second nature. No two days are the same, so if you are looking for a fast paced, collaborative role where you will be persistently challenged while growing, learning and developing, this is a phenomenal fit.

What would you do all day?- Handle a queue of financial support cases, prioritizing issues based on severity and customer impact- Work through exciting problems, motivate change and implement solutions- Handle time critical issues- Build solid relationships with our customers- Collaborate with Product Managers, QA and Development to determine solutions or workarounds- Balance ownership of existing case load while troubleshooting newly discovered issues- Maintain your knowledge of new functionality and compliance changes- Maintain certifications and training as required for the role- Get involved with initiatives, councils and projects that inspire your passion in support- Use your energy, drive and resourcefulness to encourage, mentor and coach others throughout the company- Participate in rostered shifts as part of our 24/7 Global Support shifts (Support Around the World)

Key Responsibilities:
- Supplier Invoice Processing- Receipt Accruals- Procurement card processing- Payment Processing- Financial Reporting (Accounts Payable)-
- Tax, Audit & Compliance- Delivered Integrations

About You

Basic Qualifications-
- Confident communicator (verbally and in writing), who collaborates with business users and peers at all levels and varying technical abilities

Other Qualifications- A strong level of familiarity with financial terminology and business processes relevant to the role- Bachelor's degree in Finance, Accounting or related field, or equivalent work experience- Experience building internal and/or external facing documentation (KCS experience a plus)- An understanding of web service integrations that use SOAP, WSDL, XML is an advantage

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible sched


  • Accounting Analyst, Foaa

    hace 3 semanas


    Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    3+ years of transactional accounting field experience - Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills - Experience using data to influence business decisions - Accounting Degree or related field with 3+ or more years of experience. - Experience in month end closing of books of accounts / working on various...


  • Heredia, Costa Rica SGF Global A tiempo completo

    Description: SYSTEM ANALYST The analyst needs to have IT experience, not Business. - Same as the AD, the SAP & Accounts Payable experience is the most important. - System Analyst will support and help with integrate/onboard sources testing within Ariba, SAP ECC and reporting systems, enhancement over future internal and production releases. - Experience in...

  • Integration Consultant

    hace 2 semanas


    Heredia, Costa Rica Workday A tiempo completo

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...

  • Sso Integration Engineer

    hace 3 semanas


    Heredia, Costa Rica Experian A tiempo completo

    Company Description About us, but we’ll be brief Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years...


  • Heredia, Costa Rica Tebra A tiempo completo

    **About the Role**: We are looking for a Data Integration Specialist** **who can analyze customer data models and accurately identify their differences and similarities to the Tebra data model, and effectively implement this knowledge for the purposes of Data Integration. **Your Area of Focus**: - Maintain support for all Tebra's various data services,...


  • Heredia, Costa Rica Citi A tiempo completo

    The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...


  • Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Objective**: - Production Support Analyst Lead is responsible for supporting our CRM Application users by handling queries & escalations raised by them. - This role is required to be acting as a key point of contact for stakeholders around daily...


  • Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Objective**: - Production Support analyst is responsible for supporting our CRM Application users by handling queries raised by them. **Functional Responsibilities**: - Handle support tickets raised by internal Moody’s employees seeking help on...

  • Accounting Analyst

    hace 3 semanas


    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Accounting Degree or related field with 4+ or more years of experience. - Experience in month end closing of books of accounts / working on various sub-ledgers / accounting knowledge / balance sheet reconciliation & reporting activities - Previous experience in Cash Management activities as bank reconciliations, journal entries. - Advanced English level -...

  • WFM Forecasting Analyst

    hace 2 semanas


    Heredia, Costa Rica Support Services Group A tiempo completo

    SUPPORT SERVICES GROUP is a multinational company that provides Consulting, BPO, and Contact Center services, with a presence in 10 countries. We are looking for a highly skilled and detail-oriented Forecasting Analyst responsible for developing and maintaining accurate forecasting models, utilizing historical data and industry trends. Proficiency in WFM...

  • Senior QA Analyst

    hace 1 semana


    Heredia, Costa Rica SGF Global A tiempo completo

    **Senior QA Analyst (Hybrid)** **Heredia, Costa Rica** SGF Global is looking for a Senior QA Analyst, for IT enterprise in Heredia, Costa Rica. **Requirements**: - University degree in IT, Computer Science or equivalent experience. - 5+ years successfully working as QA/Testing Analyst, Test Lead, Business System Analyst or related experience. -...


  • Heredia, Costa Rica Citi A tiempo completo

    The Ops Sup Analyst is an entry-level position responsible for monitoring, integrity validations and process execution providing operations support services. Additionally, the Ops Sup Analyst 1 serves as the liaison among Production Support, Finance and Accounting departments, and source systems. The overall objective of this role is to provide day-to-day...


  • Heredia, Costa Rica Citi A tiempo completo

    The Application Sup Analyst is an entry-level position responsible for monitoring, integrity validations and process execution providing operations support services. Additionally, the Ops Sup Analyst 1 serves as the liaison among Production Support, Finance and Accounting departments, and source systems. The overall objective of this role is to provide...


  • Heredia, Costa Rica Citi A tiempo completo

    **Job Description**: The Ops Sup Analyst is an entry-level position responsible for monitoring, integrity validations and process execution providing operations support services. Additionally, the Ops Sup Analyst 1 serves as the liaison among Production Support, Finance and Accounting departments, and source systems. The overall objective of this role is to...


  • Heredia, Costa Rica Citi A tiempo completo

    **Responsibilities**: - The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions. - Provides expertise in area and an...

  • HR Systems Sr Analyst

    hace 3 semanas


    Heredia, Costa Rica Citi A tiempo completo

    The HR Systems Sr Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions. This professional will will be responsible for managing the successful...


  • Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The primary purpose of the Quality Support Analyst is to support key projects associated with Associate Care Center business process development and seamless customer experience. This includes responsibility for providing timely, accurate, and actionable information about overall operations, recommending changes or improvements to processes and...


  • Heredia, Costa Rica IBM A tiempo completo

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • Accounting Analyst, Foaa

    hace 4 semanas


    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    3+ years of transactional accounting field experience - Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills - Experience in managing finance operations for accounts payable, accounts receivable or payroll - Advanced English level The Accounting Analyst in this position will be responsible of month end closing...

  • Accounting Analyst, Foaa

    hace 3 semanas


    Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    3+ years of transactional accounting field experience - Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills - Accounting Degree or related field with 3+ or more years of experience. - Experience in month end closing of books of accounts / working on various sub-ledgers / accounting knowledge / balance sheet...