On Demand Consultant
hace 6 meses
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
**Role**:
As an On-Demand Consultant you are passionate about customers and will fuel solutions to ensure every customer request makes the deepest impact possible for our customers and share the best-of-the-best with the team. You'll address organizations’ most challenging problems, including the ones they didn't know existed. Splunkers are self-motivated and have a steadfast thirst to learn exciting technologies and thrive in a constantly evolving environment. You will be a Splunk expert and adept at understanding, adapting, and guiding our customers on how to best use our Platform. Are you up for the challenge?
**Responsibilities**:
Strategic Case-based delivery for On-Demand which includes providing customers high-quality technical advice on Enterprise level architecture, implementation, configuration and optimization work in complex environments for area of field including:
- Splunk Core/Cloud
- Enterprise Security/UBA
- SOAR/Phantom
- ITOps, DevOps
Daily focus on assigned On-Demand requests that are submitted to ensure satisfactory completion. Key elements include:
- Customer alignment on requirements with each request
- Deliver outstanding outcomes, based on customer requirements
- Documentation of activities and outcomes for each request
- Outstanding customer satisfaction survey scoring
Partner with appropriate internal resources and customer facing teams, to actively manage customers and their respective needs and drive continued use of the On-Demand service. Key activities include:
- Satisfactory completion of existing cases
- Recommendation for continuation cases to continue deeper level work on related topics
- Advise on new/next cases required to drive continued optimization and adoption
Outstanding execution of practice key performance indicators and contributions such as:
- Process creation and process improvements
- Collateral creation or improvements
- Tools development and implementation
- All-in on Adoption
- Drive high CSAT score
- Identify and capture customer success stories
- Drive product upsell and expansion
- Team growth
- Mentor / mentee program
**Requirements**:
**Technical Skills**
- Solid experience in technical consulting or big-data analytics
- Statistical and analytical modeling is a plus
**Splunk Core focus**:
- Several years of administering and using Splunk
- Splunk implementation experience
- Splunk Cloud experience
- Cloud Fundamentals Consultant Accreditation
- Splunk architecture experience
- Experience with Cloud Migration Projects
- Strong SPL skills and experience a must
**Soft Skills**:
- Ability to act as the trusted technical advisor to customers for assigned tickets within the bounds of the On-Demand Service
- Outstanding written and oral communication skills a must
- Strong customer facing soft skills - must instill confidence and provide guidance towards resolution with high customer satisfaction
- Highly developed skills for problem solving, and problem resolution
- Ability to balance multiple customers and competing priorities
**Location and Travel**:
- This is a remote position
- Travel will be limited to internal Splunk business
**Splunk is an Equal Opportunity Employer**
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Note:
**Base Pay Range**
Costa Rica
Base Pay: CRC 32,000,000.00 - 44,000,000.00 per year
-
On Demand Consultant
hace 6 meses
San José, Costa Rica Splunk A tiempo completoA little about us. Splunk is the key to enterprise resilience for the 11,000+ organizations that use our Unified Security and Observability Platform. We regularly appear on a lot of “Best Places to Work” lists and we think it’s because we encourage our Splunkers to bring their whole, authentic selves. So bring your work experience, problem-solving...
-
Technical Consultant
hace 3 semanas
San José, San José, Costa Rica Splunk A tiempo completoAbout the Role:Splunk is a world leader in building a safer and more resilient digital world. Our unified security and observability platform helps enterprises keep their digital systems secure and reliable. We're looking for a talented individual to join our team as a Technical Consultant, where you'll be part of a dynamic team that's passionate about...
-
Contador General con 3 Años de Experiencia
hace 5 meses
Ubicación Pérez Zeledón, San José, Costa Rica AutoParts On Demand A tiempo completoRequisitos: REQUISITOS MINIMOS: - Bachillerato en contabilidad y/o carrera a fin - Contador privado incorporado - CPI (indispensable) - Conocimientos en NIIF y legislación tributaria. - Habilidades de análisis, pensamiento crítico, buena comunicación y trabajo en equipo. - Experiência mínima de 3 años en puestos similares - Experiência demostrable...
-
Senior Business Consultant On Accounting
hace 5 meses
San José, Costa Rica Temenos A tiempo completo**ABOUT TEMENOS** Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We do this through the pioneering spirit of 7500+ Temenosians who are passionate about making banking better, together. We serve 3000 banks from the largest to challengers and community banks in 150+ countries. We collaborate...
-
Senior Business Consultant On Accounting
hace 3 semanas
San José, San José, Costa Rica Temenos A tiempo completo**Role Overview**The Senior Business Consultant position at Temenos requires a specialist in accounting and core banking with expertise in implementation areas of the product. This role involves providing guidance and advice to clients and partners during project delivery, with a focus on complex functional problems.**Responsibilities**Provide expertise in...
-
Splunk Enterprise Consultant
hace 1 mes
San José, San José, Costa Rica Splunk A tiempo completoA key component of our team at Splunk is our commitment to fostering a culture of belonging and inclusivity. We believe that when our employees feel supported and empowered to bring their authentic selves to work, they are able to thrive and deliver exceptional results.As an On-Demand Consultant, you will play a critical role in driving customer success and...
-
Demand Planner
hace 5 meses
San José, Costa Rica Pfizer A tiempo completoROLE SUMMARY Plan and execute demand and supply strategies and tactics in partnership with commercial team. Leverage digital technologies to perform thorough data analysis to provide value to the business and support commercial strategies. Responsible for demand forecasting, leading S&OP process, product change management, inventory planning, supply...
-
Demand Generation Representative, Demand Generation
hace 5 meses
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoCome be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and...
-
Demand Planning Specialist
hace 6 meses
San José, Costa Rica Emerson A tiempo completo**SPECIFIC RESPONSIBILITIES** **Project Demand Management** - Utilize business tools in monitoring customer projects from proposal stage to project won to conversion to sales order and fulfilment of demand - Enter, manage, and maintain projects in the internal planning database to ensure accurate project forecast - Ensure that high visibility projects in...
-
Demand Generation Representative, Demand Generation
hace 5 meses
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo1+ years of professional or military experience - Experience prospecting, qualifying, and cold-calling companies Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of...
-
Demand Planning Specialist
hace 3 semanas
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoJob DescriptionAt Huntsman Corporation, we are seeking a highly motivated and self-directed individual to fill the role of Demand Planning Specialist. This position will be responsible for facilitating, analyzing, and refining demand forecasts across short, mid, and long-term business planning horizons. The successful candidate will have a strong...
-
Human Resources Functional Consultant
hace 6 meses
San José, Costa Rica FreeBalance A tiempo completo**Costa Rica** as a **Human Resources Functional Consultant.** **Main Responsibilities**: - Responsible for the timely execution of the Human Talent Management project contract, including monitoring progress and providing all deliverables included in the contract. - Acts as a counterpart to the functional project leaders, providing support on functional...
-
Human Resources Functional Consultant
hace 1 mes
San José, San José, Costa Rica Freebalance A tiempo completo**Costa Rica** as a **Human Resources Functional Consultant.****Main Responsibilities**:Responsible for the timely execution of the Human Talent Management project contract, including monitoring progress and providing all deliverables included in the contract.- Acts as a counterpart to the functional project leaders, providing support on functional...
-
Business Consultant
hace 4 semanas
San José, San José, Costa Rica Encora A tiempo completoJob DescriptionAs a Business Consultant, you will play a crucial role in driving business growth and improvement for our company. Your expertise will help us make informed decisions and develop strategies to stay ahead of the competition.Key Responsibilities:• Develop and implement business strategies to drive growth and improvement• Conduct market...
-
Business Consultant
hace 1 mes
San José, San José, Costa Rica Red Nucleus A tiempo completoAbout the RoleWe are seeking a highly motivated and detail-oriented Associate/Senior Associate Consultant to join our global team at Red Nucleus. This role is based out of our Costa Rica office and offers a unique opportunity to work with our Scientific Services & Advisory team.Key ResponsibilitiesAs an Associate Consultant/Senior Associate Consultant at Red...
-
Omp Consultant
hace 5 meses
San José, Costa Rica DXC Technology A tiempo completoOMP Consultant to support ongoing support operations and projects, to external customer on a Product Team; responsible for supporting and execute activities on OMP Product team accordingly and/or leadership in the creation and delivery of solutions designed to meet customer’s business needs and consequently, for understanding customer’s businesses. OMP...
-
OMP Consultant
hace 5 meses
San José, Costa Rica CRES EntServ Costa Rica, Limitada A tiempo completoJob Description: OMP Consultant to support ongoing support operations and projects, to external customer on a Product Team; responsible for supporting and execute activities on OMP Product team accordingly and/or leadership in the creation and delivery of solutions designed to meet customer’s business needs and consequently, for understanding...
-
Business Consultant
hace 1 mes
San José, San José, Costa Rica Catalina A tiempo completoBusiness ConsultantCatalina Marketing Costa Rica is a leading provider of omni-channel solutions, and we're seeking a talented Business Consultant to join our team. As a Business Consultant, you will play a critical role in leading the creation of diverse campaign designs, ensuring they align with client objectives and budgets.ResponsibilitiesDevelop...
-
Senior Consultant
hace 1 mes
San José, San José, Costa Rica GEP Worldwide A tiempo completoAbout GEP WorldwideGEP Worldwide is a leading provider of procurement solutions, dedicated to helping clients achieve their business goals through effective procurement practices.Job SummaryWe are seeking a highly motivated and experienced Senior Consultant to join our team. As a Senior Consultant, you will be responsible for providing expert procurement...
-
Expert Telecommunications Consultant
hace 1 semana
San José, San José, Costa Rica ATSG Corporation A tiempo completoJob Title: Expert Telecommunications ConsultantWe are seeking a highly skilled Expert Telecommunications Consultant to join our team in San Jose, Costa Rica. This exciting opportunity will allow you to utilize your expertise in telecommunications to enhance our partnership with the U.S. Department of State (DOS) Bureau of International Narcotics and Law...