Consultant, Advisors Client Services, Performance

hace 6 meses


San José, Costa Rica Mastercard A tiempo completo

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Consultant, Advisors Client Services, Performance Analytics

Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.

ROLES AND RESPONSIBILITIES

Client Impact
- Provide creative input on projects across a range of industries and problem statements
- Contribute to the development of analytics strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value
- Collaborate with Mastercard team to understand clients’ needs, agenda, and risks
- Develop working relationship with client analysts/managers, and act as trusted and reliable partner

Team Collaboration & Culture
- Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients
- Independently identify trends, patterns, issues, and anomalies in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings
- Lead internal and client meetings, and contribute to project management
- Contribute to the firm's intellectual capital
- Receive mentorship from performance analytics leaders for professional growth and development

QUALIFICATIONS

Basic qualifications
- Undergraduate degree with data and analytics experience in business intelligence and/or descriptive, predictive, or prescriptive analytics
- Experience managing clients or internal stakeholders
- Ability to analyze large datasets and synthesize key findings
- Proficiency using data analytics software (e.g., Python, R, SQL, SAS)
- Advanced Word, Excel, and PowerPoint skills
- Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
- Ability to communicate effectively in English and the local office language (if applicable)

Preferred qualifications
- Additional data and analytics experience in building, managing, and maintaining database structures, working with data visualization tools (e.g., Tableau, Power BI), or working with Hadoop framework and coding using Impala, Hive, or PySpark
- Ability to analyze large datasets and synthesize key findings to provide recommendations via descriptive analytics and business intelligence
- Experience managing tasks or workstreams in a collaborative team environment
- Ability to identify problems, brainstorm and analyze answers, and implement the best solutions
- Relevant industry expertise

OUR PURPOSE

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidel



  • San José, San José, Costa Rica Talent Advisors A tiempo completo

    Descripción del PuestoEn Talent Advisors, estamos buscando un Supervisor de Seguridad y Monitoreo que se encargue de garantizar la seguridad y bienestar de nuestros clientes. La persona seleccionada para este puesto tendrá la responsabilidad de supervisar e implementar estrategias de seguridad y mejora continua en el Proyecto.Entre las principales...


  • San José, San José, Costa Rica Talent Advisors A tiempo completo

    Ubicado en Talent Advisors, buscamos un profesional con excelentes habilidades para brindar servicio al cliente y resolver problemas de manera eficiente.Sobre la PosiciónNuestro equipo busca a alguien con experiencia en posiciones similares, que sepa manejar situaciones conflictivas y ofrezca soluciones innovadoras. Si tienes pasión por el servicio al...


  • San José, San José, Costa Rica Talent Advisors A tiempo completo

    Resumen del EmpleoEn Talent Advisors, estamos buscando un Asistente de Servicio al Cliente con experiencia para unir nuestra equipo.Descripción del TrabajoEl/la candidato/a seleccionado/a será responsable de brindar un servicio excepcional a nuestros clientes, atendiendo sus necesidades y resolviendo problemas de manera eficaz. La/El representante de...


  • San José, San José, Costa Rica Atsg Corporation A tiempo completo

    About the RoleAt Atsg Corporation, we are seeking an experienced Municipal Security Consultant to join our team in Costa Rica. This is a full-time position that requires RSO Certification.Job DescriptionThe successful candidate will maintain close relationships with key stakeholders, including the US Embassy INL/SJ Citizen Security Program Manager, CS...

  • Finance Consultant

    hace 2 meses


    San José, San José, Costa Rica Hitachi Solutions Ltdhitachi Solutions Ltd A tiempo completo

    **About Hitachi Solutions**Hitachi Solutions Ltd is a global solutions integrator dedicated to delivering cutting-edge cloud solutions that empower businesses to innovate and grow. Our team of experts is passionate about designing, developing, and implementing innovative business services and technology that drive business success.**About the Role**We are...


  • San José, San José, Costa Rica Talent Advisors A tiempo completo

    Resumen del EmpleadoSe buscan candidatos interesados en una oportunidad laboral como Especialista en Desarrollo de Ventas en Talent Advisors.Sobre el CargoEl Especialista en Desarrollo de Ventas es responsable de mantener actualizados los mapas de rentabilidad de los clientes actuales y realizar todas las ofertas comerciales de servicios ocasiones y extras...


  • San José, San José, Costa Rica Talent Advisors A tiempo completo

    En Talent Advisors, buscamos un Gerente de Ventas Comercial para unir nuestro equipo. Sobre el puestoEl Gerente de Ventas Comercial es responsable de mantener actualizados los mapas de rentabilidad de los clientes actuales y realizar todas las ofertas comerciales de servicios ocasiones y extras de los clientes actuales.ResponsabilidadesEncargado de mantener...


  • San José, Costa Rica 21Tech, LLC A tiempo completo

    **Job Title**: Junior Technical Consultant **Location**: Remote with travel - Work with team to implement product features and use products technical tools - Responsible for developing custom reports, with SR Consultant oversight and direction - Responsible for SQL Scripts, with SR Consultant oversight and direction - Responsible for documenting all...

  • Procurement Consultant

    hace 2 meses


    San José, San José, Costa Rica Softwareone A tiempo completo

    At SoftwareONE, we are seeking an exceptional Procurement Consultant to join our team.Job Function:As a Procurement Consultant, you will play a critical role in assessing, designing, and delivering software procurement services to our customers.We offer a comprehensive service portfolio that includes software procurement outsourcing, and as a consultant, you...


  • San José, San José, Costa Rica Europe Express A tiempo completo

    We are seeking a highly skilled Reservations Sales Agent to join our team of Europe Experts. As a Reservations Sales Agent, you will play a critical role in supporting the needs of our Travel Agent Partners and Travel advisors.**About Us**:Europe Express is a leading provider of high-quality, custom travel to Europe for our North American clients. We serve...


  • San José, San José, Costa Rica Trdfin Support Service Pvt Ltd A tiempo completo

    Job OverviewWe are seeking a highly skilled International Trade Finance Consultant to join our team at Trdfin Support Service Pvt Ltd. In this role, you will be responsible for selling trade finance services to exporters and importers worldwide.


  • San José, San José, Costa Rica Catalina Marketing A tiempo completo

    Catalina Marketing is committed to investing in its people and their careers. As a Business Development Consultant - Client Solutions Specialist, you will play a key role in driving sales growth and revenue expansion.The ideal candidate will have a strong background in sales development, lead generation, and relationship-building. They will be responsible...


  • San Pedro, Costa Rica Red Nucleus A tiempo completo

    Red Nucleus is hiring an Associate/Senior Associate Consultant to join our global team! This role is based out of our Costa Rica office.  How You Will ContributeIn this position, you will be working with our Scientific Services & Advisory team. As an Associate Consultant/Senior Associate Consultant at Red Nucleus, you will be working under the direction of...


  • San José, San José, Costa Rica Wns Global Services A tiempo completo

    The Regional Delivery Lead will oversee a team of procurement professionals for client workstreams, including strategic sourcing, contracting, supplier relationship management, reporting, and procurement operations. This role requires effective people and performance management, as well as the ability to manage day-to-day operational issues and act as the...

  • Procurement Consultant

    hace 6 meses


    San José, Costa Rica SoftwareOne A tiempo completo

    Job Function: Software & Cloud Services Why SoftwareONE?: Today SoftwareONE is a global leader in software and cloud portfolio management and is modernizing the way organizations budget and optimize their global IT spend from on-premises to the cloud. In tandem, our Software Lifecycle Management (SLM) services provide the methodology and framework to...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We are seeking an experienced Employee Relations Consultant to join our team.The ideal candidate will have 2+ years of direct client-facing experience in a Human Resources role, with a proven track record of supporting performance management and coaching...


  • San José, San José, Costa Rica Mastercard A tiempo completo

    We are seeking a highly skilled Business Intelligence Consultant to join our team at Mastercard. In this role, you will have the opportunity to work with cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits.As a Business Intelligence Consultant, you will combine traditional management consulting with Mastercard's rich data...

  • Solution Consultant

    hace 6 meses


    San José, Costa Rica cloudpay A tiempo completo

    As a CloudPay Solutions Consultant, technology, consulting, and solutions come naturally to you, but so does communication. You can think on your feet, have great presentation skills, and can explain complex technical concepts in easy-to-understand language. You thrive in a fast-paced environment, are hyper-organized, and can multi-task. The Solutions...


  • San José, San José, Costa Rica Talent Advisors A tiempo completo

    Título: Gerente de Operaciones GeneralesEn Talent Advisors, buscamos un profesional calificado para desempeñar el papel crucial de Jefe de Servicios Generales. Esta posición es fundamental para garantizar la ejecución eficiente y segura de nuestras operaciones diarias.Descripción del Puesto:El Jefe de Servicios Generales será responsable de coordinar y...

  • Junior Project Manager

    hace 6 meses


    San José, Costa Rica Mastercard A tiempo completo

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...