Quality Analyst, Continuous Improvement

hace 1 mes


San José, Costa Rica TD SYNNEX A tiempo completo

**Overview**:

- Performs analysis and reporting from customer feedback, audit performance, and process improvement activities using statistical techniques.

**Responsibilities**:

- Collect and analyze Logistics data in order to quantify financial impact and or opportunity from findings (60%)
- Recommend improvements to boost performance and reduce costs (15%)
- Provides analytical support for cross functional projects (15%)
- Analysis and reporting for Logistics SLA performance (5%)
- Supports Logistic Centers with Quality related activities as required (5%)

Other Duties &; Responsibilities
- Additional duties as assigned Meets attendance and punctuality standards

**Experience**:

- 3 to 5 Years of relevant work experience.
- 3 to 5 Years of experience directly managing / supervising employees.

Education & Certifications:

- Bachelor's Degree preferred. Bachelor's Degree required.
- Other Education / Certifications: Six Sigma Certification

Working Conditions:

- Transportation Analyst

**Required Knowledge, Skills & Abilities**:

- Able to communicate clearly and convey necessary information.
- Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
- Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
- Possesses strong organizational and time management skills, driving tasks to completion.
- Able to adjust readily to change and adapt as needed.
- Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
- Able to work independently with minimum supervision.
- Able to maintain confidentiality of sensitive information
- Able to build solid, effective working relationships with others.
- Able to quickly learn new systems and technology.
- Occasional non-standard work hours or overtime as business requires.
- Consistent non-standard work or overtime as business requires.
- On-call availability required as necessary.

**What's in it for You?**
- ** Make the Most of our Global Organization**: network with other new co-workers within your first 30 days through our onboarding program.
- ** Grow Your Career**: our first priority is to hire from within and help our people grow. As a co-worker, you'll have more career opportunities available to you. You can also accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elective Benefits**: our programs in Costa Rica include optional asociacion solidarista (up to 4% employee contribution and 3% company match), optional private medical insurance, life insurance, scholarship program, monthly electricity payment assistance, and more
- ** Elevate Your Personal Well-Being**: boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program (LEAP).

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for

We are committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.



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