Accounts Receivable and Dispute Analyst

hace 4 semanas


Orotina, Costa Rica 3M A tiempo completo

**Job Description**:

- Collaborate with Innovative 3Mers Around the World
- Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 96,000 other curious, creative 3Mers.
- “For more than 30 years at 3M, I’ve seen firsthand how it’s a place where curious, creative, and collaborative people thrive and build a rewarding career. As a leader in this company, my goal is to ensure each 3Mer sees and feels the positive impact we’re making around the world” - Mike Roman, chief executive officer and chairman of the board at 3M
- This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.
- The Impact You’ll Make in this Role
- As a(n) Accounts Receivable and Dispute Analyst you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

- Primary Responsibilities include but are not limited to the following:

- Leads End-to-End Customer Issue Resolution Management and analysis for customers in one of 3M's Business Groups for the USAC Customer Operations. This individual will research and analyze customer-specific payments, adjustments, delinquencies, and creditworthiness to identify root cause issues and implement preventative action plans.
- Receives and support our customers by partnering with business group customers and internal teams such as customer service, POD, transportation to analyze and resolve all type of credit and returns complaints such as incorrect quantity, incorrect product, delivery, pricing, tax, among others.
- Analyze and work to identify payment deductions from customers by research and analysis to determine root cause for deduction until final resolution by issuing adjustments for reconciliation and/or perform vigorous collection activities and obtain repayment.
- Check and analyze customer orders according to credit policies, customer status and risk to release or maintain hold for past due/delinquent accounts.
- Be available to take calls and address customer issues by telephone and/or perform collection activities by phone.
- Implements improvements within customer satisfaction by identifying trends, problems, and barriers. Provides insight, makes recommendations for resolution, and develops proactive solutions as part of the organization's continuous improvement culture.
- Leads projects, which are generally short-term, with specific results expected, and occasionally broadly defined results. Ensures project objectives and deadlines are met
- Efficiently build credibility and trust with customers and businesses through timely and accurate CIR resolution processing.
- Your Skills and ExpertiseDemonstrate strong organizational skills-
- Demonstrate strong initiative with process improvement activities and ability to influence change management activities-
- Excellent communication skills- To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
- Minimum of Two [2] combined years of experience in customer service, accounts receivable, accounts payable, finance, supply chain, or sales experience.- Preferred Qualifications:
- Bachelor's degree or higher from an accredited university in such fields as business administration, finance, accounting, economics.- Direct experience in B2B Collections
- Dispute management experience within the AR field
- Experience with 3M customer service processes and systems, including, Salesforce and SAP
- Demonstrated skills and knowledge in financial statements analysis, negotiation, and credit and financial counsel principles
- Advanced skills in Microsoft Office Suite, specifically Word, Excel, PowerPoint, and Power BI Reporting
- Demonstrate strong organizational and soft skills
- Demonstrate strong initiative with process improvement activities and ability to influence change management activities
- Experience leading/participating in Lean Sigma projects, cross-functional teams, or equivalent.
- Supporting Your Well-being
- 3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
- Imagine your future in 3M

3M es un empleador que ofrece las mismas oportunidades. 3M no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.

Our approach to flexibility is called Work Your Way, which puts employees first and drives well-be



  • Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations,...


  • Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: Responsible for research, analysis and resolution of high volume, complex customer accounts receivable, order entry exceptions and disputes involving contractual agreements and non-standard billing agreements for all customers within ARM Facility business. Determines root cause(s) recommends and implements appropriate activities and...

  • Accountant Ii

    hace 7 días


    Orotina, Costa Rica TE Connectivity A tiempo completo

    Develops, implements and/or maintains one or more accounting systems: Journal entries, General Ledger, Accounts Receivables, Accounts Payable, Revenue Reconciliation, Cash Flows, etc. in accordance with GAAP policies and procedures. Designs operational procedures and processes that meet audit standards and improve efficiency **What your background should...

  • Bilingual Resolution

    hace 4 semanas


    Orotina, Costa Rica Solventum A tiempo completo

    **Job Description**: Bilingual Resolution & Disputes Spec (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health,...


  • Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: 3M is Hiring a Collection Specialist PRIMARY RESPONSIBILITY Collects and resolves customer accounts receivable in assigned area. Maintains control over past due accounts receivable. Advise customers of the terms and conditions of their accounts as well as the ramifications of delinquency. Management of customers credit limits and...


  • Orotina, Costa Rica Solventum A tiempo completo

    **Job Description**: Inpatient Facilities Collections Specialist (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of...


  • Orotina, Costa Rica H.B. Fuller A tiempo completo

    H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest...


  • Orotina, Costa Rica Solventum A tiempo completo

    **Job Description**: New Health Care Company is Hiring: Collection Specialist-New Health Care Company **Job Description**: Collections SME -New Health Care Company 3M is establishing two industry-leading companies, creating value through the spin-off of its Health Care business, while 3M will continue to be a global material science leader, focusing our...


  • Orotina, Costa Rica Solventum A tiempo completo

    **Job Description**: Inpatient Facilities Collections Specialist (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of...


  • Orotina, Costa Rica 3M A tiempo completo

    Person(s) hired for the **KCI **US **Cash Application Analyst(s) **will be responsible for receiving and posting cash payments to AR system as well as posting of correspondences, reviewing and analyzing explanations of benefits for accurate posting and final resolution to the AR system. Full knowledge of the job is expected, and only general supervision and...


  • Orotina, Costa Rica H.B. Fuller A tiempo completo

    H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest...

  • Data Analyst

    hace 7 días


    Orotina, Costa Rica LTV SaaS Growth A tiempo completo

    OVERVIEW: Fun and fast-paced fully remote team managing a portfolio of Shopify apps, seeking a talented Data Marketing Analyst experienced in SEO, Google Analytics, and managing marketing data across a portfolio of accounts. LTV SaaS Growth Fund owns, operates, and grows a family of Shopify apps (SaaS apps on the Shopify App Store). This Data Marketing...


  • Orotina, Costa Rica Amentum A tiempo completo

    **Financial/Accounting Site Support Analyst**: - R0094797 - Belen, Costa Rica - Full time - Add to favorites Favorited View favorites **Amentum** is seeking a **Financial/Accounting Site Support Analyst** to join our Operations & Maintenance team in Heredia, Costa Rica. This is an onsite position with occasionally remote ability (after the first 180...


  • Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: The RTR Sr. Accounting Analyst, General Accounting works closely supervised and follows specific, detailed instructions. This position reports to the General Accounting Team Leader. Main Duties and Responsibilities will include but not limited to: - Monthly closing of the general ledger while performing all the tasks included in the...


  • Orotina, Costa Rica Amentum A tiempo completo

    **Amentum** is seeking a **Financial/Accounting Site Support Analyst** to join our Operations & Maintenance team in Heredia, Costa Rica. This is an onsite position with occasionally remote ability (after the first 180 days). The **Financial/Accounting Site Support Analyst** is responsible for maintaining the accounting & financial records of the site(s) by...


  • Orotina, Costa Rica Haleon A tiempo completo

    Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep...


  • Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: - Data Steward Job Description - Primary Responsibilities include but are not limited to the following: - Ownership of Customer Master Data for assigned 3M accounts. - Provide data governance for updates and accomplish compliance rules. - Work closely with other 3M teams to communicate attribute changes. - Manage request cycle time...


  • Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: **Job Description**: Data Steward Job Description Primary Responsibilities include but are not limited to the following: - Ownership of Customer Master Data for assigned 3M accounts. - Provide data governance for updates and accomplish compliance rules. - Work closely with other 3M teams to communicate attribute changes. - Manage...

  • Md Docs Analyst

    hace 1 semana


    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: 3M is looking for passionate and driven MD Docs Analyst to provide support at the GSC Costa Rica. Are you ready to be a part of what’s next? MD Doc Collections Analyst position seeks to collect physician documents as required by third party payers (insurance companies). Frequently interacts with Customers, Sales, Patients and various...

  • Usac Buying Analyst

    hace 4 semanas


    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: - Job Description - 3M IS HIRNG AN STP Buying Analyst (Bilingual English-Spanish)- - Primary Responsibilities include but are not limited to the following: - Responsible for procurement activities that may include but are not limited to:Knowledge of end to end of PO life cycle and focus on continuous improvement. -Responsible to review...