Customer Account and Data Analyst

hace 3 semanas


Orotina, Costa Rica 3M A tiempo completo

**Job Description**:

- Data Steward Job Description
- Primary Responsibilities include but are not limited to the following:

- Ownership of Customer Master Data for assigned 3M accounts.
- Provide data governance for updates and accomplish compliance rules.
- Work closely with other 3M teams to communicate attribute changes.
- Manage request cycle time within standard service level agreement.
- Understand the processes and standards in place to effectively and accurately manage data.
- Understand upstream and downstream implications of customer data changes.
- Use various websites, including but not limited to DNBi, Dun & Bradstreet internal search tool, Google, Google Maps, etc., to verify customer name and address information.
- Able to follow directions & Standard Operating Procedures.
- Understand and act on team priorities.
- Constantly communicate status in both verbal and written forms.
- Understand End to End process and provide recommendations for process improvement.
- Skills and Expertise:

- Attention to detail and ability to follow documented instructions is highly required
- Good communication skills
- Detail oriented/accurate and thorough
- Basic Qualifications:

- Bachelor’s degree or 1 year of experience in Master Data
- Business level fluency in English and Spanish
- Proficient using and working in Microsoft Excel
- Minimum 1 year of experience with Customer Data / Master Data
- SAP knowledge minimum 1 year
- Preferred Qualifications:

- Salesforce and AS400 experience
- Customer service experience
- Supporting Your Well-being
- 3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
- Imagine your future in 3M

3M es un empleador que ofrece las mismas oportunidades. 3M no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.

Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work.

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