Senior Business Systems Analyst

hace 6 meses


Heredia, Costa Rica Experian A tiempo completo

Full-time

Employee Status: Regular

Role Type: Home

Department: Information Technology & Systems

Schedule: Full Time

Shift: Day Shift

**Company Description**:
**About us, but we’ll be brief**

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the **100 “World’s Most Innovative Companies” by Forbes Magazine**. Experian prioritizes our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self.

We have 23,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.

As a Senior Business Systems Analyst you will work closely with IT Operations, Business Operations, and Product Development within Experian Partner Solutions to add value by solving business problems with an agile mindset. You will be responsible for driving detailed conversations on operational improvements, gap analysis, platform stability, and monitoring enhancements. Experian Partner Solutions helps 300+ businesses protect their 60M+ customers by building enterprise-level (1) identity, (2) credit, and (3) data breach cybersecurity SaaS products in a white-label (B2B2C) branded format. Experian Partner Solutions and its ‘sister’ business unit Direct-to-Consumer form Experian Consumer Services, a large business segment inside the global information services company commonly known as Experian. What you’ll be doing - Become a functional expert in EPS platform features & capabilities - Gather, analyze, document, and validate systems by conducting interviews, observation sessions, and workflow process analysis - Be a leader of continuous improvement. Define improvements to business processes, operational processes, and monitoring
- Author end-to-end data flows and identify gaps in documentation and monitoring with a customer viewpoint
- Provide white-glove service to top clients by creating, utilizing, and reporting on data trends on a daily basis to ensure successfully service delivery and product stability
- Organize and help build a customer-centric monitoring platform for EPS
- Provide support to perform audits on monitoring tools to ensure the entire IT Enterprise is being properly monitored
- Seek new approaches to business problems utilizing existing tools/products and innovations as appropriate
- Author systems documentation and other supporting materials to detail operational and business needs
- Prepare 'as is' and 'to be' workflows, identify high-level gaps & differences
- Anticipate positive and negative impacts throughout the organization regarding proposed solutions
- Experience developing solutions and performing work using agile principles
- Communicate periodically with executive management regarding the status of current project initiatives and obtain executive guidance and approval as required to advance initiatives
- Maintain effective relationships with sponsors, stakeholders, and key partners
- Contribute to the definition and development of multi-year product roadmap
- Support the definition and generation of project metrics and reporting across products and top clients

**Qualifications**:

- Computer Science degree or equivalent
- 5-8 years experience as a Business Systems Analyst in a large organization
- Experience working with operational platforms and stability is preferred
- Strong knowledge of project management methodologies
- Demonstrates critical thinking capabilities and follows through with internal and external customers
- Ability to work with management to measure and improve customer satisfaction
- Business and Operational process and system integration workflow design (MS Visio, Lucidchart, etc)
- Excellent communication skills; equally comfortable speaking to business execs, or technology resources
- Strong written and verbal communications skills (fluent in English)

**Additional Information**:
**Culture at Experian**

**Our uniqueness is that we truly value yours.**

Experian's culture, people, and environments are key differentiators. We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian Careers - Creating a better tomorrow together
- Experian is p



  • Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Home Department: Information Technology & Systems Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and...


  • Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Home Department: Information Technology & Systems Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and...


  • Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Information Technology & Systems Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and...


  • Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...


  • Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Role/Responsibilities**: We are seeking a Business System Analyst to join our Data & Analytics team. The analyst will be responsible for developing and enhancing financial models along with providing technical support and troubleshooting assistance on...


  • Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Role/Responsibilities**: Are you passionate about financial modeling and system optimization? We are seeking a Business System Analyst to join our Data & Analytics team. The analyst will be responsible for developing, improving, and tuning financial...

  • Systems Analyst

    hace 6 meses


    Heredia, Costa Rica SGF Global A tiempo completo

    **Systems Analyst** **Heredia, Costa Rica** SGF Global is looking for a Systems Analyst, for IT enterprise in Heredia, Costa Rica. **Requirements**: - Bachelor’s degree in information technology, or a related field. - At least 5 years’ experience as a System/Business with hands-on experience working in an agile development environment as part of a...

  • Senior Systems Analyst

    hace 2 meses


    Heredia, Costa Rica Copeland A tiempo completo

    We are looking for a highly self-driven senior system analyst to assist customer learning and support team to improve business efficiency by delivering high quality solutions. Has the ability to effectively analyze current and future business processes, identifies and manages risk, and articulates requirements to meet the proposed solutions. Through...


  • Heredia, Costa Rica Moody's A tiempo completo

    At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. **Responsibilities** - Data Process...


  • Heredia, Costa Rica Brenntag A tiempo completo

    **SENIOR COLLECTIONS ANALYST**: Our team in **Heredia** currently has an opening for a **Senior Collections Analyst** > **YOUR ROLE & RESPONSIBILITIES**: Role purpose: Execute collection activities efficiently and effectively in compliance with company policies and procedures. Ensure collection of missed or outstanding payments from clients are...


  • Heredia, Costa Rica Moody's A tiempo completo

    **Role/Responsibilities**: Functional Responsibilities - Design and implement data structures that support business and technology objectives leveraging the AWS Architecture. - Collaborate with stakeholders to understand and deliver on reporting, analytic, predictive, and governance-related use cases. - Execute on SDLC delivery, including waterfall, hybrid,...


  • Heredia, Costa Rica Infotree Global Solutions A tiempo completo

    This role is primarily responsible for: - Assist in the on-going development of new functionality within the company's architecture/landscape - Deliverables will include general process documentation, knowledge transfer to resources, functional designs, system configuration. - Utilize standard processes and tools ( ITSM, Agile, DevOps, Scrum ) as execution...


  • Heredia, Costa Rica LTIMindtree A tiempo completo

    About LTIMindtree - LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. - As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and...

  • Senior Data Analyst

    hace 5 meses


    Heredia, Costa Rica Experian A tiempo completo

    Job Description Senior Data Analyst Experian Employer Services (EES) is seeking a dynamic professional to join its Data & Enablement team as Senior Data Analyst. This new position is part of a growing team enabling EES to scale our data ingestion capabilities while maintaining data quality. The Senior Data Analyst is a responsible, disciplined...

  • Senior QA Analyst

    hace 6 meses


    Heredia, Costa Rica SGF Global A tiempo completo

    **Senior QA Analyst (Hybrid)** **Heredia, Costa Rica** SGF Global is looking for a Senior QA Analyst, for IT enterprise in Heredia, Costa Rica. **Requirements**: - University degree in IT, Computer Science or equivalent experience. - 5+ years successfully working as QA/Testing Analyst, Test Lead, Business System Analyst or related experience. -...

  • P2p Senior Analyst

    hace 6 meses


    Heredia, Costa Rica Brenntag A tiempo completo

    **P2P SENIOR ANALYST**: Our team in **Heredia** currently has an opening for a **P2P Senior Analyst** > **YOUR ROLE & RESPONSIBILITIES**: Execute a timely delivery of AP processes and resolve operational issues for smooth processing of activities. Ensure all invoice processing are performed in the agreed terms and conditions. Receive and verify the...

  • Continuity of Business

    hace 7 meses


    Heredia, Costa Rica Citi A tiempo completo

    **Responsibilities**: - The COB & CM Senior Analyst supports Citigroup's Continuity of Business (COB) organization within Global Operations & Technology Risk Management (OTRM). - Produce requirements documentation in both written and diagrammatic form. - Data analysis and Excel modeling skills. - Business knowledge of documentation type and purpose. -...


  • Heredia, Costa Rica 11274 Citi Business Services Costa Rica, SRL A tiempo completo

    The Business Risk Senior Analyst accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as...

  • Senior QA Analyst

    hace 6 meses


    Heredia, Costa Rica NTT DATA A tiempo completo

    **Req ID**: 275516 We are currently seeking a Senior QA Analyst to join our team in Heredia, Heredia (CR-H), Costa Rica (CR). **Senior QA Analyst** **JOB PURPOSE AND IMPACT** **KEY ACCOUNTABILITIES** - Coordinates the test activities for SIT, UAT, Regression, in coordination with Project Manager and Business Analyst when required - Prepares status updates...


  • Heredia, Costa Rica Citi A tiempo completo

    Americas Business Risk & Control (R&C) Senior Analyst working within Enterprise Services and Public Affairs (ESPA) division supporting Americas (NAM/LATAM) Real Estate Services (RES), reporting into the Americas Head of Risk and Control for RES. RES provides real estate services and premises that are cost effective, safe and productive. The primary mission...