Cisco Cps Office Journey Agent
hace 2 días
Requisitos:
- English level B2- 85%
- 1 year experience - Customer Service
- Exceptional communication skills including rapport building
- High School Degree +
Actividades a realizar:
As an agent, you will interact with high business complexity cases. Will provide inbound call support and determine if any other department should be involved to resolve the interaction. Agents will engage with requesters on situations requiring high levels of interaction
- Inbound phone support and use established guidelines and good judgment to determine when to complete transactions
and when to engage the back office or cross-functional team to perform these activities
CONDICIONES DEL EMPLEO
Jornada laboral:Tiempo Completo
Tipo de empleo:Trabajo Fijo
Salario:CRC 45,000.00 - 500,000.00 Mensual
Cantidad de vacantes:5
REQUERIMIENTOS
Experiência Mínima:1 año
Idiomas:Inglés Avanzado
Estudios Mínimos:Secundaria Rama académica
Sexo:Indistinto
Conocimientos Informáticos:Excel Avanzado
-
Cisco Cps Office Journey Agent-wfh
hace 2 semanas
San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**:As an agent, you will interact with high business complexity cases. Will provide inbound call support and determine if any other department should be involved to resolve the interaction. **Competencies**: Ownership, Communication Skills, Problem-solving **Responsibilities** - Agents will engage with requestors in situations requiring high...
-
Cps Office Journey Representative- Wfh
hace 7 días
San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**:Asset manager supports Cisco customers in their effort to manage the lifecycle of assets in their networks to mitigate operational and financial risks, optimize total Cost of Ownership and improve the overall customer experience. **Competencies**: Result-oriented, Analysis, Organized **Responsibilities**: - Ability to use reporting tools,...
-
Vsam for Central America Region
hace 4 días
San José, Costa Rica Cisco Systems A tiempo completoWe are seeking a Virtual Sales Account Manager (VSAM) who will be in charge of achieving quarterly and annual goals by a designated account set of end customers in the Brazil. The VSAM will drive his/her business over the telephone and Digital Selling technologies. He/she will build direct relationships with all the end customers and demonstrate channel...
-
Chief Sales Engagement Specialist
hace 2 días
San José, San José, Costa Rica Cisco Systems A tiempo completoEstimated Annual Salary: $120,000 - $180,000About Us: At Cisco Systems, we're a leading technology company that's passionate about transforming businesses and making the world a better place. Our Virtual Demand Center is one of our fastest-growing sales and marketing teams, driving profitable growth through diverse and motivated teams.About the Role: As a...
-
Strategic Customer Experience Leader
hace 2 semanas
San José, San José, Costa Rica Cisco Systems A tiempo completoCustomer Success Executive RoleCisco Systems is seeking an experienced Strategic Customer Experience Leader to join our Customer Experience team. This role will be a highly visible, strategic leadership position within our organization.About the RoleThe successful candidate will directly impact our largest customers and partners who have purchased Cisco...
-
Vsam for Guatemala
hace 7 meses
San José, Costa Rica Cisco Systems A tiempo completoWe are seeking a Virtual Sales Account Manager (VSAM) who will be in charge of achieving quarterly and annual goals by a designated account set of end customers in Guatemala. The VSAM will drive their business in a hybrid mode and using Digital Selling technologies. They will build direct relationships with all customers in their territory and drive sales...
-
Back Office Agent
hace 7 meses
San José, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! We are still growing with new and exciting opportunities - Be a part of our team! We have a new Canada-based client who is looking for Back...
-
Customer Success Manager
hace 7 meses
San José, Costa Rica Cisco Systems A tiempo completoThe Cisco Contact Center Business Unit is a global leader in contact center solutions. Our software portfolio enables businesses to provide world class customer care to their customer base. The contact center industry is currently going to through several major transformations: rapid transition from premises solutions to cloud-delivered solutions, and...
-
Soft Collections Agent
hace 3 semanas
Ubicación Belén, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo**Bill Gosling Outsourcing** is looking for Soft Collections agents to work in our beautiful office in Heredia, Costa Rica. As a Soft Collections agent, you will: - Call customers who are 1 to 5 months late on their bills to arrange payments and understand the reason why they are behind. - Take necessary follow-up actions until the customer issues are...
-
Travel Agent- Home Office
hace 7 meses
San José, Costa Rica Talento Experto A tiempo completoBecome Your Own Boss and Design Dream Vacations! We are seeking independent, entrepreneurial-minded Travel Agents to join our growing agency. If you have a passion for travel and helping others create memorable experiences, this is the perfect opportunity for you! As an Independent Travel Agent with our agency, you will: - Earn uncapped earning potential...
-
Soft Collections Agent
hace 3 meses
San Antonio, Belén, Costa Rica Bill Gosling Outsourcing A tiempo completo $900 - $950 al mesJoin Our Team as a Soft Collections Agent!At Bill Gosling Outsourcing, we are excited to welcome new Soft Collections agents to our modern office located in Heredia, Costa Rica.As a Soft Collections agent, your primary responsibilities will include:Core ResponsibilitiesInitiate and receive calls to facilitate payment arrangements.Discuss payment plans and...
-
Agente de Ventas con Motocicleta o Automovil
hace 5 días
San José, Costa Rica Payroll Group A tiempo completoEmpresa de se encuentra en la búsqueda de agente de ventas para colocación de su producto en los diferentes puntos de venta del GAM. **Requisitos**: - Motocicleta y licencia vigente. - Experiência mínima de 3 años como agente de venta en ruta. - Experiência en ventas de consumo masivo (preferiblemente). - Conocimiento en paquete Office. - Bachiller...
-
Front Office Agent
hace 5 días
San José, Costa Rica Hotel De Anza A tiempo completoSummary - Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be...
-
Front Office Agent
hace 5 días
San José, Costa Rica Hotel De Anza A tiempo completoSummary - Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be...
-
Customer Project Manager
hace 2 semanas
San José, Costa Rica Cisco Systems A tiempo completo**About the Role** We are passionate about technology and working with different customers to deliver successful projects. Project Managers lead projects, they work closely with the project team, provide guidance along the way and make sure that customers get the value of the implementation completed. They build strong customer relationships, create robust...
-
Agente de Ventas
hace 7 días
San José, Costa Rica DITESA PEREZ ZELEDON A tiempo completoACERCA DE LA VACANTE Funciones del Puesto El/la Agente de Ventas, planea y ejecuta las ventas de la cartera comercial o industrial que le asigne la Compañía, así como el desarrollo de cuentas nuevas; se trata de una posición que sale de la compañía a cualquier parte del país, para buscar y atender oportunidades de negocio que se concreten en mayores...
-
Agentes de Apoyo Comercial
hace 1 semana
San José, San José, Costa Rica Cma-Cgm A tiempo completo¿Qué es esto? Este es un resumen general sobre la vacante que buscamos llenar dentro de CMA CGM.Sobre la VacanteEstamos en búsqueda de un agente comercial apoyado para que se integre a nuestro equipo logístico. Esta posición es crucial para nuestra compañía ya que requiere habilidades y destrezas para llevar a cabo diversas tareas relacionadas con el...
-
Call Center Agent
hace 7 meses
San José, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! - Bill Gosling Outsourcing is currently looking for Call Center Agents (Work from Office) to work based on our beautiful office in Costa...
-
Front Office Agent
hace 1 día
San José, Costa Rica Hotel De Anza A tiempo completoSummary Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be...
-
Agente de Reservaciones
hace 2 semanas
San José, Costa Rica Marriott Worldwide A tiempo completo**Job Number** 22191236 **Job Category** Reservations **Location** Solaz a Luxury Collection Resort Los Cabos, KM 18.5 Carretera Transpeninsular CSL-SJC Access B, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests,...