Change Management

hace 3 semanas


Orotina, Costa Rica JLL A tiempo completo

JLL supports the Whole You, personally and professionally.

The Change Manager plays a pivotal role in supporting project delivery activities that focus on making sure audiences impacted by a change are informed, equipped, prepared, and supported through the transition that the project aims to implement. This role focuses on the people side of the change, including changes to business processes, systems/tools, job roles, and organization structures. This role partners with the project manager, Business Project Lead, project sponsor, and possibly other stakeholders to support the adoption of the changes required by the project or initiative through guiding change management strategy and activities. Where needed, this role will project manage their own work and that of Learning and/or Communications specialists

Key Responsibilities
Understand current vs desired state in order to make a gap analysis and design the tools needed to implement change. Adapt the tools according to local culture working together with CML.
Lead meetings with client to assess the critical change variables:
Identify potential business risks and anticipated points of resistance.
Identify sources and depth of resistance from all change populations and implement corrective actions.
Determine the impact of the organization’s history on the change.
Assess the impact of the current culture on the change.
Support the execution of plans by client’s managers and business unit leaders.
Be an active and visible coach to executive leaders who are change sponsors.
Work with project teams to integrate change management activities into the overall project plan.
Work with client’s communication, training and HR professionals in the formulation of plans and activities to support project implementation, together with CML.
Identify suitable communication strategies and building on these, reviewing the plans and delivering reports to the executives.
Ability to acknowledge and address any client issues and resolve these with the intent of exceeding client expectation
Work with other business and practice line teams of JLL to ensure integration of services and potential to increase service deliverable to client
Proactively support the team when needed

Skill Set
Excellent written and verbal communication skills
Experience using PROSCI and/or other change management methodologies in large-scale, global organizational change initiatives
Ability to influence without authority
Experience with training development
Adaptability and ability to work in ambiguous situations
Experience with Project Management
Collaborative, team player
Ability to have empathy/strong emotional intelligence (EQ)

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.



  • Orotina, Costa Rica GSK A tiempo completo

    **Site Name**: Costa Rica - Cartago - Tres Rios **Posted Date**: Jul 5 2023 **_ Your Responsibilities_**: This role gives YOU the opportunity to lead key activities to progress YOUR career, the main of these are: - Leading Change, Communication, Knowledge, and Training workstream in assigned project(s) - Close cooperation with Global Change,...


  • Orotina, Costa Rica GSK A tiempo completo

    Site Name: Costa Rica - Cartago - Tres RiosPosted Date: Jul 5 2023**_Your Responsibilities_**: This role gives YOU the opportunity to lead key activities to progress YOUR career, the main of these are:Leading Change, Communication, Knowledge, and Training workstream in assigned project(s) Close cooperation with Global Change, Communications, Knowledge and...

  • Change Manager

    hace 1 semana


    Orotina, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. The Change Manager plays a pivotal role in supporting project delivery activities that focus on making sure audiences impacted by a change are informed, equipped, prepared, and supported through the transition that the project aims to implement. This role focuses on the people side of the change,...


  • Orotina, Costa Rica Haleon A tiempo completo

    Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep...


  • Orotina, Costa Rica Haleon A tiempo completo

    Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human...

  • Finance Vendor Management

    hace 2 semanas


    Orotina, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally.Benefits to eligible employees, include:Life, health and dental insurance for you.Annual Performance Bonus.Online platform with certified courses for professional development.What this job involvesWe are currently seeking a dynamic individual for the role of Finance Vendor Management to join our...


  • Orotina, Costa Rica GSK A tiempo completo

    **Site Name**: Costa Rica - Cartago - Tres Rios **Posted Date**: Jan 23 2024 **Position Name**: PS Data Management Analyst JR With such a diverse global workforce, GSK needs a team of HR experts to support and improve the lives of our patients, consumers and employees. Our values-led, high-performance culture is anchored by our HR team, and you can be part...


  • Orotina, Costa Rica GSK A tiempo completo

    Site Name: Costa Rica - Cartago - Tres RiosPosted Date: Mar 7 2023With such a diverse global workforce, GSK needs a team of HR experts to support and improve the lives of our patients, consumers and employees. Our values-led, high-performance culture is anchored by our HR team, and you can be part of keeping this momentum. We need to continue to equip our...

  • Order Management

    hace 4 semanas


    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: Job Overview - This position specializes manages purchase orders from customers from order entry to order fulfillment. - Handles customer inquiries and concerns which typically require identifying solutions by selecting from alternative courses of action. - Serves as a first level escalation resource for routine and basic non-routine...

  • Project Management Office

    hace 2 semanas


    Orotina, Costa Rica GSK A tiempo completo

    Site Name: Costa Rica - Cartago - Tres RiosPosted Date: Jul 5 2023**_Your Responsibilities_**: This role gives YOU the opportunity to lead key activities to progress YOUR career, the main of these are:Supports Project Managers and other team members with project administrative tasks (schedule changes, setting up workshops, managing team absences/presences,...


  • Orotina, Costa Rica Solventum A tiempo completo

    **Job Description**: Bilingual Order Management Associate (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health,...


  • Orotina, Costa Rica Solventum A tiempo completo

    Job Description:Bilingual Order Management Associate (Solventum)3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material...

  • Project Management Office

    hace 4 semanas


    Orotina, Costa Rica GSK A tiempo completo

    **Site Name**: Costa Rica - Cartago - Tres Rios **Posted Date**: Jul 5 2023 **_ Your Responsibilities_**: This role gives YOU the opportunity to lead key activities to progress YOUR career, the main of these are: - Supports Project Managers and other team members with project administrative tasks (schedule changes, setting up workshops, managing team...

  • BPM Consultant

    hace 4 semanas


    Orotina, Costa Rica Kimberly-Clark A tiempo completo

    **I**f fresh thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark! In this role you will be responsible for executing medium to high-complexity initiatives, working in concert with the Global Transformation team and Global Process Owner(s) to leverage standards and best practices. Dimensions of the role include providing...

  • BPM Consultant

    hace 2 semanas


    Orotina, Costa Rica Kimberly-Clark A tiempo completo

    If fresh thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-ClarkIn this role you will be responsible for executing medium to high-complexity initiatives, working in concert with the Global Transformation team and Global Process Owner(s) to leverage standards and best practices. Dimensions of the role include providing leadership...

  • Ncc Ops

    hace 3 semanas


    Orotina, Costa Rica Solventum A tiempo completo

    **Job Description**: NCC Ops & Analytics Manager (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material...


  • Orotina, Costa Rica DHL A tiempo completo

    We are looking for new colleagues for our PKI and Cryptographic Services Team. We build/run all Public Key Infrastructure and Cryptography related services for DPDHL Group. **Your daily work**: - Implement Public Key Infrastructure (PKI) core and peripheral components according to customer requirements, industry best practices and latest security...

  • Ncc Ops

    hace 2 semanas


    Orotina, Costa Rica Solventum A tiempo completo

    Job Description:NCC Ops & Analytics Manager (Solventum)3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data...

  • Account Manager Latam

    hace 3 semanas


    Orotina, Costa Rica People Working Corp A tiempo completo

    Important Client of People Working Corp, dedicated to providing education and certification programs, seeks a person to perform functions such as **Account Manager LATAM.** **Requirements**: - Bachelors degree in Management, Economics, International Relations or other related discipline or associates degree and related experience. - Proficiency with...

  • Account Manager Noram

    hace 3 semanas


    Orotina, Costa Rica People Working Corp A tiempo completo

    Important Client of People Working Corp, dedicated to providing education and certification programs, seeks a person to perform functions such as **Account Manager NORAM.** **Requirements**: - Bachelors degree in Management, Economics, International Relations or other related discipline or associates degree and related experience. - Proficiency with...