Senior Training Specialist 155424

hace 2 semanas

Santa Ana, Costa Rica Western Union A tiempo completo

**Senior Training Specialist - Santa Costa Rica**

Do you enjoy reimagining and storytelling? Are you ready to join a team where you will be able to mix compliance with creativity? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive Then, it’s time to join Western Union as a Senior Training Specialist.

**Western Union powers your pursuit.**

**Role Responsibilities**

Produce creative, engaging, and inspiring training materials that support our strategy of building a diverse, high-performing organization.

Collaborate/consult with compliance experts to support regulatory and policy requirements specific to our global compliance program.

Partner with many stakeholders across the enterprise to contribute to the success of our world class learning and talent programs.

Design training materials, ensuring sound adult learning and instructional design principles and methodologies (i.e. Kirkpatrick, ADDIE, etc.) while also consulting on appropriate training solutions regarding industry trends, regulatory developments, and talent initiatives.

**Role Requirements**
- At least 4 years’ experience in Learning and Development.
- Bachelor's Degree or relevant work experience.
- Strong communication skills, with extraordinary communication skills in Spanish and English at all levels - C1 minimum.
- Knowledge of adult learning concepts/principles.
- Command of MS Office Suite with a specific emphasis on Power Point.
- Experience working within a culturally diverse organization.
- Ability to manage competing deadlines and multiple projects.

The following qualifications will make you stand out but are not required:

- Experience using Adobe eLearning Suite, Articulate (both Rise and Storyline), and Veyond.
- Any knowledge of an additional language would be an advantage.
- Background in Instructional Design

The following behavioral traits will make you succeed on this role:
We are looking for someone who is **bold** enough to **reimagine everything** to produce creative, engaging, and inspiring training materials that support our strategy of building a diverse, high-performing organization.

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

Your Costa Rica
- specific benefits include:

- Asociación Solidarista
- Paid time off including extended maternity leave
- In house company doctor services
- Continuing Education
- Transportation services options
- Parking spaces
- Hybrid model work
- Flexible Working Schedules if applicable
- Referral Program award
- Employee Resource Groups (ERG) and committees to volunteer with
- Carpooling Program
- Price Smart membership
- Pan American Medical and Life insurance
- Cafeteria Subsidy

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

LI-Hybrid

LI-SM1

  • Senior Specialist, Settlement Operations

    hace 7 días

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Settlement Operations - Santa Ana, Costa Rica** Does playing a meaningful role in Digital Settlement Operations sound exciting to you? How about bringing your Settlement and analytical skills to a global business that is committed to moving money for better? Join Western Union as a Senior Specialist, Settlement Operations. **Western...

  • Senior Specialist, Accounting Operations

    hace 4 semanas

    Santa Ana, Costa Rica Western Union A tiempo completo

    Senior Specialist, Accounting Operations Does playing a meaningful role in Digital Settlement Operations sound exciting to you? How about bringing your Settlement and analytical skills to a global business that is committed to moving money for better? Join Western Union as a Senior Specialist, Accounting Operations . Western Union powers your pursuit. ...

  • Senior Specialist, Settlement Operations

    hace 4 semanas

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Settlement Operations - Santa Ana, Costa Rica** Would you like to work for an organization that strives to constantly improve its operational performance, standards, and processes? Are you ready to take on senior responsibilities in a truly global environment? Join Western Union as a Senior Specialist, Settlement Operations. **Western...

  • Senior Specialist, Agent Compliance

    hace 3 semanas

    Santa Ana, Costa Rica Western Union A tiempo completo

    Senior Specialist, Agent Compliance - Santa Ana, Costa Rica Does playing a critical role in protecting customers sound exciting to you? How about working for a global fintech company on an advanced team that is passionate about preventing money laundering and other illegal financial transactions?Join Western Union as a Senior Specialist, Agent...

  • Senior Specialist, Business Analysis

    hace 4 semanas

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Business Analysis - Santa Ana Costa Rica** Are you an enthusiastic Data professional in reporting regulations? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western Union as a **Senior Specialist,...

  • Senior Specialist, Product Marketing

    hace 6 días

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Point of Sale Marketing - Santa Ana, Costa Rica** Are you a detail-oriented, organized professional ready to join a talented team that helps drive our merchandising strategy & execution? Do you want to unleash your potential in a global Fintech company that is passionate for moving money for better? Join Western Union as a Senior...

  • Senior Specialist/analyst, Reporting

    hace 7 días

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Reporting & Analysis - Santa Ana, Costa Rica** Do you feel like data empowers you? Are you energized by enabling business results through data? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western Union...

  • Senior Specialist for Lifecycle Marketing Management

    hace 3 semanas

    Santa Ana, Costa Rica Western Union A tiempo completo

    Senior Specialist for Lifecycle Marketing – Costa Rica Are you a strategist who is hyper-focused on creating and implementing lifecycle marketing and CRM strategy to ultimately improve customer satisfaction, loyalty, and advocacy? Do you have experience crafting and managing complex global projects that include marketing strategies, brand visibility,...

  • Specialist, Communications

    hace 3 días

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Specialist, Communications - Santa Ana, Costa Rica** Would you enjoy being responsible for the communication to more than 1,200 employees? Do you want to develop employee engagement strategies and work for a global fintech company? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated,...

  • Senior Oracle Business Systems Analyst

    hace 7 días

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Oracle Business Systems Analyst** **- Santa Ana, Costa Rica** Do you thrive on projects of high complexity? Do you enjoy seeing your data analysis being used to implement new ideas? Join Western Union as Senior Oracle Business Systems Analyst. **Motivated by our values: purpose driven, globally minded, and trustworthy & respectful** We’re a...

  • Senior Coordinator, Learning Operations

    hace 1 semana

    Santa Ana, Costa Rica Western Union A tiempo completo

    Senior Coordinator, Operations– Santa Ana Costa Rica   Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive Then, it’s time to join Western Union as a Senior Coordinator, Operations.   Western Union powers your pursuit.   Role Responsibilities...

  • Anti-money Laundering Compliance Specialist

    hace 6 días

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Anti-Money Laundering Compliance Specialist (Japanese Speaker) - Santa Ana, Costa Rica** Are you looking to play a key role in helping tackle money laundering and other financial crime? Are you ready to unleash your potential in a global business that is committed to moving money for the better? Are you interested in joining a globally diverse...

  • Specialist for Lifecycle Marketing

    hace 3 semanas

    Santa Ana, Costa Rica Western Union A tiempo completo

    Specialist for Lifecycle Marketing – Costa Rica Are you a strategist who is hyper-focused on creating and implementing lifecycle marketing and CRM strategy to ultimately improve customer satisfaction, loyalty, and advocacy? Do you have experience crafting and managing complex global projects that include marketing strategies, brand visibility,...

  • Senior Analyst, Strategic Sourcing

    hace 4 semanas

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Analyst, Strategic Sourcing - Santa Ana Costa Rica** Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive Then, it’s time to join Western Union as a **Senior Analyst, Strategic Sourcing.** **Western Union powers your pursuit.** **Role...

  • Pricing Specialist

    hace 4 semanas

    Santa Ana, Costa Rica Nitel A tiempo completo

    **the position** You love to analyze data! Saving money is your passion! You enjoy rubbing elbows with Operations and Sales teams. You are responsible for verifying the pricing components on all customer orders and creating value for Nitel and its customers through vendor management, cost effective sourcing, pricing data management, special pricing projects...

  • Senior Analyst, Third-party Labor Operations

    hace 4 semanas

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Analyst, Third-Party Labor Operations - Santa Ana Costa Rica** Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive Then, it’s time to join Western Union as a **Senior Analyst, Third-Party Labor Operations** **Western Union powers your...

  • User Experience and Interaction, Digital Designer

    hace 4 semanas

    Santa Ana, Costa Rica Western Union A tiempo completo

    **User Experience and Interaction, Digital Designer - Santa Ana, Costa Rica** Are you looking to build a career in the financial services sector? How about offering up your skills in a hugely successful business that is committed to moving money for better? Join Western Union as a UX and UI Digital Designer. **Motivated by our values: purpose driven,...

  • Quality Assurance Associate

    hace 4 semanas

    Santa Ana, Costa Rica Convera A tiempo completo

    JOB PROFILE FORM Job Information **Job Title**: Associate, Quality Assurance Compensation Grade: 3 **Department: Platform Operations Quality Assurance Job Code**: **Job Family Group**: Job Family: Operations Quality Assurance **Work Location: Costa Rica Management Level**: **Reports To**: Senior Manager, Quality Assurance Sales Classification: Not...

  • Process Automation Controller

    hace 1 semana

    Santa Ana, Costa Rica Western Union A tiempo completo

    Process Automation Controller – Santa Ana, Costa Rica Are you passionate about enabling automation solutions that will make Financial Services more available to everyone? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join...