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Linux Technical Support Engineer
hace 3 meses
**Objective**
To efficiently provide high-quality and accurate resolutions to customers under stipulated policies and procedures, in a constantly evolving environment by offering world-class customer support.
**Hard skills**
- English level (85 %> orally and overall) (Must).
- Linux CLI Proficiency (Must).
- Schedule flexibility (Must).
**Soft skills**
- Linux Performance and Diagnostic Tools.
- Windows Proficiency.
- Navigation through the bash/dash shells, including the location of common files such as system logs, mail logs, startup scripts, and user limits.
- Gaining remote access to other hosts.
**Responsibilities**
- Identify problems and search solutions to offer answers to solve questions from costumers using the given channel of communication.
- To take and follow up frequent cases until they are resolved.
- Document correctly the data base using the given tools to keep track of costumer’s request through data entry.
- Be aware of current procedures to offer accurate information.
- To provide a technical information.
**Benefits**
- Medical Services.
- Technical Academy.
- Monday to Friday Schedule.
Tipo de puesto: Tiempo completo
Salario: ₡850 000,00 - ₡900 000,00 al mes
Fecha límite para postularse: 30/11/2023