Enterprise Technical Support Engineer

Company OverviewSplunk is dedicated to creating a safer and more resilient digital landscape. Our unified security and observability platform is trusted by leading enterprises to ensure the security and reliability of their digital systems. While our technology is highly regarded, it is our exceptional team that truly makes Splunk a remarkable place to work,...

Company OverviewSplunk is dedicated to creating a safer and more resilient digital landscape. Our unified security and observability platform is trusted by leading enterprises worldwide to ensure the security and reliability of their digital systems. While our technology is highly regarded, it is our exceptional team that makes Splunk a remarkable place to...

About Splunk Inc.Splunk Inc. is a leading provider of software solutions for data analytics and security. Our mission is to empower organizations to make informed decisions and stay ahead of the competition.Job Summary:Splunk Inc. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be...

Overview:The technical support engineer is responsible for OEM equipment repair, this includes 24x7 technical support of client enterprise server and network infrastructure. This position includes consulting with onsite technicians and customers to solve complex issues and restore service availability, this includes optimizing system performance and...

About the RoleWe're seeking a highly skilled and customer-focused Tech Support Engineer to join our team at Tek Experts. As a key member of our Azure Platform Technical Support (APTS) team, you will provide world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.Key ResponsibilitiesCommunicate...

Company OverviewSplunk is dedicated to creating a safer and more resilient digital landscape. Our unified security and observability platform is utilized by leading enterprises globally to ensure the security and reliability of their digital systems. While our technology is highly regarded, it is our people who truly make Splunk an exceptional place to work,...

About the RoleWe are seeking a highly skilled Solutions Reliability Engineer to join our team at Amazon Support Services Costa Rica SRL. As a key member of our Solutions Reliability Engineering team, you will be responsible for ensuring the reliability and quality of our data products and APIs.Key ResponsibilitiesTechnical Troubleshooting: Dive deep into...

About ClouderaAt Cloudera, we empower organizations to transform complex data into actionable insights. As a leader in the data management industry, we partner with top companies across various sectors to drive digital transformation.Job SummaryWe are seeking a highly skilled Premier Support Engineer to join our team. As a key member of our support...

At Splunk, we're dedicated to building a safer and more resilient digital world. Our unified security and observability platform empowers leading enterprises to secure and optimize their digital systems. While our technology is exceptional, it's our people who truly set Splunk apart as an extraordinary place to work. We value your authenticity – your...

About Splunk Splunk is dedicated to building a safer and more resilient digital world. Leading enterprises rely on our unified security and observability platform to ensure the security and reliability of their digital systems. While customers appreciate our technology, it's our people that truly set Splunk apart as an exceptional workplace, earning us...

Role OverviewWe're seeking a skilled Fintech Analyst to serve as the primary point of contact for customer queries and issues. As a key member of our team, you will gather information from our technical teams and communicate findings and resolutions directly to the customer via various channels. This role requires collaboration with colleagues to...

About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Microsoft. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, troubleshooting complex issues, and collaborating with cross-functional teams to drive incident resolution.Key...

Job SummaryWe are seeking a highly skilled Senior Systems Engineer to join our team at TD SYNNEX. As a key member of our Systems Engineering team, you will play a crucial role in promoting product awareness and providing pre-sales technical support to our customers and sales teams.Key ResponsibilitiesProvide technical solutions and configuration design...

Position Summary:We are seeking a dedicated individual to join our team in providing exceptional technical support.This position involves addressing initial customer inquiries in a dynamicsetting and aiding clients with questions related to our products.Take the initiative to comprehend the customer's situation, includinginvestigating to identify the...

Job Overview:The Systems Engineer (SE) position is centered around the pre-sales development of technology solutions that align with the needs of our partners and sales teams. The SE will be responsible for crafting technology solutions that fulfill end-user business objectives. This role involves collaboration with colleagues and partners, offering...

About the RoleSmartsheet is seeking a skilled Escalation Resolution Analyst to join our Technical Support team. As an Escalation Resolution Analyst, you will be responsible for assessing and monitoring open customer escalations, ensuring they are routed to the right teams and cataloged for leadership reporting.Key ResponsibilitiesAssess and triage incoming...

About the RoleWe are seeking a highly skilled Solutions Reliability Engineer to join our team at Amazon Support Services Costa Rica SRL. As a key member of our Solutions Reliability Engineering team, you will be responsible for ensuring the reliability and quality of our data products and APIs.Key ResponsibilitiesTechnical Troubleshooting: Dive deep into...

About the RoleWe are seeking a highly skilled Senior Cloud Support Engineer to join our team at Snowflake. As a key member of our Support organization, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesProvide technical guidance and support to customers on the effective use of...

Job Overview As a pivotal member of the AireSpring team, the Technical Support Operations Leader will oversee the daily functions of our Tier 2 support department, ensuring excellence in service delivery and operational efficiency. Key Responsibilities: Supervise all daily operational activities, focusing on: Employee performance management,...

Position Summary:We are seeking a dedicated individual to join our team as a Technical Support Associate.Key Responsibilities:Respond to initial customer inquiries in a dynamic environment, addressing product-related questions.Thoroughly assess the customer's situation, including conducting research to identify the underlying cause of issues.Offer guidance...