Transition Manager

hace 4 semanas


Heredia, Costa Rica Cognizant Technology Solutions A tiempo completo

We’re hiring

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant

We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a Transition Manager

What you’ll do:

- Analyze customer needs, understand the project requirements, and plan the project set up
- Establish robust Project plan, clearly specifying various tollgates, tasks, start and closure date, responsibility
- Establish structured Governance Model and Escalation Matrix
- Assess potential delay in the project tasks/ deliverables, work with the respective stakeholders to ensure the delay is addressed
- Analyze the situation, understand, set, and manage the expectations from the client and the business to get things "Right the First Time"
- Responsible for identification, tracking & mitigating risks in the project
- Liaise with Business, internal IT and Customers to ensure successful transition
- Ensure Customer Satisfaction (Internal and External) on overall Transition Management

Preferred experience:
Degree holder
- Minimum of 8 years’ experience BPO/ BPS
- Minimum of 4 years’ experience in Transitions / Project Management
- Advanced english
- Planning strategies

Why Cognizant?

Improve your career in one of the largest and fastest growing IT services providers worldwide

Receive ongoing support and funding with training and development plans

Have a highly competitive benefits and salary package

Get the opportunity to work for leading global companies

We are committed to respecting human rights and build a better future by helping your minds and the environment

We invest in people and their wellbeing.

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

At Cognizant we believe than our culture make us stronger

Join us now

BeCognizant #IntuitionEngineered

**Employee Status **:Full Time Employee

**Shift **:Day Job

**Job Posting **:Mar 22 2023

**About Cognizant


  • Project Manager Itil

    hace 4 semanas


    Heredia, Costa Rica NTT Data Services A tiempo completo

    **Req ID**: 228478 We are currently seeking a Project Manager ITIL to join our team in Heredia, Heredia (CR-H), Costa Rica (CR). - 5-7 Years’ Experience in Service Management Domain(Incident, Change & Problem) anyone as primary and should be well versed in ITIL processes and standards - Run Daily Cadence with Key Stakeholders for updates/progress on...

  • Project Manager Itil

    hace 4 semanas


    Heredia, Costa Rica NTT DATA A tiempo completo

    **Req ID**:228478 We are currently seeking a Project Manager ITIL to join our team in Heredia, Heredia (CR-H), Costa Rica (CR). - 5-7 Years' Experience in Service Management Domain(Incident, Change & Problem) anyone as primary and should be well versed in ITIL processes and standards - Run Daily Cadence with Key Stakeholders for updates/progress on...


  • Heredia, Costa Rica British American Tobacco A tiempo completo

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT COSTA RICA IS LOOKING FOR AN COMMERCIAL FINANCE MANAGER** **JOB TITLE**:Commercial Finance Manager **SALARY...


  • Heredia, Costa Rica ServiceNow A tiempo completo

    Job DescriptionTeam & Role In Global Product Operations, we’re committed to our purpose of making work, work better. That means we’re always thinking about our customers and how we can ensure we deliver the high-quality products they’ve come to expect from ServiceNow: transformative, secure, compliant and on time. It’s up to us to drive our products...

  • Senior Manager

    hace 2 meses


    Heredia, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. Support the Transformation Program Director teams during the investigation & pre-planning stage by providing information regarding the value of, development of transition timelines, budgets, resource requirements, and other applicable costs. **Responsibilities will include, but will not be limited...

  • Senior Manager

    hace 1 día


    Heredia, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. Support the Transformation Program Director teams during the investigation & pre-planning stage by providing information regarding the value of, development of transition timelines, budgets, resource requirements, and other applicable costs. **Responsibilities will include, but will not be limited...

  • Account Manager

    hace 4 semanas


    Heredia, Costa Rica LSEG (London Stock Exchange Group) A tiempo completo

    The Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business aligned by customer segment within a geography and will be accountable...

  • Account Manager

    hace 4 semanas


    Heredia, Costa Rica LSEG (London Stock Exchange Group) A tiempo completo

    The Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business aligned by customer segment within a geography and will be accountable...

  • Account Manager

    hace 4 días


    Heredia, Costa Rica LSEG (London Stock Exchange Group) A tiempo completo

    The Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, Account Manager delivers outstanding service and a valuable solution. The position will lead a defined book of business aligned by customer segment within a geography and will be accountable...

  • Engagement Manager

    hace 2 semanas


    Heredia, Costa Rica Workday A tiempo completo

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...

  • Customer Success Manager

    hace 4 semanas


    Heredia, Costa Rica Hewlett Packard A tiempo completo

    The Customer Success Manager will be responsible for Solution/Services Adoption and Client Management including Annual Recurring Revenue/Profit Management, Growth, On-going Services Delivery Management with high customer health, low churn rate and high renewal rate. Responsible for managing overall service quality and customer relationship management...


  • Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: **Responsibilities**: This position will support and manage key infrastructure projects such as: - Transition to Managed Services - Company Divestitures and mergers - IT Assessments - Server Upgrade and Migrations to the Cloud - Server Virtualization - Desktop Upgrades/Imaging solution deployments - MS Office 365 migrations - Network...

  • Junior Account Manager

    hace 4 semanas


    Heredia, Costa Rica LSEG (London Stock Exchange Group) A tiempo completo

    This position is responsible for driving account revenue, new sales and retention within Individual Investor portfolio. Junior Account Managers will collaborate with internal and external partners, to actively pursue new business within their defined book, and will be accountable for the commercial close of all deals and retention of current revenue with a...

  • Regional EHS Manager

    hace 3 semanas


    Heredia, Costa Rica LSEG (London Stock Exchange Group) A tiempo completo

    Supporting the LSEG colleagues and premises across the Americas region, the role will be responsible for supporting the development and implementation of the LSEG EHS Strategy, regional performance reporting and supporting the central EHS global team in improving management systems and initiatives. Working across all LSEG departments, the Regional EHS...


  • Heredia, Costa Rica Serasa A tiempo completo

    Finance Project Manager Full-time - Employee Status: Regular - Role Type: Hybrid - Department: Project Management - Schedule: Full Time **Company Description**: **Experian is a global leader in providing information, analytical and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial...


  • Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • Heredia, Costa Rica Experian A tiempo completo

    Company Description **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...

  • Project Manager

    hace 3 semanas


    Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...


  • Heredia, Costa Rica Hewlett Packard A tiempo completo

    HP Reprovisioning Services Project Manager **Job Description**: We are currently looking for a colleague within our Customer Support and Services Delivery organization, responsible for end-to-end management of the Personal Systems reprovisioning services from the customers’ requirements collection phase up to the design, implementation, testing, delivery...


  • Heredia, Costa Rica Experian A tiempo completo

    Company Description **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...