Supervisor Sales Training and Development

hace 4 semanas

San José, Costa Rica TD SYNNEX A tiempo completo

Join our collaborative Human Resources team We partner closely with our business leaders to develop our internal co-workers and create a best-in-class experience. We're seeking diverse servant leaders and dedicated communicators who are passionate about making a difference in our business.

**Overview**

Responsible for the day-to-day operations of the Sales Training & Development team. The role will require managing 3 key areas including: Managing Sales Training & Development colleagues, Onboarding Process and Training Needs, and Sales Related Projects as assigned. The role will be responsible for hiring decisions and conducting performance appraisals. Additionally, developing/executing business strategies for education to achieve objectives as assigned by Sr. Manager and/or SVP. Develop key contacts within TD SYNNEX to assist with these deliverables of the role. The role will also require development of colleagues via touchpoint discussions and/or coaching to emphasize and/or accelerate skills to benefit the organization. This individual will also be representing their SVP and/or Sr. Manager in executive meetings.

**Essential Duties & Responsibilities Required**:

- Managing Sales Training & Development Colleagues
- managing Trainer and Sr. ASR roles for alignment purposes(11 direct reports) (25%)
- Onboarding Process
- Sales Education Strategy and Development
- determine instructor/digital led trainings needed for business needs for positive customer experience (development and execution) (15%)
- Projects as assigned
- For example: (1)GBOII (Sales Velocity) (2) IT Consulting fast business user and then assigning to team members as needed. (50%)

Other Duties & Responsibilities:

- Additional duties as assigned
- Meets attendance and punctuality standards

**Qualifications**:
**Experience**:

- 3 to 5 Years of relevant work experience.

Education & Certifications:

- Bachelor's Degree preferred.
- High School Graduate required.

Working Conditions:

- Classroom environment.
- Occasional non-standard work hours or overtime as business requires.
- May be located at the Clearwater corporate office or at the reseller location.
- Professional, office environment.

**Required Knowledge, Skills & Abilities**:

- Able to execute instructions and to request clarification when needed.
- Possesses basic clerical and data entry skills.
- Possesses strong data entry skills.
- Able to perform basic mathematical calculations.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to communicate clearly and convey necessary information.
- Able to create and conduct formal presentations.
- Able to interact effectively with all levels of management.
- Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
- Possesses strong multi-cultural interpersonal skills.
- Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
- Possesses strong organizational and time management skills, driving tasks to completion.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
- Able to work independently with minimum supervision.
- Able to maintain confidentiality of sensitive information
- Able to build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to quickly learn new systems and technology.

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this

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