Noc Analyst I
hace 5 meses
**the position**
**your playbook**
- Monitor the Network Management System (NMS) for faults and alerts, as well as enhancement/refinement of NMS to provide more insight into production.
- Document all network-related activities in the ticketing system.
- Provide technical support for telecom transport services T1, DS3, OCx, Fiber, and Ethernet facilities.
- Provide a single point of interface to internal and external customers on issues pertaining to our Multiprotocol Label Switching (MPLS), Internet, Voice over Internet Protocol (VoIP), and other managed services.
**skills you bring to the field**
- Bachelor’s degree in a technical discipline required
- Minimum of 2 years of overall relevant experience
- Minimum of 1 year of experience with Cisco Routers
- Excellent verbal and written communications skills
- Knowledge and usage of SolarWinds and Cacti or similar monitoring tools
- Layer 2/Layer 3 routing/switching knowledge
- Understanding of multiple routing & switching protocols
- Ability and availability to be on-call 24 hours a day on a rotating schedule
- Experience with Simple Network Management Protocol (SNMP)
- Hands-on experience with networking products (Cisco, Foundry, Juniper)
- Organization, a detail-oriented mindset, and the ability to effectively handle concurrent projects
- Knowledge of VoIP technologies
- Current Cisco CCNA or CCNP certification a plus
**your victory dance**
- Quality Control: You ensure that customers receive the exact product/service (equipment, bandwidth, throughput, etc.) ordered.
**our rally cry**
- Put Customers First
- Think as an Owner
- Win as a Team
- Act with Integrity
- Be Better Every Day
-
Financial Analyst I
hace 2 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob Title: Financial Analyst IExperian is a leading global information services company, and we are seeking a highly skilled Financial Analyst I to join our Revenue Finance team in Costa Rica. As a key member of this team, you will be responsible for preparing and posting journal entries, reconciling accounts, and analyzing financial data to ensure accurate...
-
Network Operations Center Technician I
hace 1 mes
San José, San José, Costa Rica Syniverse A tiempo completoNetwork Operations Center Technician ISyniverse is a world leader in connecting the world. As a Network Operations Center Technician I, you will play a critical role in ensuring the performance and reliability of our global networks, products, and services.Key Responsibilities:Provide Level 1 trouble isolation and repair for all Syniverse Global Networks,...
-
Business Analyst I
hace 6 meses
San José, Costa Rica Object Technology Solution A tiempo completo**About us**: OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America,...
-
Noc Technical Support Analyst L1
hace 7 meses
San Pedro, Costa Rica CRG Solutions A tiempo completo**Requirements**: - **Fluent in English. High Proficiency level (must).**: - **CCNA modules completed.**: - **Knowledge of Cisco OS, network management and monitoring (must).**: - **Knowledge of routing and switching.**: - **Experience with LAN and WAN.**: - Knowledge in Cisco Collaboration technologies (IP phone). - Knowledge of monitoring tools such...
-
Network Operations Center Technician I
hace 6 meses
San José, Costa Rica Syniverse A tiempo completoSyniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight...
-
Network Operations Center Technician I
hace 5 meses
San José, Costa Rica Syniverse A tiempo completoSyniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight...
-
Network Operations Center Technician I
hace 6 meses
San José, Costa Rica Syniverse A tiempo completoSyniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.Which is why we work with some of the world’s most recognized brands. Eight...
-
Human Resources Analyst
hace 4 semanas
San José, San José, Costa Rica L. L. Bean A tiempo completoWe are seeking a highly skilled Human Resources Analyst to join our team at L.L.Bean. As a key member of our HR team, you will be responsible for executing compensation and benefits processes, applying analytical skills to generate reports, and providing data-driven recommendations for a broad range of HR processes.Key Responsibilities:Compensation:Consult...
-
San José, San José, Costa Rica Syniverse A tiempo completoAbout SyniverseSyniverse is the world's most connected company, driving innovation and leading the way in global connectivity. With a strong focus on intelligent technology solutions, we strive to empower our customers and partners worldwide.Compensation PackageWe offer an attractive compensation package, including a competitive estimated salary of $80,000 -...
-
Data Management Analyst I
hace 4 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completo**Job Summary**Experian is seeking a highly skilled Data Management Analyst I to join our team. As a Data Management Analyst I, you will be responsible for supporting all data loading processes within the Data Management department. This role will develop an understanding of all the data loading principles and best practices, adhere to best practices and...
-
Citi KYC Operations Analyst I
hace 3 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoRole OverviewThe KYC Operations Analyst I at Citi plays a vital role in Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting activities. This entry-level position collaborates with the Compliance and Control team to develop and manage a dedicated internal KYC program.Key ResponsibilitiesPartner with Relationship Management...
-
Clinical Database Testing Analyst I
hace 4 semanas
San José, San José, Costa Rica Msd A tiempo completoJob SummaryMsd is seeking a skilled Clinical Database Testing Analyst I to join our team. The ideal candidate will have a solid understanding of database design and development, as well as experience with testing and validation of Electronic Data Capture (EDC) systems.ResponsibilitiesPerform execution of standard and trial specific test scripts and record...
-
Network Operations Center Technician I
hace 3 semanas
San José, San José, Costa Rica Syniverse A tiempo completoAt Syniverse, we are looking for a skilled Network Operations Center Technician I to join our team. As a key member of our 24/7 operation, you will be responsible for providing Level 1 trouble isolation and repair for all Syniverse Global Networks, Products, Platforms, and Services.Key Responsibilities:Work as single point of contact for all customer...
-
Data Management Analyst I
hace 2 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completo**Role Overview**Experian is the world's leading information services company. We empower consumers and our clients to manage their data with confidence.The Data Management Analyst I will be part of the Experian Commercial Data Assurance team, responsible for measuring, monitoring, and evaluating the quality of business data related to U.S. businesses.**Key...
-
Business Analyst
hace 3 semanas
San Francisco, Heredia, Costa Rica Jll A tiempo completoWe are seeking a Business Analyst - Data Insights to join our team at "{company}". As a Business Analyst - Data Insights, you will be responsible for analyzing data to inform business decisions and drive strategic growth.Key responsibilities:Develop and maintain data visualizations to communicate insights to stakeholdersCollaborate with cross-functional...
-
Production Control Analyst I
hace 3 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoAbout the RoleThe Production Control Analyst I is an entry-level position within Citi's Finance team, focusing on ensuring the completeness, accuracy, and integrity of the bank's books and records. This role aims to assist in controlling and supporting data integrity and general ledger reconciliation, profit attribution, and new activity analysis, valuation...
-
Data Analyst I
hace 4 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob SummaryExperian is seeking a highly motivated Data Analyst I - Client Services QA to join our team. As a Data Analyst, you will be responsible for validating processing based on client requirements, collaborating with internal and external groups to complete and deliver programs with full quality, and troubleshooting and implementing necessary program...
-
Vmware - Business Analyst I
hace 6 meses
San José, Costa Rica Object Technology Solution A tiempo completo**About us**: OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America,...
-
Business Solutions Analyst
hace 3 semanas
San José, San José, Costa Rica Object Technology Solution A tiempo completoAbout OTSI:OTSI is a leading global technology company that offers solutions, consulting, and managed services for businesses worldwide since 1999. With 15 offices across 6 countries, we provide a "Follow-the-Sun" model, allowing us to serve clients 24/7. Our strong presence in North America, Central America, and Asia-Pacific, along with a Global Delivery...
-
Financial Analyst I
hace 1 mes
San Francisco, Heredia, Costa Rica Experian A tiempo completoAs a GL Analyst I at Experian, you will play a key role in helping the GFS Costa Rica team drive revenue growth and improve financial processes. You will work closely with local and global teams to align with our Digital Finance strategy, leveraging your analytical skills to identify areas for improvement and implement process enhancements. This role offers...