People Services Specialist

hace 4 semanas

Orotina, Costa Rica Haleon A tiempo completo

**Job Description**:
**Site Name**: Costa Rica - Cartago - Tres Rios

**Posted Date**: May 5 2023

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

**Your Responsibilities**:
This role gives YOU the opportunity to lead key activities to progress YOUR career, the main of these are:

- Support employees and managers across full employee lifecycle through advisory (“how do I?”) and coaching on HR procedures (process & policy) covering key topics e.g. leave of absence, onboarding, benefits, payroll.
- Management of cases and transactions in Service Now and Workday; acting as the single point of contact for the business and triaging to SMEs, 3rdParty HR service providers & CoEs to ensure timely resolution to meet agreed service level agreements.
- Manage leavers (voluntary or involuntary), provide guidance to the business as well as in-country HR where needed on contractual obligations (ex. notice period, notice of redundancy etc.).
- Communicate to the vendors on a monthly basis the hires, changes, and termination to keep the files updates (including life insurance, health insurance, etc.) according to policy.
- Manage internal moves and create / alter contractual terms and conditions (change in reporting line, work schedules, compensation structure etc.).
- Act as the position specialist supporting creation of positions & job requisitions in Workday.
- Prepare HR documentation e.g. contracts of employment, new hire forms and employee handbooks.
- Responsible for collecting employee documents and saving them in the employee files (online in digital form & offline hardcopies).
- Contribute to improving and streamlining processes by partnering performance and change team.
- Use dashboard and available data analytics to ensure personal performance meets all agreed service standards.

**Why you?**

**Basic Qualifications**:
We are looking for professionals with these characteristics to achieve our goals:

- Higher educational degree or equivalent.
- Experience working in a customer service environment, HR experience preferred.
- Fluent spoken and written English language skills, and French or Portuguese.

**Preferred Qualifications**:
However, if you have the following, it would be a plus:

- Experience with Workday, ServiceNow or other HR systems are desirable but extensive trainings will be provided.
- Knowledge and understanding of HR processes and procedures.

**Inclusion & Diversity at Haleon**:
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an intervi

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