![Amazon Support Services Costa Rica SRL](https://media.trabajo.org/img/noimg.jpg)
Sr Marketing Operations Manager, Amazon Devices
hace 2 semanas
6+ years of professional non-internship marketing experience
- Experience managing teams
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience driving direction and alignment with cross-functional teams
Key job responsibilities
- Manage a team of merchandisers that will build standard onsite campaigns and detail pages for Devices’ Events, homepage marketing campaigns, new product launches, evergreen campaigns, and other marketing initiatives that arise.
- Continually evolve team scope by identifying new marketing tasks this team could own, and build the infrastructure to execute perfectly.
- Become an expert on marketing build tasks so that you can support execution as needed and help team troubleshoot when they encounter issues.
- Serve as the key point of contact in Costa Rica to manage in-country team logistics — such as setting up time sheets and planning around local holidays — and communicating with management about them as needed.
- Proactively offer recommendations to strengthen MBA’s standard operating procedures (SOPs) as the team develops expertise in different marketing tasks.
- Manage work back schedules to ensure that all deliverables are met according to the timelines required, and escalate blockers or capacity bottlenecks to management as they appear.
- Report to leadership on team performance, and build plans to continuously improve KPIs.
- Own retrospectives and deep dives focused on improving marketing build processes.
- Manage team members’ performance, including cultivating superpowers and coaching through growth areas.
About the team
The Devices Marketing Builders and Automation team (MBA) is the marketing operations Center of Excellence for Amazon Devices. We are the builders of the online customer-facing content for our 20 product lines and the first line of defense against defects and errors across our product detail pages in the US, Mexico, and Canada. We strive to deliver a high CX by executing perfectly, while creating ongoing scale for Devices through continuous process improvement and automation.
Heredia, H, CRI
- Experience working with multiple groups of stakeholders
- Experience in e-commerce, digital products or entertainment industries
-
Marketing Build Specialist
hace 3 semanas
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoBachelor's degree - Experience with Excel Key job responsibilities - Build onsite merchandising campaigns for Devices products for promotional events (e.g., Prime Day), homepage marketing campaigns, new product launches, and other marketing throughout the year. - Build detail pages for new device launches based on the content and layout provided by OX...
-
Marketing Operations Manager
hace 3 semanas
Heredia, Costa Rica Emprego CR A tiempo completoThe Manager, Marketing Operations is an individual contributor, reporting to the Director of Marketing Operations, on our best in class Marketing Operations team. You will work with members of our global marketing team to build and execute digital and field marketing campaigns. You will have a significant impact shaping processes and advancing tech...
-
Creative Program Manager
hace 5 días
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo2+ years of program or project management experience. - Experience using data and metrics to determine and drive improvements. - Ability to communicate project risks, project status, and results to business stakeholders and senior leadership. - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the...
-
Marketing Operations Systems Manager
hace 3 semanas
Heredia, Costa Rica Emprego CR A tiempo completoThe Marketing Operations Systems Manager will be responsible for managing marketing technology systems including Marketo, 6Sense, Swoogo, ON24. You will work with members of our Marketing Operations team to build feature enhancements, troubleshoot issues and provide support. **The impact you will have**: - Manage day to day administration of Marketo -...
-
Marketing Build Manager, Devices Online Experience
hace 3 semanas
Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo4+ years of professional non-internship marketing experience - Experience using data and metrics to drive improvements - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion - Experience managing and...
-
Senior Program Manager
hace 4 semanas
Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo6+ years of program or project management experience - 6+ years of change management experience - 6+ years of defining and executing against program timeline & requirements experience - 6+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience - 6+ years of working cross functionally with tech and...
-
Risk Ops, Amazon Music, Risk Operations, Amazon
hace 4 semanas
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoEnglish level C1 or equivalent - University level Bachelor’s Degree or 5+ years of Trust and Safety or Executive Customer Service experience - Minimum 2 years of process experience in risk management, entertainment, customer service or similar production environment - 3+ years professional experience with MS Excel - Highly experienced in trend and data...
-
Marketing Operations Manager
hace 2 semanas
Heredia, Costa Rica Grupo Preseleccion A tiempo completoWe’d love to hear from people with -8+ years of Marketing Operations and/or Marketing Technology experience in a B2BB2C SaaS organization -Advanced English Level -Must have advanced experience working with marketing automation systems (Hubspot, Salesforce Marketing Cloud, Marketo), CRMs (Salesforce), and other demand gen focused technology (webinar,...
-
Creative Program Manager
hace 2 meses
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoAmazon Devices is one of the most innovative and fastest-growing businesses at Amazon. This role sits within Devices Brand Studio, the internal creative partner for Amazon Devices. We handle brand strategy, brand design, visual design, copywriting, and production for Echo/Alexa, E-Reader, Tablets, FireTV, Smart Home, and more.We are looking for a candidate...
-
Creative Program Manager
hace 4 semanas
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoAmazon Devices is one of the most innovative and fastest-growing businesses at Amazon. This role sits within Devices Brand Studio, the internal creative partner for Amazon Devices. We handle brand strategy, brand design, visual design, copywriting, and production for Echo/Alexa, E-Reader, Tablets, FireTV, Smart Home, and more.We are looking for a candidate...
-
Marketing Operations Manager
hace 2 semanas
Heredia, Costa Rica Grupo Preselección A tiempo completo**What we’re looking for** - 8+ years of Marketing Operations and/or Marketing Technology experience in a B2BB2C SaaS organization - Advanced English Level - Experience using and integrating MarTech tools to create business operations, data flows and support overall efficiency - Ability to collaborate well with diverse partners, influence without direct...
-
Sr. Product Marketing Manager, Product Market
hace 4 semanas
Heredia, Costa Rica VMware A tiempo completo**Sr. PMM, Product Market Strategy** **About the job** **_ Our Company_** At its best, VMware is a place, where we are valued for the complete people we are, where extraordinary progress is achieved for ourselves, our teams, our company, our customers, and our communities - and where even more progress is desired and expected. VMware is a powerful...
-
Psst Sr. Associate, Physical Stores Support Team
hace 4 semanas
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoSpeak, write, and read fluently in English - Experience with Excel - 2 years experience supporting internal teams/stakeholders, merchant-service, or customer-service. The Physical Stores Support Team executes SOPs to aid Corporate teams with product selection & onboarding, merchandising, marketing, inventory and pricing functions for Amazon branded brick...
-
Sr. Campaign Manager, Wondery, Wondery
hace 3 semanas
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoCampaign Management skills - Experience managing a team of 3+ people - Podcast and Video trafficking experience - Podcast production experience - Experience with third party vendors, including VAST tags - Experience with trafficking ads to YouTube The Sr. Campaign Manager will support Wondery’s US advertising service and will be responsible for creating,...
-
Sr. Campaign Manager, Wondery, Wondery
hace 3 semanas
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoCampaign Management skills - Experience managing a team of 3+ people - Podcast and Video trafficking experience - Podcast production experience - Experience with third party vendors, including VAST tags - Experience with trafficking ads to YouTube The Sr. Campaign Manager will support Wondery’s US advertising service and will be responsible for creating,...
-
Manager, Amazon Fresh, Amazon Fresh Grocery Support
hace 3 semanas
Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo2 years experience in an Amazon Fresh Grocery, Whole Foods Market or 3P Grocery Environment. - Bachelor Degree - 1 years experience leading or managing employees directly - 2 years minimum experience working in a Retail environment - Analytical, with a proven ability to analyze various data sources and identify root cause/drivers of performance. - Fluent in...
-
Sr. Strategic Account Manager, Strategic Account
hace 5 días
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce. - Bachelor's degree or equivalent. - Advanced English level (oral and written). - Experience building customer relationships, identifying...
-
Risk Manager, Foaa, Amazon
hace 2 semanas
Heredia, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoB.A. or B.S. in Information Technology/Systems, Accounting, Business, Finance or other Business-related field - 7+ years' experience with audits, including IT control assessments Amazon is seeking a Risk Manager with a strong IT audit background to join the Finance Operations Accounting and Analysis (FOAA) team. The top priority for this role is...
-
Salesforce Developer Sr.
hace 3 semanas
Heredia, Costa Rica SGF Global A tiempo completo**_Salesforce Developer Sr. (Marketing Cloud)_** (Remote)** **Heredia, Costa Rica** SGF Global is looking for a Salesforce Developer Sr**_._**, for IT enterprise in Heredia, Costa Rica. **Overview**: As a Sr. Salesforce Developer, you will have the opportunity to get in on the ground floor of a new division created within one of the largest technology...
-
Sr Operations Manager, AGI-DS, AGI-DS
hace 6 días
Heredia, Costa Rica Amazon A tiempo completoDescription We are seeking an experienced Senior Operations Manager to join our team in San Jose to develop, manage, and support a large team of direct and indirect reports to support our speech and language technology. As a Senior Operations Manager, you will become an expert in the processes. You will manage other leaders to ensure that data...