Customer Support Representative
hace 1 semana
Job Summary
We are seeking a dedicated Senior Process Executive - CHD with 2 to 6 years of experience to join our dynamic team. The ideal candidate will possess strong English speaking skills and have a background in ISV or Hi-Tech domains. This hybrid role offers the flexibility of working both remotely and on-site during day shifts. The position does not require travel.
Responsibilities
3 to 5 years working in a servicecustomer servicesales organization
Professional customer service skills solutions mindset helping nature passion for the customer and customer experience
Demonstrated capability to create worldclass customer experiences with each and every interaction
Fluent in English Written Oral
Must have exceptional grammar and typing accuracy skills experience with business communication
Client focused and solutions oriented Good problem solving and analytical skills
Ability to comprehend and analyze client situations and apply the right solution
Ability to collaborate and work effectively on a team
Selflearner interested in both the how and the why
Ability to educate customers on policy and product questions
Ability to prioritize effectively according to changing circumstances and manage multiple projects while maintaining strict attention to detail
Ability to follow processes without being blinkered by them
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