Sr. Strategic Account Manager, Strategic Account Services
hace 1 mes
Are you looking for an opportunity to directly collaborate with sellers, providing them with valuable guidance and insights to boost their Amazon businesses? Well, look no further In this role, you'll be diving deep into creating and executing strategic business plans, discovering innovative approaches to drive growth in areas like selection, merchandising, traffic, and conversions, as well as finding opportunities for operational enhancements.
If you have a knack for managing clients effectively and using data to pinpoint the best strategies for adding value and fostering growth for our sellers, this role is perfect for you Embrace the fast-paced environment, handle multiple workflows with ease, and actively engage in enhancing processes to maximize your impact. We're looking for someone who takes ownership, thrives in ambiguity, and passionately advocates for our sellers' success on the Amazon platform. If you're eager to contribute to the growth of top brands on Amazon, then we want to hear from you
Key Responsibilities:
- Analyze data and trends to drive long-term growth for your assigned sellers.
- Develop business strategies and create long-term account plans in collaboration with cross-functional teams and sellers.
- Establish strong relationships with sellers, acting as a trusted advisor and business advocate.
- Lead key strategic activities and be the voice of the customer internally to drive value across a broader customer base.
- Define success metrics, understand sellers' needs, and enhance team efficiency in a dynamic business environment.
Basic Qualifications:
- Minimum 4 years of experience in Corporate Retail, Merchandising, Customer Success, Account Management, or related fields.
- Bachelor's degree or equivalent.
- Advanced proficiency in English (both oral and written).
- Experience in customer relationship building, identifying business opportunities, and driving product adoption.
- Proven track record of fostering relationships with stakeholders, resolving conflicts, and using data for decision-making.
- Ability to develop business plans and manage multiple projects effectively.
Preferred Qualifications:
- Experience in E-Commerce, Corporate Retail, Consulting, or B2B.
- Strong territory/account management skills with a focus on strategy development and execution.
- Knowledge of retail mathematics for informed decision-making.
- Proficiency in analytical tools like Oracle Business Intelligence, CRM platforms such as SalesForce, Tableau, and Microsoft Office Suites.
- Experience in program and project management, along with Scrum methodology.
- Excellent communication and presentation abilities.
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