Account Management

hace 2 semanas


San Francisco, Heredia, Costa Rica LSEG (London Stock Exchange Group) A tiempo completo

At LSEG, we take pride in building strong customer relationships that support revenue growth and retention. If you're enthusiastic about connecting with clients and making a difference, this Account Manager role could be a perfect fit for you.



Role Summary:
- The Account Manager plays a vital role in nurturing customer relationships, driving revenue growth, and ensuring exceptional service delivery.
- Responsibilities include managing existing accounts, being the main point of contact for clients, and identifying opportunities for account expansion.
- This role offers growth opportunities, a client-focused approach, and the chance to make a significant impact within a collaborative environment.

What You'll Be Doing:
- Understand the bigger picture by aligning with customers' strategies and needs.
- Initiate engaging conversations to showcase our offerings and support client success.
- Build lasting relationships with clients to become their trusted resource.
- Focus on revenue expansion by identifying upselling and cross-selling opportunities.
- Collaborate effectively with internal teams to drive revenue growth and customer satisfaction.
- Manage end-to-end relationships within your accounts and streamline administrative processes.
- Utilize your negotiation skills to facilitate deal closures that benefit all parties involved.

Emerging & Growth Model:
- Proactively manage a defined book of business with a focus on revenue retention and sales.
- Handle both emerging and growth accounts to drive revenue, sales, and account administration.

What You'll Bring:
- Customer-centric approach, industry experience, and solid product knowledge.
- Strong relationship-building, consultative selling, and negotiation skills.
- Interpersonal proficiency and problem-solving abilities.
- Collaboration with cross-functional teams and relevant education/experience in the field.

Basic Qualifications:
- Bachelor's degree in business administration or related field, with 3+ years of sales or account management experience.
- 5+ years of sales and negotiation experience with consistent growth.
- Advanced English proficiency, B2B experience, and familiarity with analytical tools.
- Experience in financial markets or related industries.

What You'll Get in Return:
- Our benefits package includes medical, life, and dental insurance, paid time off, annual performance bonus, and more.
- We offer a hybrid work model with 3 days in the office and 2 days working from home to provide flexibility.

LSEG is a prominent global financial markets infrastructure company with a commitment to fostering talent and offering rewarding career opportunities.

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