Workflow Specialist

hace 3 semanas


San José, San José, Costa Rica JLL A tiempo completo
JLL supports the Whole You, personally and professionally.

How we support the Whole You:
Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being.


Our underlying benefits philosophy is this:

be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.


Benefits to eligible employees, include:

Life, health and dental insurance for you.
Annual Performance Bonus.
Online platform with certified courses for professional development.

What this job involves
We are currently seeking a dynamic individual for the role of Workflow Specialist-Design to join our team:

Location:
Heredia, Costa Rica.

Work schedule:
Monday to Friday, 8:00 am to 5:00 pm.

Work model:
Hybrid.

Contract Type:
Indefinite-term /

What is your day to day?
Project Management & Documentation

An essential part of your role will involve managing offline and online design operations on projects, responding to stakeholder requests, project scoping, keeping stakeholders updated on project status & ensuring delivery within SLAs.

Alongside, you will also interpret briefs, ensure complete details are there for the team to initiate work, and maintain reports and records of all invoices and billings.

You will also be expected to flag & escalate issues on time & update the team issues log.

You will also be expected to understand and implement existing processes smoothly and actively drive and document any new processes that are being implemented.

You will be the location's operational custodian to ensure consistent process quality on a day-to-day basis and capture best-practices.

Relationship Building
The process of workflow coordination involves building strong relationships with requestors &

stakeholders through active communication on projects, seeking queries, setting expectations early and providing a smooth experience through the project delivery.

You will have to liaise closely with the internal teams, facilitate kick-off calls on complex projects and make sure key milestones are documented.

Reporting
Managing operations requires visibility into the overall workflow across the teams.

You will be working with data on the workflow management tool to help create daily, weekly, monthly & ad hoc reports for stakeholders and internal teams.

You'll be the owner of all the operational dashboards and monitor the team's utilization and bandwidth.

Creative & Digital Operations

Operational Updates & Trainings

You will be the owner of the operations keeping track of capacity, and volume of work, maintaining dashboards and sharing updates and suggestions to team leads and stakeholders.

You will be responsible for co-ordinating with internal teams for root cause analysis on feedback and frequent updates of issue logs.

You will be the custodian of all the internal onboardings and trainings for Workflow coordinators joining the team.

Desired experience and technical skills
Bachelor's in any disciple or workflow coordinator/client servicing with equivalent experience.
5 to 7 years of relevant experience.
Worked in a core creative/digital agency or global services model will be an added advantage
Excellent oral and written communication skills & have managed stakeholders under pressure
An ability to learn new tools and processes quickly and work in a fast-evolving environment.

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

  • We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.


Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.


Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.

And we know that unique ba
  • Workflow Intern

    hace 3 semanas


    San José, San José, Costa Rica Boston Consulting Group A tiempo completo

    WHAT YOU'LL DOAs an intern in the Workflow Team, you will coordinate DRS research workflow across 2-3 industries with customer service excellence, accuracy and organization. You will manage the daily workflow with an increasing level of independence, making sure capacities are managed optimally and, in a business focused manner. You will set the tone and...


  • San José, San José, Costa Rica cloudpay A tiempo completo

    CloudPay is looking for a reliable Associate Customer Support Specialist to provide customer & technical support, along with user administration support, to the AMER internal Payroll & Implementation teams, along with our global Client base. The primary focus will be providing support for the AMER region, however there will also be the requirement to assist...

  • Training Specialist

    hace 3 semanas


    San José, San José, Costa Rica Syniverse A tiempo completo

    Syniverse is the world's most connected company. Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.Which is why we work with some of the world's most recognized brands. Eight of the...


  • San José, San José, Costa Rica TD SYNNEX A tiempo completo

    Job Purpose:The Legal Operations Specialist role has responsibility for the implementation and operational support end-to-end processes, systems and services related to Legal Operations Globally. This includes coordination of activities to ensure that business objectives are achieved, liaison with management, assist in the development of systems and process...


  • San José, San José, Costa Rica Boston Consulting Group A tiempo completo

    WHAT YOU'LL DOAs a Human Resources Specialist within our Global Services HR Shared Services Center, you will have a key role in overseeing team operations, focusing on tasks such as auditing, coordinating activities, and providing mentorship. A significant part of your responsibilities will involve ensuring the accuracy of employee data in HR systems while...


  • San José, San José, Costa Rica Datasite A tiempo completo

    Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What's yours? Invest...


  • San José, San José, Costa Rica Boston Consulting Group A tiempo completo

    WHAT YOU'LL DOAs a Senior Specialist within our Global Services HR Shared Services Center (HRSSC), reporting directly to the HRSSC Director, you will play a pivotal role in overseeing team operations. Your responsibilities will include auditing and enhancing team performance (service, productivity, quality), coordinating tasks, and serving as a mentor. A...


  • San José, San José, Costa Rica Datasite A tiempo completo

    Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What's yours? Invest...

  • Solution Sales Specialist

    hace 3 semanas


    San José, San José, Costa Rica Noventiq A tiempo completo

    Noventiq is hiringNoventiq (the brand name of Cyprus-registered Softline Holding plc) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London. The company enables, facilitates, and accelerates digital transformation for its customers' businesses, connecting 75,000+ organizations from...

  • Payroll Specialist

    hace 3 semanas


    San José, San José, Costa Rica Smartsheet A tiempo completo

    Smartsheet is looking for a Payroll Specialist with a strong track record of success to join a growing Finance team in a high-growth Software as a Service (SaaS) company. The role will provide direct employee payroll support, processing, and reconciliation. The ideal candidate will have exceptional communication skills and the ability to think outside the...

  • Visualization Specialist

    hace 3 semanas


    San José, San José, Costa Rica Gensler A tiempo completo

    Your RoleWhat You Will Do Work closely with design teams to interpret their designs intent into compelling, high quality, computer generated images. Modeling/Texturing/Lighting/Cameras/Rendering/Post-Production for architectural and interior design scenes. Creative problemsolver with the ability to troubleshoot and optimize 3D scenes for production rendering...

  • Rtr Specialist Ii

    hace 3 semanas


    San José, San José, Costa Rica Emerson A tiempo completo

    PRINCIPAL FUNCTIONAL RESPONSIBILITIES Provide daily tracking on the pending revenue recognition events in workflow Prepare Revenue Recognition Accounting Methodology Assessment Reconcile Project Accounting balance sheet accounts per reconciliation schedule Perform and collaborate in the accounting closing process carrying out specific tasks on a timely...

  • Visualization Specialist

    hace 3 semanas


    San José, San José, Costa Rica Gensler A tiempo completo

    Your RoleWhat You Will Do Work closely with design teams to interpret their designs intent into compelling, highquality, computergenerated images. Modeling/Texturing/Lighting/Cameras/Rendering/Post-Production for architectural and interior design scenes. Creative problemsolver with the ability to troubleshoot and optimize 3D scenes for production rendering...


  • San José, San José, Costa Rica Critical Mass A tiempo completo

    Job Location: Costa RicaYou Will: Monitor production compliance to provided standards and guidelines. Check for copy alignment, spelling, technical specification alignment, and technical errors on any output produced (worldwide). Manage QC requirements and risk analysis by enforcing and improving the workflow. Organize, track, and ensure quality of final...

  • Payroll Specialist

    hace 3 semanas


    San José, San José, Costa Rica Smartsheet A tiempo completo

    This important position reports to the Payroll Manager.You Will: Help with international payroll processing for Costa Rica/U.S. biweekly and implementation of other international expansions Cross train and assist with the US payroll processing team to provide backup (related to US offcycle pay runs, stock payrolls, processing terminations, timesheets, 401k...


  • San José, San José, Costa Rica Datasite A tiempo completo

    Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What's yours? Invest...


  • San José, San José, Costa Rica Datasite A tiempo completo

    Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What's yours? Invest...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    2+ years of programmatic advertising experience Experience analyzing data and best practices to assess performance drivers Bachelor's degree or equivalent work experience 1+ years of professional experience 1+ years of experience in digital media or marketing 1+ years working in digital, online or advertising like environmentSearch and Rescue Creative...

  • Training Specialist

    hace 3 semanas


    San José, San José, Costa Rica Straumann Group A tiempo completo

    About StraumannThe Straumann Group (SIX:STMN) is a global leader in tooth replacement and orthodontic solutions that restore smiles and confidence. It unites global and international brands that stand for excellence, innovation and quality in replacement, corrective and digital dentistry, including Anthogyr, ClearCorrect, Dental Wings, Medentika, Neodent,...

  • Quality Specialist

    hace 3 semanas


    San José, San José, Costa Rica Catalina Marketing A tiempo completo

    Why Catalina? Catalina delivers omni-channel solutions to our customers with a long-standing history of rich data assets, but our _greatest _asset is our people.Our guiding principles set the stage for winning in the markets we serve, and our potential is powerful.When you join the Catalina team, you will be part of an inclusive environment that embraces...