Training Specialist

hace 2 semanas


San José, San José, Costa Rica Straumann Group A tiempo completo

About Straumann
The Straumann Group (

SIX:
STMN) is a global leader in tooth replacement and orthodontic solutions that restore smiles and confidence.

It unites global and international brands that stand for excellence, innovation and quality in replacement, corrective and digital dentistry, including Anthogyr, ClearCorrect, Dental Wings, Medentika, Neodent, NUVO, Straumann and other fully/partly owned companies and partners.

In collaboration with leading clinics, institutes and universities, the Group research, develops, manufactures and supplies dental implants, instruments, CADCAM prosthetics, biomaterials and digital solutions for use in tooth replacement and restoration or to prevent tooth loss.


Headquartered in Basel, Switzerland, the Group currently employs more than 7300 people worldwide and its products, solutions and services are available in more than 100 countries through a broad network of distribution subsidiaries and partners.


For more information, please visit:
Straumann Group

Position Summary


This is a mid-level technical support position, be responsible for the design, development, implementation, and maintenance of DTP designer team and supporting team training programs/tools that effectively support the development needs of Clear Correct DPS team.

This position bases in Lahore DPS office, reports directly to DPS Operations Manager.

Responsibilities:

  • Design, development, implementation, and maintenance a state of the art, agile training curriculum for DPS team, based on growth journeys for all levels.
  • Make sure designers with different background and experience can build up sufficient capability with certain training curriculum within defined training period.
  • Manage the implementation, delivery, and consistency of execution for training programs. Continuing improve training efficiency and quality.
  • Continuously analyse DPS designer team performance to evaluate effectiveness of training and design followup training or programs as needed.
  • Work with DTP designer supervisor, ortho consultant and quality team to measure skills/competences and knowledges training gaps, establish and implement a working standard process and instruction that provides a foundation for coaching and development.
  • Directs ongoing designer training requirements and objectives for DPS teams. Work closely with Ortho Consultant and Quality team to ensures timely updates to course curricula to reflect changes in software/system/protocol/workflow and customer demands.
  • Facilitate and execute supporting team foundation training and ongoing other trainings based on the required proficiency for their role.
  • Influence and partner with designer supervisor in the relevance and importance of trainings to be delivered, optimizing the time spent on training versus the value add to the DPS productivity and quality.
  • Solve complex professional problems independently and timely.
  • When encountering important technical decisions or key disagreements, can clearly express carefully considered opinions. Should supplement data and research results to obtain everyone's approval when necessary
  • Be part of the effective fulfillment of objectives, KPIs and deadlines assigned to CC DPS. Actively pay attention to the completion of daily workload and actively help the team to complete tasks.
  • Identify certain trends in customer comments or complaints on priority basis for corrective action or training recommendations.
  • Responsible to create documentation/presentation weekly based on team performance or training result. Conduct regular team performance review/training update meetings.
  • Able to propose improvement plans to help improve the service level of the team.
  • Structures and manages the execution of project/program tasks with general supervision and little guidance and recommends new approaches.
  • Other duties as assigned.

Qualifications:

  • Minimum Bachelor's degree in relevant Field
  • 2 yrs. experience in Digital Orthodontic treatment planning.
  • Exceptional oral and written communication
  • Strong presentation/analytical skills. Comprehension of performance reports, documents, and statements
  • Excellent organizational skills with the ability to manage and prioritize multiple, conflicting projects
  • Demonstrated leadership, ability to motivate others and influence without authority
  • Creative, selfmotivated, team player, customer focused
  • Good knowledge of basic computer operations and Microsoft Office tools.
  • Working with mínimal supervision, in a performance oriented, fastpaced environment.
  • Must be able to multitask and able to handle stressful situations while giving high quality service.
  • Being a selflearner, have a professional outgoing personality, positivity, and patience.
  • Requires the ability for effectively communicate in both oral and written form with all levels of the organization. Advanced presentation skills.
  • Fluent in English, both written and spoken.
All qualified ap
  • Training Specialist

    hace 2 semanas


    San José, San José, Costa Rica Syniverse A tiempo completo

    Syniverse is the world's most connected company. Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.Which is why we work with some of the world's most recognized brands. Eight of the...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    12+ months of consecutive corporate training facilitation experience focused on Adult Learning Theory, including 1) virtual training facilitation and dealing with remote teams, and 2) delivering Soft Skills, Technology Skills and/or Technical or other Systems' training; Excellent Classroom Management and Blended Learning facilitation skills; Demonstrated...

  • Training Specialist

    hace 2 semanas


    San José, San José, Costa Rica Syniverse A tiempo completo

    Syniverse is well-known as one of the most interconnected companies globally, continuously striving to progress and innovate. We collaborate with some of the biggest brands worldwide, such as eight of the top 10 banks, and four of the top 5 global tech companies, alongside over 900 communications providers. Our dedicated team enjoys an innovative work...


  • San José, San José, Costa Rica Screenovate A tiempo completo

    The Training Specialist helps plan and execute delivery of learning and development programs for regional and enterprise employees. This person also provides support for transactional and logístical aspects of delivering these programs to ensure a successful experience for Intel facilitators, learners and stakeholders.You will help Intel with the following,...


  • San José, San José, Costa Rica Zenoti A tiempo completo

    Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry.Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients...


  • San José, San José, Costa Rica Gensler A tiempo completo

    Your RoleReporting to the Regional HR Director and Regional Talent Development Manager. Specialist, you will plan and organize a wide range of training activities across the region working with local, regional and global content. Responsible for assessing talent development needs, developing and delivering programs to meet learning needs for both technical...


  • San José, San José, Costa Rica The Moorings A tiempo completo

    With over 50 years' experience, we are the industry leaders in yacht charter. We are passionate about our Yachts Brands and Products and pride ourselves on inspiring our customers to book a dream holiday with us.20+ Destinations Worldwide, 5 Star Sailing Experiences, Loyalty Rewards, Full-Service Travel Assistance, Award Winning Catamarans, and 47 years...


  • San José, San José, Costa Rica Blueforce Inc A tiempo completo

    BlueForce, Inc. is seeking for Specialist Advisors to provide services in support of upcoming task orders located in Central America and other Western Hemisphere countries such as San Jose, Costa Rica.Some of the areas of expertise include: Acquisitions, Architecture, Construction Engineering, Data Analysis, Forensics, Law Enforcement, Mechanics,...


  • San José, San José, Costa Rica SoftwareONE A tiempo completo

    Job Function:Cloud & Software Services Why SoftwareONE?:Here at SoftwareONE, we give you the flexibility to unleash your creativity, without limits. We encourage autonomy and thinking outside the box and we can't wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony. Our people are our greatest asset, and...

  • Buying Support Specialist

    hace 2 semanas


    San José, San José, Costa Rica Mondelēz International A tiempo completo

    Are You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Matter.You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.How you will contributeYou will use your in-depth process and service knowledge in your...


  • San José, San José, Costa Rica Boston Scientific Corporation A tiempo completo

    Channel Partner Principal Specialist CRV - Costa Rica:Remote Eligible: HybridOnsite Location(s): San José, H, CRAdditional Locations: Costa Rica-Coyol; Costa Rica-HerediaDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in...

  • Senior Itsm Specialist

    hace 2 semanas


    San José, San José, Costa Rica Splunk A tiempo completo

    Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...

  • Implementation Specialist

    hace 2 semanas


    San José, San José, Costa Rica Smartsheet A tiempo completo

    When was the last time you had an opportunity to work at a company that was forging an industry and helping people get from idea to impact – fast? Smartsheet's purpose is to empower everyone to improve how they work. We are looking for an experienced Implementation Specialist to guide engagement and product adoption for launch customers. As a...


  • San José, San José, Costa Rica Encore Capital Group A tiempo completo

    About Us We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by...

  • HR Specialist

    hace 2 semanas


    San José, San José, Costa Rica Emerson A tiempo completo

    We are looking for an HR specialist responsible for supporting the new oracle EPM Implementation. The project consists of the implementation of Oracle EPM, improving Finance Planning and Accounting process. The role will be essential in helping the organizations adapt to the new processes and technology, ensuring that changes are implemented efficiently and...

  • Drug Safety Specialist

    hace 2 semanas


    San José, San José, Costa Rica MSD A tiempo completo

    Job Description:We invite you to join out teamWe are currently recruiting a Pharmacovigilance Specialist. Under the direction of the applicable management, the PV Specialist is responsible for Country Pharmacovigilance activities (as delegated/assigned by their manager), which may include but are not limited to the Intake activities (including reconciliation...

  • Recruiting Specialist

    hace 2 semanas


    San José, San José, Costa Rica Cognizant Technology Solutions A tiempo completo

    Senior Sourcing SpecialistQualification:BA/BS degree in business, communications, human resources or related discipline and/or equivalent work- experience.Responsibility:Sourcing: Work closely with Recruiter and Business partners to understand current and upcoming requirements Checking on mandatory skill sets for sourcing and getting clarity in case of any...


  • San José, San José, Costa Rica Kuehne+Nagel A tiempo completo

    You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference.- Your Role :As Customer Service Specialist within the CCL, you will be responsible for ensuring operational excellence focus as well as serve to provide excellent customer...

  • Qc Specialist

    hace 2 semanas


    San José, San José, Costa Rica Straumann Group A tiempo completo

    About Straumann GroupHeadquartered in Basel, Switzerland, the Straumann Group is a global leader in tooth replacement and orthodontic solutions that creates smiles and restores confidence. For more than six decades, we have been stretching the limits, entering new fields, and creating opportunities to make patients' lives better. We are the leading...


  • San José, San José, Costa Rica Blueforce Inc A tiempo completo

    BlueForce, Inc. is seeking for Rule of Law Specialist Advisors to provide services in support of upcoming task orders located in Central America and other Western Hemisphere countries such as San Jose, Costa Rica.General Duties and Responsibilities: Areas of expertise to be considered: antifinancial crimes, anticorruption, appeals, criminal law, human...