Director of Operational Excellence for Latin America

hace 3 semanas

San José, San José, Costa Rica Emerson A tiempo completo

In this Role, Your Responsibilities Will Be:

  • Crafting systems and standardization for post-factory operations in Latin America following global operations standards and systems and in alignment with global operational excellence leadership.
  • Working in partnership with business group operations leaders to optimize full quotetocash cycle.
  • Supporting the Business unit ownership of inventory tracking (ITO) while leading the importation of and warehousing of customer shipment inventory.
  • Crafting systems and handle customer shipment inventory management tracking including storage and obsolescence.
  • Owning billing and picking processes including implementing processes, resources, and systems.
  • Supervising factory operations logistics performance and influence improvements.
  • Providing leadership for Logistic teams to ensure successful implementation of the enterprise logistics systems (From Factory to Customer door) including measurement of freight forwarders.
  • Driving a monthly cadence with BU leadership around inventory concerns that impact the Quote to Cash Process.
  • Preparing and communicating an important metric dashboard at monthly Americas Leadership Staff call to include measures such as cost of logistics, customs issues, lost shipments, last mile distribution, updates of software improvements.
  • Providing vision on new technologies to improve postfactory operations and performance in Latin America (including RFID technologies, billing system improvements, customer information improvements and other optimization of the warehousing activities leading to streamlining the process across Latin America and reducing costs) to drive ongoing continuous improvement of the Quote to Cash Process.
  • Providing leadership for logistics and billing teams. Leading the Latin America Operations Board.

Who You Are:

  • You anticipate customer needs and provide services that are beyond customer expectation.
  • You take a proactive approach to craft and influence customer expectations.
  • You move beyond traditional ways of doing things; pushing past the status quo.
  • You think about the whole system and focus efforts on continuous improvement; and have an interest in identifying and seizing opportunities for harmony and integration.
  • You set adventurous goals and have high standards.
  • You model collaboration across the organization.
  • You communicate the vision with a sense of purpose about the future.
  • You share sensitive messages or unpopular points of view in a motivating manner. Your actions signify progress, and you remain calm and composed, even when things are uncertain.

For This Role, You Will Need:

  • Bachelor's degree required.
  • Minimum 6 years related experience.
  • Minimum of three years in Emerson Operations Management Located in a major Emerson site within Latin America
    Preferred Qualifications that Set You Apart:
  • Confirmed experience in efficiently leading, motivating, and developing teams is ideal.
  • Deep professional knowledge of principles of perfect execution Outstanding project management skills strongly preferred.

Our Offer To You:


We recognize the importance of employee well-being and know that to do your best you must have flexible and competitive benefit plans to meet you and your family's' physical, mental, financial, and social needs.


At Emerson we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives.

We believe a diverse and inclusive work environment chips in to the rich exchange of ideas and diversity of thoughts that inspires innovation and brings the best solutions to our customers.


This philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place.

Learn more about our Culture and Values and about Diversity, Equity, and Inclusion at Emerson.

Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership.

We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.

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