Director, Business Partnering Latam

hace 2 semanas


San José, San José, Costa Rica The Coca-Cola Company A tiempo completo
**Business Partnering Lead

  • LATAM**:

As the Finance Hub Business Partnering Lead supporting LATAM OU, you will play a critical role in establishing credibility and building trusted relationships with senior partners in the LATAM OU team. You will be responsible for modeling our commitment to value generation, delivery excellence, and operational efficiency for the customer and the enterprise. In this position, you will work collaboratively across the Business Partnering team to gather feedback, drive initiatives, and improve the relationship with business partners. A strong focus on problem-solving, management skills, and ability to build strong client relationships is essential for success in this role.

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This is an individual contribution role.

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What you'll do for us

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Establish solid relationships with senior business partners in LATAM, demonstrating Financial Services' dedication to value generation, operational excellence, and efficiency. Gather LATAM OU feedback on Finance Hub performance to ensure we meet expectations and maintain high levels of partner satisfaction and value generation. Own LATAM service agreements and performance scorecards on behalf of Finance Hub, driving a value delivery and business partner mindset throughout the team. Collaborate with the Finance Hub LATAM stakeholders to analyse and solution partnership feedback themes. Drive initiatives aimed at improving the relationship with business partners in LATAM. Act as the single point of accountability for new work, including services, scope, and projects coming from LATAM. Coordinate with Finance Hub to deliver the work and commit to performance levels. For LATAM, manage processes such as Customer Issue & Risk Management, Customer Satisfaction, New Work Requests / Projects, Demand Management, Customer Performance Reporting, Budgeting/Forecasting, Services Agreements Management, and Structure & Resourcing. Work with Finance Optimization team leadership to understand the priorities of value generation and improvement initiatives, and how they may support benefit/impact LATAM business customers.

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To qualify for the role, you must have

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Excellent academic background including a bachelor and/or master's degree in accounting, Finance, Economics, Business Administration or another appropriate academic major.

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8+ years of experience in change management, organizational development, process transformation, business partnering, or a similar role.

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Previous experience in finance transformation and process improvement initiatives will be highly desirable.

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Strong analytical skills that enable you to think out of the box and come with good ideas to address complex accounting questions, value generation opportunities, and solve partner relationship problems.

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Excellent executive communication and presentation skills and the ability to explain specialized concepts to non-technical audiences.

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Experience building and maintaining successful business relationships within the Coke environment.

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Skills and attributes for success

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Fostering an efficient, innovative, and team-oriented working environment by maintaining cooperative relationships that lead to open communications and sharing of information.

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Ability to build rapport with stakeholders at all levels, fostering strong relationships and business partnerships.

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Strong analytical, problem-solving and project management abilities.

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Comfort with ambiguity and the ability to adapt quickly to changing priorities.

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Effective teamwork skills, with a focus on collaboration and consensus-building.

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Detail-oriented and organized, with a commitment to maintaining high-quality standards.

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Excellent problem solver who looks for creative solutions that maintain customer relationships within the Finance Hub operating guidelines.

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Ability to help teammates at all levels develop a customer service focused mindset.

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What We Can Do for You

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You will be part of the Finance Hub team where teams are the new heroes and our leaders are expected to be role models, set the agenda, and help people bring their best. We are delivering against our global purpose, of refreshing the world and making a difference.

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We offer

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Career growth and development: Leveraging our boundaryless network, we provide access to educational platforms and provide coaching, mentoring and feedback, as a part of our Leadership & Development process.

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Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.

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Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. We want to make our culture inevitable.

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International Experience:
Become part of international projects and work along multicultural teams, through our global network.

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**We

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