IT Associate Costa Rica

hace 2 semanas


San Francisco, Heredia, Costa Rica Simeio A tiempo completo

Responsibilities:

  • Assist in the installation, configuration, and maintenance of hardware and software systems.
  • Set up and troubleshoot network connectivity, including routers, switches, and access points.
  • Perform routine system updates, backups, and patch management.
  • Conduct hardware and software inventory management.
  • Collaborate with senior IT staff to implement and maintain security protocols and measures.
  • Assist in user account management, password resets, and access permissions.
  • Document and update IT procedures and troubleshooting guides.
  • Participate in IT projects and initiatives as directed by the team lead.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Strong problemsolving skills and attention to detail.
  • Basic understanding of operating systems (Windows, MacOS, Linux).
  • Knowledge of basic networking concepts (TCP/IP, DNS, DHCP).
  • Excellent communication and interpersonal skills.
  • Eagerness to learn and adapt to new technologies and tools.
  • Customerservice oriented mindset.
  • English level C1

Preferred Qualifications (not required but a plus):

  • Relevant certifications (e.g., CompTIA A+, Network+, etc.).
  • Experience with helpdesk ticketing systems.
  • Exposure to virtualization technologies (VMware, Hyper-V, etc.).
  • Familiarity with cloud services (AWS, Azure, Google Cloud).
  • Basic scripting or programming knowledge.
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