Senior Manager, Business Integration

hace 2 semanas

San Francisco, Heredia, Costa Rica Sysco Costa Rica A tiempo completo

Responsible for managing or performing work associated with IT infrastructure & systems administration (internal or outsourcing staff) including installation, configuration, administration, support and maintenance of IT software and hardware systems, IT data/voice network systems, and internal databases.

Activities include ensuring the uptime, performance, and resource availability of the computers and other IT systems; matching the organization's resources with the demand placed on them; monitoring organization's wide area and/or local area network performance; identifying and resolving network problems; upgrading network hardware, software and telecommunications equipment; IT data center facility operations; and ensuring the quality, accuracy and security of databases

Requirements:

  • Manage specific job processes/projects as determined by leadership
  • Lead crossfunctional support team during project activities
  • Ensure onsite resources provide adequate staffing coverage and support for business integration events
  • Facilitate the execution and support of business integration (deployment, foldout, or transfer) activities for all functional areas across the BT department
  • Review and advise on master deployment plans (MDPs) and associated collateral materials
  • Build relationships with site leadership, Sysco business partners, and BT (Business Technology) functional leads
  • Lead debriefs for the onsite team and maintains communication transparency with leaders
  • Assist team in escalating defects, issues, and incidents
  • Coordinate issue resolution and keep leadership informed of status/situations
  • Facilitate lessons learned for each phase of the project
  • Other activities as deemed necessary and directed by BT (Business Technology) leadership Leadership and Initiative
  • Takes initiative to suggest and implement continuous process improvements
  • Inspires others through positive leadership (creates followership among others)
  • Anticipates issues and proactively works to address their Motivation and Commitment
  • Selfstarter
  • Motivated by the desire to make an impact
  • Highly committed to exceeding expectations and continuous improvement
  • High energy level
  • Strong personal work ethic flexibility
  • Willing to take on various types of work as directed by leadership
  • Good fit with Sysco corporate culture
  • Ability to adapt to different management, communication, and delivery styles (as needed) based on the situation
  • Highly flexible and adaptable to shifting priorities in an everchanging environment personal resilience
  • Willing to take measured risks
  • Thrives and succeeds in a fastpaced, dynamic business environment

Education

  • Master's degree or MBA preferred (For internal associates, equivalent years of experience in lieu of degree)
  • Experience in a business process design role (or other similar) with large (for example, $10M $20M) business change
- initiatives that include discovery, design, documentation, and optimization of enterprise-level business solutions (people, process, technology)

  • Working knowledge or experience of Sysco business processes (such as order to cash, or procure to pay) or equivalent mergers and acquisition processes
  • 7+ years of overall IT (or related area) work experience.
  • 3+ years leading teams in business functions or related areas.
  • Advanced skills in Microsoft Word, MS Project, and advanced Excel data manipulation and formatting.
  • 3+ years of experience in project management in both large and small
- scale projects is a plus.

Skills:

- making skills.

  • Strong professionalism and interpersonal skills.
  • Ability to quickly build a trusted relationship with leadership, resources, and support teams
  • Ability to present ideas in userfriendly language to nontechnical associates and endusers.
  • Ability to build and maintain effective working relationships with all levels of management and associates.
  • Ability to research functional process matters, such as similar issues that other companies might be dealing with, potential vendors who might provide products, or services that could address a specific need, and so on.
  • Strong analytical and problemsolving skills.
  • Ability to work in a fastpaced environment while managing associated stress.
  • Flexible; readily accepts new changes; open to new ideas.
  • Demonstrated ability to deliver against deadlines and produce highquality results (accuracy, thoroughness in the deliverables they are producing)
  • Ability to work independently and manage multiple task assignments
  • Ability to speak to all deployment activity process threads, such as conversion data validation, change management, or
- business activities

  • Ability to present in formal or informal settings, including presenting to OpCo leadership
  • Ability to identify key stakeholders in the business process across OpCo (operating company), Corporate, or SBS (Sysco Business Service)

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