Commercial Operations Analyst

hace 2 semanas


San Francisco, Heredia, Costa Rica BAXTER A tiempo completo

This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world.

You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

-
Requirements:

  • Bachelor's Degree in Administration or related or 75%99% advanced
  • Experience 2 years of similar roles
  • English B2/ B2+

Main Responsibilities

  • Accountable for Loading Correctly into BAM the Chargebacks and Traces assigned.
  • Accountable for troubleshooting any Detail and Header Errors for Tracing Inconsistencies in a daily basis to ensure compliance with stablished SLA's and Trading Partners Debit Memos cut.
  • Accountable to perform Even and Uneven Offsets in JDE to assist on Accounts Receivable Reconciliation.
  • Properly and timely follow up on requests sent by the different groups/businesses.
  • Keep an open communication (verbal and written) the Team Members as well with the leadership team.
  • Provide outstanding Customer Service to all internal/external customers.
  • Support as backup for any other activity required in the team, based on previous training plans, by the Supervisor
  • Responsible for contributions to and/or creations of standard operating procedures and the maintenance of those procedures.
  • Analyze, research, make recommendations and implement solutions of business issues and opportunities along with the Sr. Analyst, Supervisor and Manager.
  • Adhoc reporting and requests as well as special requests from the business
  • Creator and maintenance of SOP processes documentation and continuously provide updates based on research and experience and process changes.
  • Liaison with Audit to provide support on internal and external audits requests and work preveniently on the SOX controls.
  • Assists and Provides training to internal or external employees as needed
  • Keeps close monitor of the Metrics to ensure the KPIs are meet.

Reasonable Accommodations

Recruitment Fraud Notice


Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information.

To learn how you can protect yourself, review our Recruitment Fraud Notice.

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