Senior Quality Specialist

hace 2 semanas

Santa Ana, Costa Rica Western Union A tiempo completo

Senior Quality Specialist*:

  • Santa Ana, Costa Rica**Are you ready to bring your skills & experience to a financial services organization that helps people prosper? Are you ready to work with an international organization committed to making financial services accessible to people everywhere? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it's time to join Western Union as our Quality Specialist.

Western Union powers your pursuit.


In this truly global role We'll be looking to you to work within the Quality Assurance department supporting and working with various financial crime compliance teams.


Role Responsibilities

  • Conducting research & complex analysis on issues concerning patterns and trends associates with risks such money laundering.
  • Performing Quality Assurance evaluations and assist in designing, implementing, and executing Quality Assurance initiatives.
  • Providing guidance in the development of procedures, defining and implementing quality assurance standards, and identifying training requirements.

Role Requirements

  • Higher education and experience in Compliance.
  • In depth understanding of compliance processes and systems.
  • Fluency in English, both verbal and written (90%).
  • Experience of MS Office programs, and flexibility to adapt and able to manage multiple assignments while working independently.
- self-motivated team player who has strong communication skills as well as facilitation, analytical and decision-making skills.

We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities.

We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe.

More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.


Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

Your Costa Rica

- specific benefits include:

  • Asociación Solidarista
  • Paid time off including extended maternity leave
  • In house company doctor services
  • Continuing Education
  • Transportation services options
  • Parking spaces
  • Hybrid model work
  • Flexible Working Schedules if applicable
  • Referral Program award
  • Employee Resource Groups (ERG) and committees to volunteer with
  • Carpooling Program
  • Price Smart membership
  • Pan American Medical and Life insurance
  • Cafeteria Subsidy
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