Procure to Pay Helpdesk Analyst

hace 2 semanas


Orotina, Costa Rica GSK A tiempo completo

Site Name:
Costa Rica - Cartago - Tres Rios

Posted Date:
Mar 1 2023

**_

Your Responsibilities_**:
This role gives YOU the opportunity to lead key activities to progress YOUR career, the main of these are

  • Provide timely Finance service desk support to customers.
  • Maintain records of all calls from customers using designated Service Management tool.
  • Provide detailed documentation of all steps involved in resolving customer issues.
  • Escalate issues to the appropriate department and personnel.
  • Keep incidents tickets updated daily.
  • Maintain a pleasant demeanor and attitude in the daytoday communication and interface with customers, colleagues, and managers.
  • Aid other members of the team in any appropriated way when needed.
  • Connect with backoffice teams (invoice processing, payments, vendor master, etc) to solve different cases

_Why you? _

_Basic Qualifications:
_
We are looking for professionals with these characteristics to achieve our goals:

  • Advanced university student in Business Administration, Accounting or Finance or a related field.
  • English Level: Advanced.
  • French Level: Intermediate.
  • Knowledge of SAP.
  • Good level in Microsoft Office knowledge in Excel.

_ Preferred Qualifications:
_

However, if you have the following, it would be a plus:

  • Graduated from a technical high school in Accountant
  • Experience working in Accounts Payables or Procure to Pay will be considered a plus.


GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive.

Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people.

While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive.

We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy.

We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

**Important notice to Employment businesses/ Agencies
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