Spanish Bilingual Customer Support

hace 3 semanas


San José, San José, Costa Rica GO2 A tiempo completo
Build your career from home by joining Go2's rapidly growing global remote team.

We are looking for passionate people with strong English and Spanish speaking and writing skills. In your initial interviews, there will be an emphasis on Spanish Bilingual roles depending on skillset, experience, and background.

We offer our work-from-home
team members:

  • Competitive compensation
  • salary starts at $8 an hour depending on skillset and experience.
  • All hires receive an appraisal according to performance every 6 months.
  • Paid time off, holiday, and parental leave
  • Real opportunities for career advancement and skills development
  • A community of likeminded people

Requirements:

  • Updated resume with employment dates

Skills

  • Excellent written and verbal English and Spanish communication skills
  • Experience with customer support roles
  • Ecommerce support experience not required, but definitely a plus
  • Scheduling and managing appointments in Google Calendar
  • Aboveaverage time management

Abilities

  • You care about what you are doing
  • You feel comfortable asking questions
  • You exhibit personal accountability
  • You have keen attention to detail
  • You are resourceful and are a problem solver
  • You are selfmotivated and eager to learn
  • You are a team player
  • You have the ability to multitask and prioritize projects

PC/Laptop specs

  • CPU: At least i3 or AMD equivalent.
For Mac devices, at least a 2013 model or newer.

  • RAM: 8 GB
  • Operating System (PC): Windows 10 or newer, (macOS): Catalina or newer
  • Internet: Stable ping 50 ms or less, 10 Mbps download and 10 Mbps upload speeds
  • Preferably a headset with a noisecanceling feature
  • No background noises
  • A decent webcam

Work Schedule


This will vary, but the majority of our team members work in EST or PST timezone (Eastern or Pacific Standard Time) and a few AU and UK time zones.


Pay:
From ₡4,688.93 per hour

Education:

  • High school or equivalent (preferred)

Experience:

  • Customer service: 1 year (required)

Language:

  • English (required)
  • Spanish (required)

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