Trainer

hace 2 semanas


San Francisco, Heredia, Costa Rica Auxis A tiempo completo

Job Summary:


We're looking to expand our existing training team by incorporating a new experienced trainer into our Center of Excellence The trainer will be responsible for creating, coordinating and delivering training to new hires & existing employees, as well as partnering with the current trainers for methodology standardization and continuous improvement.


Responsibilities:

  • Facilitate new hire training programs and support all ongoing training initiatives for the multiple client processes
  • Develop and implement learning curriculum that is consistent with current trends and best practices.
  • Streamline, consolidate and standardize learning and development processes where possible.
  • Track and analyze learning curriculum effectiveness through various evaluation techniques, including the evaluation of individual performances
  • Work actively with client and management team to ensure effective implementation and communication of all training strategies and initiatives.
  • Maintain a knowledge base with all training material
  • Create and deliver a positive, fun, rewarding and respectful classroom training environment

Skills and Experience:

Trainer Skills and Qualifications:

  • 3+ year experience in Training and/or Learning Development roles in corporate environments.
  • English Spanish Language (Oral and writing 90 % or higher)
  • Ability to manage multiple client processes
  • Knowledge of medical insurance process is a plus
  • Experience in Instructional Design and industry standard training models
  • Exceptional written and oral communication skills.
  • Excellent interpersonal skills with the ability to communicate effectively with other departments and stakeholders
  • Effective facilitation and classroom management skills with the ability to present information using a variety of techniques
  • Strong analytical, organizational and time management skills.
  • Ability to be selfmotivated, selfdirected and work independently.
  • Intermediate Office Knowledge (Sharepoint, Powerpoint, Excel)
  • LMS, eLearning Content Creation, Microlearning Knowledge is a plus
  • Bachelor's Degree/University degree or equivalent experience

About Auxis:
This person must be culturally compatible with and help to promote Auxis core values, including:

  • Service Excellence
  • Client success drives our success.
  • Mutual trust and respect.


Quality Excellence
  • Striving for excellence in everything we do.
  • Integrity.
  • Meritocracy.


Teamwork
  • Collaboration maximizes our performance.
  • Innovation.
  • Passion and commitment.
  • Humility.

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