Help Desk Analyst Portuguese Temporary

Job Description Spend defined time on the phones daily and provide queue assistance. Maintain the overall technical expertise of TSC phone agents for the supported products and applications through knowledge gaps and trends analysis. Provide on-call support when necessary, including acting as subject matter expert for applications and products...

Job Summary:The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a senior position, the analyst is expected to work according to his expertise with different accounts, demonstrating all his knowledge.Responsibilities:- Responsibilities of the process:...

Description of Responsibilities: Addresses complex or advanced incidents referred by Service Desk Analysts, which may include detailed research, collaboration with support team leaderships, and using remote desktop access for troubleshooting. Reassigns tickets as appropriate to the next level support team(s). Creates a positive customer support experience...

6+ months of Help Desk/Service Desk Support (or 1 year of call center experience) 6 months of Desktop Support w/increasing responsibilities 6 months of Knowledge Management 6 months of ServiceNow (or equivalent ITIL Incident tracking Basic troubleshooting and repair of on premise and cloud based Microsoft products including MS Office 2016, O365, SCCM, Azure,...

Job Summary:The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a senior position, the analyst is expected to work according to his expertise with different accounts, demonstrating all his knowledge.Responsibilities: Perform Incident and Request Queue...

of Responsibilities Execute formal quality assurance processes, ensuring the service desk team is meeting standards of quality while supporting the unique business needs Oversee daily operations of quality assurance including auditing phone calls and tickets, tracking and reporting results, and making recommendations for improvement to service desk team...

Brief description: Serve as the first contact point within the Service Desk offering level 0 and level 1 support to Sysco associates and internal customers via phone calls, live chat support and manage non-critical single user escalation requests.Description of Responsibilities:Addresses and resolves reported non-major incidents and requests; logs all...

IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

Job Summary:The Service Desk Trainer/QA will be responsible for the 2 main areas of the Center of Excellence, quality Assurance and the Training Process.This person will be responsible for the evaluation, creation, and preparation of all training needs such as New Hire Training, Refresh sessions to improve employees' performance, employee feedback,...

BAT is evolving at pace - truly like no other organization.To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journeyBAT Costa Rica IS LOOKING for A BILINGUAL - ORDER TO CASH ANALYST (OTC) - PORTUGUESESENIORITY LEVEL:Non-managementFUNCTION:FinanceSALARY RANGE:...

Company Description- _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

Company Description- _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

The Business Analyst-I will be responsible for supporting and independently executing the assigned activities that are part of the broader initiatives related to various global/regional pricing programs. This would include (and not be limited to) activities like: Working on the given assignments related to various Pricing Programs (Ex: Subscription...

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.As an Intermediate collections analyst, you will manage collection efforts for assigned portfolios of accounts. Conduct detailed research, queries,...

JLL supports the Whole You, personally and professionally.We are currently seeking a Sr. Helpdesk Agent to join our JLL team supporting our client, Amazon's Global Real Estate & Facilities.Helpdesk Agents provide customer service and assist with facilities ticket management activities, overseeing compliance with assigned service level standards.What this job...

Job Summary:Responsibilities: Support quotes and pricing approvals Follow up to ensure and enable rapid movement through the sales process Partner with Sales to ensure opportunities are properly created and tracked in Sales for Assist in responding to RFPs Collaborate with internal stakeholders (e.g. Sales, Legal, Revenue Accounting, Finance, Product, etc.)...

Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

Job Description Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Data Analyst to join our team in Heredia, Heredia (CR-H), Costa Rica (CR).BA- Data Analyst Portuguese...

Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...