Business Operations Manager
hace 2 semanas
Databricks is looking for a motivated Operations Manager to join our Go-to-Market (GTM) Strategy & Operations team.
We help build Learning & Enablement strategy, provide strategic analyses, and drive a data-driven decision making approach to our successful & fast-growing Learning business.
You will lead an Operations Team, define and monitor metrics and critical indicators, use data and qualitative information to help Learning & Enablement Leadership manage the business.
You will help continue building a strong organization, improving processes, and understanding E2E services, establishing key dashboards and full reporting to oversee operations on a daily basis.
You will also help in determining the health of our operations. You will work with our Enablement, Finance, Data, Operations, and other GTM teams.The impact you will have:
- Continue building a strong Operations Team to ensure proper synergy, collaboration, and top performing group of individuals
- Create the strategic framework that will leverage all capabilities of our people and technology to drive E2E transformation in operations
- Define the path of proper investments that will support the elevation of the contribution of the ops team
- Be a trusted partner to the all our stakeholders inside and outside Strategy & Operations that will help connect the dots and impact the bigger picture of the training business revenue and service delivery
- Guide annual Operations planning process for the training operations organization with monthly framework contribution review
- Design and manage personnel strategy between flexible (contractors) and fixed capacities (Full FTEs) to strive for proper revenue margin contribution, operational cost reduction and operational savings
- Support Director on data analysis, operational improvements, executive level presentations such as MBRs and/or QBRs
- Provide visibility and performance through tracking full E2E Operations Services to keep internal and external stakeholders informed on key aspects of the operation
- Develop our people to help them reach their top potential and personal goals related to skills development, career progression and personal achievements
What we look for:
- 7+ years of Operations Leadership proven experience & expertise
- Ability and passion to lead people, optimize services, analyze data, set priorities, and solve complex problems
- Propensity to establish automatic ways to oversee the E2E operation to understand at any point in time the health of the services
- Rigor and attention to detail to drive a business cadence and drive execution
- Passion for working highly collaboratively across stakeholders from different organizational levels
- A fondness for customer service, patience and humility in a very faced paced growth business
- Natural desire to be ahead of the curve, be step ahead of stakeholders, be a proactive identificator of possible challenges, etc.
Benefits:
- Private Medical Insurance
- Private Life Insurance
- Equity Awards
- Paid Parental Leave
- Fitness Reimbursement
- Annual Career Development Fund
- Home Office/Work Headphone Reimbursement
- Business Travel Accident Insurance
- Mental Wellness Resources
About Databricks
Databricks is the data and AI company.
More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI.
Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow.
To learn more, follow Databricks on Twitter, LinkedIn and Facebook.Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards.
Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
**Compliance-
Business Operations
hace 2 semanas
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoBusiness OperationsThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE's values - to...
-
Project Manager, Legal Operations
hace 2 semanas
San Francisco, Heredia, Costa Rica Databricks A tiempo completoJob Title: Project Manager, Legal OperationsCompany: Growing Company XAbout the TeamLegal Operations is a key function within the Legal department dedicated to enhancing operational efficiency and aligning with business objectives. The team aims to strike a balance between simplicity, productivity, and profitability while striving for operational...
-
Kyc Operations Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoThe KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to ensure...
-
Operations Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica HUBER+SUHNER A tiempo completoAt HUBER+SUHNER, we design and create essential components that transport power and data through networks. This is how our employees around the globe contribute to a world where people get and stay connected.Operations Manager:Heredia | Full-time | IlimitadoYour Tasks: Summary of Key responsibilities Supports the Costa Rica legal entity management strategy...
-
Operations Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Support Services Group A tiempo completoAs the Operations Manager, you will be responsible for overseeing the day-to-day operations of the program, ensuring smooth and efficient functioning to meet the client's customer service objectives. You will lead a team of customer service representatives, monitor performance metrics, implement process improvements, and promote a positive work...
-
Operations Manager
hace 1 mes
San Francisco, Heredia, Costa Rica Support Services Group A tiempo completoAs the Operations Manager, you will be responsible for overseeing the day-to-day operations of the program, ensuring smooth and efficient functioning to meet the client's customer service objectives. You will lead a team of customer service representatives, monitor performance metrics, implement process improvements, and promote a positive work...
-
Operations Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica HUBER+SUHNER A tiempo completoAt HUBER+SUHNER, we design and create essential components that transport power and data through networks. This is how our employees around the globe contribute to a world where people get and stay connected.Operations Manager:Heredia | Full-time | UnlimitedYour tasks: Ensures that the Costa Rica legal entity management strategy is in compliance with local...
-
Kyc Operations Group Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoJob Description:The KYC Operations Group Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of...
-
Operations Accounting Analyst
hace 2 semanas
San Francisco, Heredia, Costa Rica 11274 Citi Business Services Costa Rica, SRL A tiempo completoThe Ops Accounting Analyst 2 is a developing professional role. This role involves applying specialty area knowledge to monitor, assess, analyze, and evaluate processes and data. Responsibilities include identifying policy gaps, interpreting data, making recommendations, and researching factual information. The role also involves recognizing inconsistencies...
-
Kyc Operations Manager Quality
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoThe KYC Operations Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to...
-
Manager, Sales Operations North America
hace 2 semanas
San Francisco, Heredia, Costa Rica Moody's A tiempo completoThe Sales Operations Manager provides revenue, regulatory and project support for the Sales function. Also, it oversights activities after handover to the Ratings Team for new and existing business in assigned countries. Under the direct supervision of the VP, Sales Operations, assigns work to and manages the performance of Sales Ops associates providing...
-
Kyc Operations Readiness Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoThe KYC Operations Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to...
-
Associate Manager, Deal Operations/gerente
hace 2 semanas
San Francisco, Heredia, Costa Rica Workday A tiempo completoYour work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people...
-
Business Operations Analyst
hace 1 mes
San Francisco, Heredia, Costa Rica ServiceNow A tiempo completoCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Business Operations Analyst
hace 2 semanas
San Francisco, Heredia, Costa Rica ServiceNow A tiempo completoCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Business Operations Analyst
hace 4 semanas
San Francisco, Heredia, Costa Rica ServiceNow A tiempo completoCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Kyc Operations Group Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoKYC Operations Group Manager is a senior professional responsible for performing risk and compliance reviews in coordination with the broader Anti-Money Laundering (AML) team. The overall objective is to use cross-functional knowledge to lead the Costa Rica PBWM AML/KYC team to achieve operational goals and maximizebusiness impact. This role will manage...
-
Kyc Operations Senior Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoThe KYC Operations Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to...
-
Business Operations Incentive Analyst
hace 2 semanas
San Francisco, Heredia, Costa Rica Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completoWhy KyndrylKyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...
-
Marketing Operations Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Grupo Preseleccion A tiempo completoWe'd love to hear from people with -8+ years of Marketing Operations and/or Marketing Technology experience in a B2BB2C SaaS organizationAdvanced English LevelMust have advanced experience working with marketing automation systems (Hubspot, Salesforce Marketing Cloud, Marketo), CRMs (Salesforce), and other demand gen focused technology (webinar, virtual...