Analyst, Digital Self-service

Company DescriptionMphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis' Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to...

Job Summary:The Customer Service Analyst Mandarin will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity.Responsibilities: Confer with customers by telephone...

Job Summary:The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a senior position, the analyst is expected to work according to his expertise with different accounts, demonstrating all his knowledge.Responsibilities:- Responsibilities of the process:...

Objetivo del puesto Brindar soporte a digital para funciones operacionales y transaccionales del nuevo modelo Funciones Seguimiento con el equipo operaciones digitales para la implementación de páginas y formularios. Optimización de sitios web acorde a necesidades del negocio. Digitalización de productos prioritarios en sistema. Soporte en seteo de...

At TTEC Digital, we guide our clients to ensure their team members feel valued and fully supported, as a stellar customer experience begins with prioritizing employees. Our objective is clear: to create an environment where employees can thrive. As a top player in customer experience and business transformation consulting, TTEC Digital is committed to...

The [Bond] Market Analyst (the analyst) in Refinitiv Evaluated Pricing Operations is responsible for fixed income and derivative evaluation support and customer service. Refinitiv provides evaluated pricing on over 2.7 million fixed income instruments and derivatives per day which are used by asset managers, custodian banks, investment banks, and third-party...

Brief description: Serve as the first contact point within the Service Desk offering level 0 and level 1 support to Sysco associates and internal customers via phone calls, live chat support and manage non-critical single user escalation requests.Description of Responsibilities:Addresses and resolves reported non-major incidents and requests; logs all...

Associate Market AnalystEvaluated Pricing OperationsThe Associate Market Analyst in Refinitiv Evaluated Pricing Operations is responsible for fixed income and derivative evaluation support and customer service. Refinitiv provides evaluated pricing on over 2.7 million fixed income instruments and derivatives per day which are used by asset managers, custodian...

Technical Service AdministratorJob ID172905Posted18-Jun-2024Service lineAdvisory SegmentRole typeFull-timeAreas of InterestCustomer Service, Digital & Technology/Information TechnologyLocation(s)Heredia - Heredia - Costa Rica, San Jose - San Jose - Costa RicaJOB SUMMARYThis position provides Tier 1 tech support related to the administration of SharePoint...

We're looking for top talent!At Cognizant, we have a fantastic opportunity for you to join one of the leading companies in the global digital sector. We're a Great Place To Work that values innovative thinkers and offers a vibrant and progressive work environment. Our inclusive culture fosters diverse perspectives, providing avenues for career growth and...

Company DescriptionExperian is the world's leading global information services company. During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and...

Job Summary:The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a senior position, the analyst is expected to work according to his expertise with different accounts, demonstrating all his knowledge.Responsibilities: Perform Incident and Request Queue...

Join a team that is changing millions of lives. Transforming smiles, changing lives_At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost...

Associate Market AnalystEvaluated Pricing OperationsThe Associate Market Analyst in Refinitiv Evaluated Pricing Operations is responsible for fixed income and derivative evaluation support and customer service. Refinitiv provides evaluated pricing on over 2.7 million fixed income instruments and derivatives per day which are used by asset managers, custodian...

Join Our Team at Freudenberg: Discover the exceptional experience we offerKey Responsibilities:Maintain systems for collections, handle collection calls and invoice logs, follow up on delinquent accounts, resolve payment disputes, and report to stakeholders on collections statusCollaborate with the commercial/sales team to meet organizational...

Description of Responsibilities: Addresses complex or advanced incidents referred by Service Desk Analysts, which may include detailed research, collaboration with support team leaderships, and using remote desktop access for troubleshooting. Reassigns tickets as appropriate to the next level support team(s). Creates a positive customer support experience...

Join a team that is changing millions of lives. Transforming smiles, changing lives_At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost...

Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities...

Why join Stryker?:Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.Know someone at Stryker?:Who we want:- Dedicated achievers. People who thrive...

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.Your roleThe Operations Analyst within the Analyst Eligibility team is responsible for leading the end-to-end process of Key Analyst allocation to credit ratings globally in accordance with all applicable regulatory requirements.This includes timely...