Tech Onboarding Assurance Manager

hace 3 semanas


San Francisco, Heredia, Costa Rica JLL A tiempo completo
JLL supports the Whole You, personally and professionally.


The JLL Tech Onboarding Assurance Manager is a viable member of the Global Real Estate and Facilities (GREF) People Management Program team.

The role works closely with the GREF Technical Onboards Program and will be responsible for maintaining consistent communication and partnership with JLL HR, Sourcing team and various Facilities Management staff members who work with 3rd party vendors onsite to ensure data for People Technology is accurate and complete.

Day to day management of programs associated with GREF resources, including client (Amazon) hiring processes and JLL technical onboarding and offboarding.

This person will act as a connector to the client (Amazon), JLL Technical on-boarding team, and JLL 3rd party and managed vendors to ensure compliance with client requirements.


What your day-to-day will look like: (add no more than 7 job duties max below this header]

Collects and aggregates changes from all 3rd party vendors by working with Facilities Management team to send to the GREF Technical Onboarding Program, part of the overall GREF People Management team, to audit and confirm access within badging, VPN, and other various Amazon and JLL database programs.

Manages list of JLL Contingent Worker (CWR) stakeholders (e.g. JLL management, JLL 3rd party and managed vendors) that require on or off-boarding.

Participate in regular meetings and sends communications with client point of contacts and contingent worker stakeholders, assessing and addressing issues to ensure compliance with technical on-boarding to client systems ensuring 100% response rate from contingent worker stakeholders.

Oversight of JLL CWR stakeholder VPN users.
Manages and coordinates regular VPN renewal cycles globally & executes regular VPN access audits.
- and offboarding.

Manages the GREF contingent badging process for JLL and oversees JLL CWR Stakeholders according to the policy defined by the Contingent Work Force (CWR) program/Amazon badging.

Tracks the completion of badging requirements (such as background checks & confidentiality agreements).

Building and maintaining a partnership with Amazon Contingent Workforce Compliance (CWC) team to ensure regular exchange of any upcoming changes/policies.


Preferred experience/technical skills:
(add no more than 7 job requirements max below this header and list specific software or languages desired)
Proficient with data & technical tools (Salesforce, etc.)
Proven track record of interaction with multiple stakeholders at all levels of the organization and establishing effective relationships
Strong organization skills and capacity to prioritize in a complex, fast-paced environment.

Required Skills and Experience:
(please give deep consideration as to whether a degree is required to perform the essential functions - in most cases, commensurate experience may).
Bachelor's degree, preferably within business management, or equivalent years of experience
Vendor management
Exceptional verbal, written, and visual communication skills when interacting with all levels of management within the team.
Advanced auditing & analytical skills with experience organizing, analysing, and disseminating abundant information with accuracy.

Auditing experience with proven record of systematic examination of information to determine the adequacy of policies, procedures, practices, and compliance.


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

  • We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.


Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.


Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.

And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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